Ridlyy Avaliações 

71
•
O TrustScore é 1.5 de um total de 5

1,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This is a fraudulent company that deceives everyone by promising all sorts of things—taxis, flights, hotels, or anything else you might need to rent or book. Notice how they respond to every negative... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I absolutely agree with Olaf "RIDLYY ABO ABZOCKE". I have absolutely the same bad experience - no taxi and unauthorized charging of my card 49,90! No any confirmation of the charging by automatic emai... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Yo no puedo ser tan educada como el resto. Yo me cago en toda vuestra ascendencia. Me habeis cobrado 50€ por un servicio de taxi que ni llegué a disfrutar porque no me contestabais a la solicitud, y... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Just received a subscription bill of 49.90 for something I wasn’t told I was subscribing too, I was looking for a cab firm in Spain, they advertised local cab firms they took a payment for 0.50 cent f... Ver mais

A empresa respondeu


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

71 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,3

Todas as avaliações

(71)

71 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Fraud

Same as everyone else: SCAM. Got charged 50€ but no subscription was advertised anywhere!!! Customer support won’t answer my e-mail even though they keep commenting “please contact our customer support so we can review your case closely “. Pretty sure they will reply to this the same way. AWFUL company.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Anastasia,

We’re sorry to hear about your disappointing experience with Ridlyy. We understand your frustration regarding the subscription terms and, in particular, the fact that you have not received a response to your previous email. We recognize that being asked to contact customer support again without receiving a reply can be frustrating.

Your feedback deserves attention, and we regret that your attempts to resolve this matter have left you feeling ignored. We take your concerns seriously and will make every effort to ensure that your experience and previous correspondence receive the appropriate attention.

Thank you for sharing your feedback. We regret the loss of confidence this situation has caused and appreciate the opportunity to address your concerns.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 5 de um total de 5 estrelas

Excuses voor de vorige beoordeling

Ik heb eerder op deze site een slechte review gepost omdat ik dacht slachtoffer te zijn geweest van een malafide bedrijf maar Ik heb inmiddels de review ingetrokken. Het bedrijf heeft snel gehoor gegeven aan een uitleg mail wat ik ze heb gestuurd en het aankoopbedrag net zo snel volledig gecrediteerd.

10 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Goedendag Hans,

Hartelijk dank dat u de tijd heeft genomen om uw ervaring bij te werken en uw eerdere beoordeling te herzien. We zijn blij te horen dat we snel op uw e-mail hebben kunnen reageren, uw situatie hebben kunnen verduidelijken en u naar tevredenheid hebben kunnen helpen.

We vinden het belangrijk om vragen en zorgen van onze klanten serieus te nemen en waarderen het dat u ons de gelegenheid heeft gegeven om de situatie op te helderen. Bedankt voor uw begrip en voor het delen van uw bijgewerkte ervaring!

Met vriendelijke groet,

Het Ridlyy-team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 bereikbaar

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS WEBSITE

DO NOT USE THIS WEBSITE. I ordered a taxi for me and my friend to a concert. Payed 50c transaction fee. Taxi came that was all fine, a few weeks later my bank rings me and tells me €40 was taken out of my account for a subscription and 50c was taken out from the same company. I did NOT sign up for a subscription and demand a refund straight away, I am extremely unsatisfied and hope the website gets shut down immediately. It’s an absolute disaster and a scam

8 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Emily,

We’re sorry to hear that, despite your taxi journey going as planned, the experience that followed left you feeling so dissatisfied. We understand how upsetting it can be to discover an unexpected issue after using a service, especially when you believe you have not agreed to it.

We take your concerns seriously and regret the frustration this situation has caused. Your feedback is important to us, and we hope your concerns can be carefully reviewed so that you can receive answers about your experience.

Thank you for sharing your feedback.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

just tried to book a taxi and they…

just tried to book a taxi and they stole £42 out of my account, i's a scam, don't trust this company just a fraud

6 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello John,

We’re sorry to hear that your experience with the taxi booking service has left you so frustrated. We understand how concerning it can be when something unexpected happens during the booking process, and we regret that your experience has not met your expectations.

We take your feedback seriously and would like your concerns to be reviewed carefully so that you can receive answers regarding your experience. Thank you for taking the time to share your feedback.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Komplette abzocke

Komplette abzocke ! Verdeckte kosten und keine leistungen zu erwarten .
Schlechtestes unternehmen das ich kenne.
Nicht benutzen

6 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Guten Tag Amelie,

es tut uns leid, dass Sie mit Ihrer Erfahrung unzufrieden sind und den Eindruck gewonnen haben, dass unser Service Ihre Erwartungen nicht erfüllt hat. Wir verstehen Ihren Unmut und bedauern, dass Ihre Erfahrung einen so negativen Eindruck hinterlassen hat.

Wir nehmen Ihr Feedback ernst und möchten, dass Ihre Anliegen sorgfältig geprüft werden. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.

