Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais
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Veja o que dizem as avaliações
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Ver mais
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Informações de contato
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Reino Unido
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Respondeu a 100% das avaliações negativas
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Great communication for arrival time.
Great communication for arrival time.
Great friendly service
Would definitely recommend

Resposta da Repairguys
Matthew attended my property today to…
Matthew attended my property today to fix my washing machine. It was very helpful to receive a text to say that he was on his way.
He solved the problem super quick and gave me some helpful advice too. Thank you.

Resposta da Repairguys
Matthew came at 5.30 on Thusday instead…
Matthew came at 5.30 on Thusday instead of Saturday he unfrozen the freezer after his inspection he didn't try to tell me i needed another part he said it had come to the end of its life and would just freeze up again. He was polite and very helpful explaining everything to me.

Resposta da Repairguys
Matthew arrived on site on time very…
Matthew arrived on site on time very helpful would certainly use again thank you

Resposta da Repairguys
Mathew has now visited at least on 3…
Mathew has now visited at least on 3 occasions and on each occasion has resolved our problem quickly and without fuss.
If only all tradesmen were like him.

Resposta da Repairguys
Matthew was very polite and helpful and…
Matthew was very polite and helpful and arrived on time.

Resposta da Repairguys
I am very happy with the services…
I am very happy with the services received today. Matthew arrived promptly, was courteous, helpful and left the kitchen as he had found it. He quickly identified the problem with the fridge freezer and contacted the company to organise a replacement.

Resposta da Repairguys
Hayden was exceptional in the service…
Hayden was exceptional in the service he provided.
On both visits he was extremely helpful in changing the timing of the visits.
He kept me in touch and as promised he contacted me 30 minutes before he arrived.
He was thorough in diagnosing the problems with the machine and repaired it as new on the second visit.
He was very careful moving the appliance and left the area tidy and clean.
A real pleasure to deal with someone giving this level of service which is so sadly lacking in these times.
Thank you Hayden

Resposta da Repairguys

Resposta da Repairguys
Great all round service.
Very quick to respond to call out. Kept well informed of arrival times.
Matthew sorted the problem efficiently and offered valuable advice.
Very good service from start to finish.

Resposta da Repairguys
Couldn’t ask for more
Very friendly team and professional, Scott was knowledgeable and helped bring the product inside.
Very impressed with their ability to repair a curved OLED ultra wide screen.

Resposta da Repairguys
Great service
I had an issue with my oven over the weekend when the glass bulb cover broke and scattered pieces of glass over my food. I contacted Samsung first thing Monday morning to report the problem. The representative I spoke with was very apologetic and helpful, and they immediately put me through to the repair centre. I was told the part would be ordered and fitted once it arrived in stock.
Shortly after speaking with head office, Matthew, the engineer, contacted us directly. He let us know he already had the part on his van and could come out that same afternoon to fit it. Matthew explained how the issue might have happened and completed the repair quickly and professionally.
I highly recommend Matthew for any future repairs — he clearly has excellent knowledge of the products he works on and provided outstanding excellent service 10 out 10
Thank you.

Resposta da Repairguys
Prompt and efficient resolution.
Prompt and efficient resolution to a damaged new fridge. Communication over timing of the site visit was excellent with Matthew then arriving exactly when he said he would and quickly dealing with the problem to my complete satisfaction.

Resposta da Repairguys
A quick friendly service
Mathew came on time,was very friendly and didn't take very long at all to diagnose the problem. The repair guys are always very good thats why Domestic and General use them. Mathew has been to my house before and he does a good job as as a customer I'm very happy. I had a 3 hour time slot but he always messages me when he's on his way.

Resposta da Repairguys
Mathew came to my house was polite
Mathew came to my house was polite, knowledgeable and fully investigated my issue with the washing machine.
He then made a full explanation of the issues and what I needed to do to fix the problem.
He treated me with respect,and he attended my house exactly when promised.

Resposta da Repairguys
Home TV repair
Scott attended our property today to replace faulty part in our TV. Scott was on time, knowledgeable and fixed our TV without issue. Wouldn't hesitate to use again if ever needed

Resposta da Repairguys
Not happy
Insurance provider passed me to the Repairguys to fix the TV, the issue was fixed but TV was damaged by the engineer (cracked the the TV frame) and the company denied responsibilty saying they did not open it but they put it on TV rack and open the back of the TV holding the side in while I'm watching and blame it to the age of the TV.

Resposta da Repairguys
Scott was excellent
Scott was excellent, so efficient and tidy. He had my tv fixed in no time. Thank you so much Scott. :)

Resposta da Repairguys
Fantastic
Fantastic, arrived in the alloted time, really helpful, efficient and a nice bloke. Would highly recommend.

Resposta da Repairguys
Fantastic service
Fantastic service, Fantastic customer service, Matthew was spot on highly recommended. Much appreciated 👌

Resposta da Repairguys
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