This is a fraudulent company that deceives everyone by promising all sorts of things—taxis, flights, hotels, or anything else you might need to rent or book. Notice how they respond to every negative... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I absolutely agree with Olaf "RIDLYY ABO ABZOCKE". I have absolutely the same bad experience - no taxi and unauthorized charging of my card 49,90! No any confirmation of the charging by automatic emai... Ver mais
A empresa respondeu
Yo no puedo ser tan educada como el resto. Yo me cago en toda vuestra ascendencia. Me habeis cobrado 50€ por un servicio de taxi que ni llegué a disfrutar porque no me contestabais a la solicitud, y... Ver mais
A empresa respondeu
Just received a subscription bill of 49.90 for something I wasn’t told I was subscribing too, I was looking for a cab firm in Spain, they advertised local cab firms they took a payment for 0.50 cent f... Ver mais
A empresa respondeu
1,3
Muito Ruim
71 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good day Ridlyy just took my €49.90 and…
Good day Ridlyy just took my €49.90 and i did sent a mail no one is responding…..why would the take money into someone’s account without invoice?
29 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Evans,
We’re sorry to hear about your concerns regarding the charge and the lack of response to your previous email. We understand how frustrating it must be not to have received clarification.
Please be assured that we have forwarded your message to our customer service team so they can look into the situation.
Thank you for bringing this to our attention.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Same as other I have been charged…
Same as other I have been charged 49.90€ by this platform for I don’t know what, it is a scam and don’t put your card details or use them for anything.
19 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Noly,
We’re sorry to hear that you’ve experienced unexpected charges and that you’re unsure what they relate to. We understand how concerning and frustrating this situation can be, especially when the purpose of a charge is unclear.
We take feedback like yours seriously and regret that this experience has affected your trust in Ridlyy. We appreciate you taking the time to share your concerns.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Scam
Scam - son ordered taxi that never arrived - now being charged £49.90 for a subscription. Disgraceful company
29 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Damien,
We’re sorry to hear about your son’s experience. We understand how frustrating it must be to arrange a taxi that never arrives, and we regret the disappointment this caused.
We also take your concerns regarding the subscription charges very seriously. We understand how upsetting it can be to discover recurring charges when the expected service has not been delivered.
Thank you for bringing these concerns to our attention. We regret that this experience has left you with such a negative impression of Ridlyy.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Scam
Scam, also was charged 49.90 euro without being informed
18 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Alexander,
We’re sorry to hear that this experience has left you feeling misled and disappointed. We understand how concerning it can be to notice an unexpected charge, especially when you weren’t aware of the circumstances behind it.
We take feedback like yours seriously and want our customers to feel informed and confident when using our services. We regret that your experience has fallen short of those expectations, and we appreciate you taking the time to share your concerns with us.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Absolute abzocke
Absolute abzocke, was es ist. Ich habe ein Taxi bestellt (was nie ankam). Wir wurden 0,50 € in Rechnung gestellt und auf einmal sehe ich, dass mir 50 € abgebucht werden. Ich habe weder eine E-Mail bekommen über ein abgeschlossenes Abo ich habe in meiner Abbuchung nichtmal eine Kundennummer!!! und ich hab fünf mal versucht den Kundenservice zu schreiben. Ich kann dieses Abo über die Seite auch nicht abmelden, weil ich nicht mal einen Account auf der Seite habe!!! Ich werde es meinen Anwalt weiter geben
25 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Guten Tag Heiko,
es tut uns leid, dass Sie eine so enttäuschende Erfahrung gemacht haben. Wir verstehen Ihren Ärger darüber, dass das bestellte Taxi nicht erschienen ist und Sie anschließend Schwierigkeiten hatten, unseren Kundenservice zu erreichen und Ihr Anliegen zu klären.
Wir bedauern die entstandenen Unannehmlichkeiten und nehmen Ihre Rückmeldung zu den Kontaktmöglichkeiten und dem Zugang zu Ihrem Konto ernst. Wir möchten Ihre Situation besser nachvollziehen und bitten Sie daher, auf eine bereits gesendete Nachricht unseres Support-Teams zu antworten und die angeforderten Informationen bereitzustellen, damit wir Ihren Vorgang zuordnen und genauer prüfen können.
Mit freundlichen Grüßen
Das Ridlyy-Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar (24/7)
Pedí un taxi que nunca llegó y tuve que…
Pedí un taxi que nunca llegó y tuve que buscar otras opciones y luego me encuentro con el cargo mensual de 49,99. Quien quiere un a suscripción para pedir taxi mensualmente? En fin. Una estafa.
25 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hola Heber,
Lamentamos que su experiencia haya sido tan decepcionante. Entendemos su frustración al haber esperado un taxi que nunca llegó y tener que buscar una alternativa por su cuenta.