Mit freundlichen Grüßen,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar

Avaliado com 1 de um total de 5 estrelas

Leider absoluter betrug

Leider absoluter betrug. Habe vor zwei Tagen versucht ein Taxi zu bestellen, was nicht funktioniert hat. Dafür wurden mir 50cent abgebucht trotzallem und jetzt haben die versucht über meine Kreditkarte 50 euro abzubuchen. Zum glück wurde die Zahlung von meinem Kreditunternehmen abgelehnt. Wirklich 100% abzocke, vorallem da man gar nicht mitbekommt das man da irgend ein Abo abschließt.

8 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Tobias,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the service you expected to receive and the difficulties you encountered with the cancellation process.

We understand how frustrating it can be when you have concerns about your account and find the cancellation process difficult to navigate. We would like the opportunity to review your situation more closely and address your concerns.

Please contact our customer support team directly so that we can examine the details of your case, answer your questions and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Just a total scam charged me 50 euro…

Just a total scam charged me 50 euro for nothing want the refund quickly and they also make cancellation very difficult

7 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Jashan,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the service you expected to receive and the difficulties you encountered with the cancellation process.

We understand how frustrating it can be when you have concerns about your account and find the cancellation process difficult to navigate. We would like the opportunity to review your situation more closely and address your concerns.

Please contact our customer support team directly so that we can examine the details of your case, answer your questions and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Scammed my young daughter She tried to…

Scammed my young daughter She tried to use it to get a taxi with their predatory scam, She paid 50c, go no services and then they tried to take 49.90 from her account two days later. She is still in school, so doesn’t have 50e spare to be scammed. Thankfully bank called her about transaction. Absolute scumbags that should be shut down

5 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Adrian,

We’re sorry to hear about the distress and frustration this situation caused, particularly as the service was intended for your daughter and she did not receive the expected taxi service.

We understand how concerning it can be when a booking does not go as expected and subsequent account activity raises further questions. We would like the opportunity to review the situation carefully and address your concerns.

Please contact our customer support team directly so that we can examine the details of the booking, review what happened and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Absolute bloody scam!!!

Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent authorisation. This is criminal activity for services never provided. You should be ashamed of yourselves. Your pathetic responses are ridiculous and you don't even pick up the phone for the number you provided! Genuine thieves!!!!!!!!!!!!! Do NOT even respond as your standard response to every review is an absolute joke!

29 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello KARA,

We’re sorry to hear how frustrated and disappointed you are with your experience, particularly regarding the service you expected to receive and the difficulties you encountered when trying to reach our support team.

We understand that you are dissatisfied with the responses and would like your concerns to be addressed more specifically. We would like the opportunity to review your situation carefully rather than provide a generic response.

Please contact our customer support team directly so that we can examine the details of your case and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

I needed a taxi in Zakopane

I needed a taxi in Zakopane. I went to their site and booked one. It's status was pending for about 10-15 minutes with no confirmation so I pressed to cancel the ride (found another way to book a taxi). 2 days later I see that they charged me for some automatic subscribtion (which I did not activate, the site didn't say anything about any subscribtion). I called customer support. They told me I didn't cancel the ride and won't give the money back. If a taxi did indeed arive (even though I pressed to cancel) they didn't, in any way, let me know that it did. Do not use this scamming site.

3 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Lukas,

We’re sorry to hear that your experience with your taxi booking in Zakopane did not meet your expectations, particularly regarding the booking status, cancellation process and the communication you received afterwards.

We understand how frustrating it can be when a booking remains pending and you do not receive clear confirmation about its status. We would like the opportunity to review your case more closely and clarify what happened with your booking.

Please contact our customer support team directly so that we can examine the details of your request, review the booking history and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Ridlyy made an unauthorized charge of…

Ridlyy made an unauthorized charge of €49.90 to my card 2 days after a 0.50c charge. Fraudulent site. I demand a refund

4 de outubro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello George,

We’re sorry to hear that your experience has left you disappointed and frustrated.

We would like to review your situation more closely and understand what happened in your case. Please contact our customer service team directly so that we can look into your request, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Das bestellte Taxi kam nicht

Das bestellte Taxi kam nicht, dafür wurde ein Abo mit
49,90 verrechnet !
Der Abmeldebutton hat natürlich nicht funktioniert,
die schriftliche Reklamation ist ebenfalls unbeantwortet.
Das ist eindeutig ein Betrugsmodell !

28 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Guten Tag Varina,

es tut uns leid zu erfahren, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat, insbesondere dass das bestellte Taxi nicht angekommen ist und Sie Schwierigkeiten bei der Kontaktaufnahme hatten.

Wir möchten Ihren Fall gerne genauer prüfen. Bitte wenden Sie sich direkt an unseren Kundenservice, damit unser Team Ihre Buchung und Ihr Anliegen überprüfen, Ihre Fragen beantworten und Ihnen die passenden Informationen geben kann.

Vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

First of all it’s not working

First of all it’s not working, no taxi Will answer
Then it’s Twitter very Little but you suscribe to a 50€ abonment

30 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Alexandre,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the difficulty you had finding an available taxi.

We would like to better understand what happened in your case. Please contact our customer service team directly so that we can review your details, answer your questions, and provide you with the appropriate information.

Thank you for sharing your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Stay away!

Stay away!

I was also scammed. Says you pay 0,50€ to use a Taxi Service but end up with a subscription which you never agreed to. Was charged 49,90€ two days later.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello,

We’re sorry to hear that your experience did not meet your expectations and understand how frustrating the situation you encountered must have been.

We would like to review your case more closely. Please contact our customer service team directly so that we can look into your details, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Scam! 0,50€ turned into 49,90€

Scam!

Exact same thing as everyone else here describes. Paid 0,50€ to use a Taxi Service. Two days later they charged 49,90€. I never signed up for a subscription.
Contacted riddly but haven’t gotten a reply yet.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello,

We’re sorry to hear that your experience has left you disappointed, especially regarding the taxi service and the difficulty you encountered when trying to reach our support team.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

This website it’s a SCAM!!!

This website it’s a SCAM!!!
I was on vacation and I needed a taxi order. I payed the 0.5 euro tax for one use , the taxi never came. After 2 days I been charged 50 euros even though I didn’t agree to any of that. I been writing emails, tried calling, but all was in vein. I want a refund asap!!! Please don’t use this website!!!

26 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello POP,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the taxi service and the difficulties you encountered when trying to reach our support team.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Charged EUR 49.90 after a EUR 0.50 payment

I made a one-time payment of EUR 0.50 on Ridlyy. A few days later I was charged EUR 49.90 on the same card, even though I never agreed to any subscription or recurring payment, and nothing clearly told me further charges would follow.

I have contacted Ridlyy asking for a refund and cancellation, and I am still waiting for a resolution. Judging by the many similar reviews here, this is not an isolated case.

If you are asked to pay a small amount on this site, check carefully whether you are being signed up for a recurring charge, and monitor your card statement afterwards.

24 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Daniel,

We’re sorry to hear that your experience has left you disappointed and frustrated.

We would like to better understand your situation and review your case more closely. Please contact our customer service team directly so that we can look into your request, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Das bestellte Taxi kam nie an, Abbuchung von ~50€!!!

Das bestellte Taxi kam nie an, keine Rückmeldung und vor allem kein Hinweis auf Abokosten von 49,90?! Abzocke, möchte schnellstmöglich eine Rückmeldung, ansonsten werden rechtliche Schritte eingeleitet!

29 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Guten Tag Elisa Höfler,

es tut uns leid zu erfahren, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat, insbesondere dass das bestellte Taxi nicht angekommen ist und Sie keine Rückmeldung erhalten haben.

Wir möchten Ihren Fall gerne genauer prüfen. Bitte wenden Sie sich direkt an unseren Kundenservice, damit unser Team Ihre Buchung und Ihr Anliegen überprüfen, Ihre Fragen beantworten und Ihnen die passenden Informationen geben kann.

Vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Avaliado com 1 de um total de 5 estrelas

Hier fehlt die Transparenz

Hier fehlt die Transparenz, dass der Dienst €49,90 im Monat kostet. Sollte bei der Registrierung sichtbar sein! Das bestellte Taxi kam nie an. Abzocke!

25 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hallo Jürgen,

vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Es tut uns leid zu hören, dass das von Ihnen bestellte Taxi nicht angekommen ist und dass Sie mit Ihrem Erlebnis unzufrieden waren.

Wir verstehen Ihre Bedenken und möchten Ihren Fall gerne sorgfältig prüfen. Bitte wenden Sie sich an unser Kundenservice-Team mit den zu Ihrer Anfrage gehörenden Informationen, damit wir den Vorgang überprüfen und Ihnen die erforderlichen Informationen und Unterstützung geben können.

Vielen Dank, dass Sie uns auf Ihre Erfahrung aufmerksam gemacht haben und uns die Möglichkeit geben, den Fall zu prüfen.

Mit freundlichen Grüßen,

Das Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar

Avaliado com 1 de um total de 5 estrelas

PATHETIC!!!!

PATHETIC!!!!

Bloody thieves charged 50€ for nothing. Need a refund asap.

26 de setembro de 2026
Avaliação não solicitada
logotipo da Ridlyy

Resposta da Ridlyy

Hello Gayatre,

Thank you for sharing your feedback. We’re sorry to hear that your experience with our service has left you so frustrated and that you have concerns regarding your request.

We understand your dissatisfaction and would like to review your situation carefully. Please contact our Customer Service team with the details associated with your request so that we can examine your case and provide you with the appropriate information and assistance.

Thank you for bringing this to our attention and for giving us the opportunity to look into your experience.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais