Desk was carefully packaged and arrived free of damage. Instruction manual could've been clearer. To set up the cable management tray, for example, you're better off hooking it up to the cross beam mi... Ver mais
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Veja o que dizem as avaliações
J'ai acheté seulement les pieds, et j'ai choisi Risedesk parce que mon conjoint est grand et que le mécanisme était supposé monter à 50 po. Mais il s'arrête en réalité à 43,3 po de haut et après vérif... Ver mais
The white & grey chair looks great in my home office and is quite comfortable. I love how many features are adjustable - arm rest height, chair height, location of lumbar support - and I quite like th... Ver mais
I bought the regular chair and it as an excellent office chair. Very easy to put together. Very comfortable. All the features work very well. I wish I bought one sooner! The only issue was the... Ver mais
Detalhes da empresa
- Loja de móveis para escritório
- Loja para Mesas para Computador
- Acessórios para Móveis
- Fabricante de Móveis
- Loja de Móveis
Escrito pela empresa
Rise Desk Offers The Best and Most Diverse Selection of Wood Standing Desks to Fit Your Unique Personality. Ergonomic Home Office Chairs. Affordable Without Compromise. #1 Smart Home Office Sit Stand Desk in Toronto Canada. Make Your Workplace Smarter. 10-Year Warranty. Fast and Free Shipping.
Informações de contato
8 the esplanade, M5E 0A6, Toronto, Canadá
- 6479310533
- michael@risedesk.io
- risedesk.io
Não respondeu a avaliações negativas
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radio silence
Ordered a desk in early Dec, haven't heard back from them since. 2-day shipping? ha. It's been radio silence on their end, no answers to my multiple emails or phone calls. I'm probably going to dispute the charge with my credit card because unless they start responding, this is literally just a scam
update: Two weeks of back and forth with customer support (a month after i originally ordered) - all they could tell me is "they've asked management about the status of my order". finally someone reached out - apparently, they were out of stock when i ordered. they should've just told me that at the time.
anyway. the desk itself is good but my experience with them was bad
Aesthetic and comfortable
I ordered the Rise Ergo chair in Cognac as I fell in love with the colour. I like that there's an option to pick from 2 sizes based on height. Have been using it for a few weeks now and it's very comfortable, especially the seat which feels luxurious. Delivery was fairly prompt and assembly was no problem.
I wouldn't even give a 1 star
I wouldn't even give a 1 star. Awful customer serivce would never buy from this company again.
The service was quick and friendly
The service was quick and friendly. They ran out of the model I ordered and offered me an upgrade for no extra charge to make sure I got the chair in time for the holidays.
Last update received on my shipping for…
Last update received on my shipping for my chair was on Nov 29, its Dec 10 and it was delayed due to weather. 10 days later I should receive my package in 1-3 business days but it's still showing delayed due to weather and last update was on Nov 29. Not happy with the shipping process.
Responsive and helpful support when…
Responsive and helpful support when there was a hiccup with the delivery.
all of my previous issue with Risedesk resolved!
After being contacted by Risedesk's Michael Fan, I was given a proper apology and all of the issues where resolved promptly.
It took 3 months to receive the chair
It took 3 months to receive the chair, every message I sent to customer service was always answered with the same response. I can understand the delay, and the restocked some items but the response was not at all reassuring I really wondered if I was ever going to receive my chair or if it was a scam.
Standing desk frame
I bought the standing desk frame and have been using it for about a week now.
The frame was easy to set up and the instructions were clear.
The frame itself is pretty good and I've had not problems with it. Theres's a little bit of wobbling when I type somewhat fast while standing but its not a big issue.
Beautiful product
Items were packaged very well to prevent damage in transport, customer service was helpful, and I am very happy with the desk and all extras I got and the fall rebates.
Magnifique produit
J’ai dû attendre plus de deux mois pour avoir ma chaise mais… l’attente en a valu la peine. Je l’adore !!!
Shipping took a looong time
Shipping took a looong time
Bought my chair in August and didn't receive it until October. Customer service was great about keeping me updating, but that's still a really long time to wait. Chair is super comfy and I'm really happy with it so far. Just wish the purchasing experience had been a bit smoother.
Limité à 43,3 po de haut
J'ai acheté seulement les pieds, et j'ai choisi Risedesk parce que mon conjoint est grand et que le mécanisme était supposé monter à 50 po. Mais il s'arrête en réalité à 43,3 po de haut et après vérification auprès du fournisseur chinois, le bureau monte moins haut qu'avant. J'ai obtenu un rabais, mais c'est quand même décevant. Sinon, facile à assembler, solide et de bonne qualité.
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