Sentimos que esta situación le haya dejado una impresión tan negativa de nuestro servicio. Nos tomamos muy en serio sus comentarios y agradecemos que haya compartido su experiencia con nosotros.
Atentamente,
El equipo de Ridlyy
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Atención disponible las 24 horas, los 7 días de la semana
AVOID
Did not help at all to find a taxi for the next day. Read the T&C and cancel the monthly subscription right away or you’ll be charge 50€ per month.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Julie,
We’re sorry to hear that your experience did not meet your expectations. We understand how disappointing it must be when a booking service does not help you arrange the transportation you need.
We take your feedback seriously and appreciate you sharing your experience. Your comments help us better understand the concerns our customers encounter when using our service.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
YEP. SCAM .
YEP. SCAM. No taxi ever appeared and suddenly they were trying to deduct €50+ for a €10 ride. Assholes.
23 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Elaine,
We’re sorry to hear about your frustrating experience. We understand how disappointing it is to arrange a taxi that never arrives and then have concerns about unexpected charges.
We take your feedback seriously and regret that your experience has left you with such a negative impression of our service. We appreciate you taking the time to share your concerns.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
This is a scam
This is a scam. I only wanted to book a taxi. Got no taxi and charged £50 for nothing. Stay away
24 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Mark,
We’re sorry to hear about your disappointing experience. We understand how frustrating it must be to arrange a taxi and then be left without the service you expected.
We regret that this experience has left you feeling let down and dissatisfied. We take your feedback seriously and would appreciate the opportunity to better understand the circumstances surrounding your booking.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Feedback zu vorheriger negativer Bewertung
Feedback zu meiner vorherigen negativen Bewertung und Eurer Antwort weiter unten (siehe Benutzername „Tatjana“):
Ich habe Euch bereits vor mehr als 9 Tagen eine Reklamation mit Angabe der entsprechenden Telefonnummer zu diesem Vorfall geschickt und bis heute keine Rückmeldung erhalten. Eure Antwort hier ist also vollkommen nutzlos…so nutzlos, wie das zwielichtige Abo, dass ich mit meiner Reklamation sofort gekündigt hatte. Toll, dass Ihr auf öffentlich publizierte negative Bewertungen zeitnah reagiert. Hättet Ihr meine direkte Reklamation an Euch genauso ernst genommen, hätte ich mir das öffentliche „denunzieren“ sparen können. Erwarte nach wie vor eine Antwort und Rückerstattung!!!
11 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Guten Tag Tatjana,
es tut uns leid, dass Sie trotz Ihrer bereits eingereichten Beschwerde bisher keine Rückmeldung erhalten haben. Wir verstehen Ihren Unmut und können nachvollziehen, dass unsere vorherige Antwort für Sie nicht hilfreich war, solange Ihre direkte Anfrage unbeantwortet geblieben ist.
Damit wir Ihren Fall prüfen und den aktuellen Stand Ihrer Anfrage nachvollziehen können, bitten wir Sie, auf die letzte Nachricht unseres Support-Teams zu antworten und die dort angeforderten Informationen bereitzustellen. So können wir Ihre Angaben Ihrem Vorgang zuordnen und die Situation genauer überprüfen.
Wir bedauern die entstandenen Unannehmlichkeiten und danken Ihnen für Ihre Geduld.
Mit freundlichen Grüßen
Das Ridlyy-Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar (24/7)
Booked a taxi and cancelled
Booked a taxi and cancelled. £50 has come out my bank 2 days later fpr a €25 ride. I will be phoning my bank and disputing it but just ro warn others to not go near them
24 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Jemma,
We’re sorry to hear about your disappointing experience. We understand your concern about seeing an unexpected charge after cancelling your taxi booking, and we regret the frustration this has caused.
We take your feedback seriously and would appreciate the opportunity to better understand the circumstances surrounding your experience. Please reply to any previous correspondence from our support team with the requested booking details so we can locate your case and review it more closely.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Absolute scam
Absolute scam! No advertisment of subscription! Charged £49.90 which I was completely unaware of. No taxi service came. Absolute crooks.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello,
We’re sorry to hear about your experience and understand your frustration, especially as your taxi did not arrive as expected.
We would like to look into your situation and help clarify what happened. Please contact us at contact@ridlyy.com and include the phone number you used when making your booking. This will allow our team to identify your request, review the circumstances, and contact you to assist you further.
Thank you for bringing this to our attention. We hope to help you find a resolution.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Resposta da Ridlyy
Guten Tag Almut,
es tut uns leid, dass Sie diese Erfahrung gemacht haben. Wir verstehen Ihren Ärger darüber, dass kein Taxi gekommen ist und Sie mit Ihrer Buchung unzufrieden sind.
Bitte kontaktieren Sie uns unter contact@ridlyy.com und teilen Sie uns die Telefonnummer mit, die Sie bei Ihrer Buchung angegeben haben. So kann unser Team Ihren Vorgang gezielt prüfen, Sie bei Bedarf kontaktieren und Sie bei der Klärung Ihres Anliegens unterstützen.
Mit freundlichen Grüßen
Das Ridlyy-Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar
What an absolute scam
What an absolute scam. Ordered a taxi in Almería that never arrived and was charged £49.90 today from my bank account. Experiencing financial hardship because of this
16 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Sharon,
We’re sorry to hear about the difficulties you’ve experienced, especially given the financial hardship you mentioned. We understand how distressing it is to be charged when the taxi you booked did not arrive.
We would like to review your situation individually and help clarify what happened. Please email us at contact@ridlyy.com with the phone number you used for your booking so our team can locate your details, contact you, and investigate your case as efficiently as possible.
Thank you for giving us the opportunity to look into this matter.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Yes it is a scam!
Yes it is a scam!! They tried to deduct 50€ from my bank account even though the taxi never came
10 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Helysa,
We understand your frustration, especially when you were expecting a taxi and instead noticed an unexpected payment attempt.
We’d like to look into the circumstances of your booking and clarify what happened. Please email us at contact@ridlyy.com with the phone number you used when making your booking. This will help our team locate your request, get in touch with you, and investigate the matter properly.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
STAY AWAY FROM RIDLYY
STAY AWAY FROM RIDLYY
Unfortunately I can't rate this company 0 stars. I am most upset after trying to order a taxi having it cancelled then magically €50 is taken from my account the day after.
I have emailed customer support and not received a reply. I'm at a loss of what to do, I've contacted my bank but because the payment is shown as pending I can't challenge it yet.
This is clearly a scam to take your money and then to try and avoid refunds. Honestly, they need referring to trading standards for fraudulent activity.
15 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Oliver,
We’re sorry to hear about your experience and understand how concerning it must be to see a pending payment following the cancellation of your taxi booking. We also regret that you have not yet received a response to your email.
To help us look into your situation and ensure your request is handled efficiently, please email us at contact@ridlyy.com with the phone number associated with your booking. This will allow our team to identify your case and contact you directly.
Thank you for bringing this matter to our attention. We take your feedback seriously and will do our best to assist you.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Do not use this service
Do not use this service. It’s a scam. First they charged me 50 cents to register for the service. The car never arrived and I was still charged €49 for a ride I never took. I’ve written several emails, but have received no response.
30 de setembro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Pietro,
We’re sorry to hear about your experience and understand your frustration regarding the service you received.
We would like to confirm that we have received your request and forwarded it to the relevant department for review. Your case is being handled by our team. Please check your email inbox, including your spam or junk folder, for our response and any updates regarding your request.
Thank you for your patience.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
I ordered a taxi and paid the 50c but…
I ordered a taxi and paid the 50c but it was canceled by Ridlyy. Than a day later, yesterday, 50 Euros were taken from my account. I demand a refund. I did not even get a taxi and never agreed to paying more than the 50 cents.
12 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Maria,
We're sorry to hear about your disappointing experience with Ridlyy. We understand your frustration, especially as your taxi request was canceled and you were subsequently surprised by a charge you weren't expecting.
We take your concerns regarding the booking process and the clarity of the information provided very seriously. We want our users to have a clear understanding of how our service works at every stage of their journey.
Thank you for bringing this situation to our attention. Your feedback is important to us and helps us identify areas where the customer experience can be improved.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Again same scam as everyone else
Again same scam as everyone else , they charge you 50 euro for a subscription I never consented to then don’t answer emails or calls
Terrible scammy place
Wouldn’t recommend it to my worst enemy
And I will make sure to post and share this so no one ever gets scammed like this again
Shame of a so called company
9 de outubro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Kelly,
We're sorry to hear that your experience with Ridlyy has left you feeling so disappointed. We understand the importance of feeling heard and receiving clear, helpful communication throughout the customer journey.
We can confirm that your request has been handled by our customer service team. We appreciate you taking the time to share your feedback, as it helps us continue to improve the quality of our service and customer experience.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Scam
Scam. Obfuscation and hidden fees.
Deliberately misleading, amazing they can remain in business legally.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Ridlyy
Hello Scott,
We're sorry to hear that your experience with Ridlyy has left you feeling this way. We understand how important clear communication and a straightforward customer journey are, and we take your feedback seriously.
We would appreciate the opportunity to investigate your case thoroughly, review the points you have raised, and provide you with an appropriate response. Our team is available around the clock should you need further assistance.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
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