rivermeadglobal.com Avaliações 96

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have recently purchased a property through Neil at Rivermead Global Ltd. Neil was with us every step of the way and couldn’t have been more professional or helpful. Nothing was too much trouble... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

There are many companys you COULD purchase your place in the sun with, there's only one company you SHOULD use though. Rivermead Global have been first class to deal with throughout the buying... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently bought a beautiful apartment, and we are soo amazed how smoothly and quickly everything went, all thanks to Tom who is an absolutely fantastic man. He did his very best to help us, and fin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária
  2. Fornecedor de Armários Embutidos
  3. Fabricante de Móveis
  4. Locadora de Casa de Férias
  5. Casa de Férias

Escrito pela empresa

Rivermead Global Ltd are the world's most trusted Real Estate Agency working on the amazing Red Sea Riviera, also specializing in Furniture Packages and Rental Management. Working in the Red Sea Real Estate Market since Jan 2007 we are the longest running and only multiple award winning agency that just works exclusively in this market, which means we can focus on one countries laws and regulations to ensure we are fully knowledgeable and make the right contacts. With over 20 years experience and knowledge we really are the Hurghada Property, Furniture and Rental Experts, and pride ourselves on holding our clients hands through the whole process making it a safe and enjoyable experience. With registered companies in the UK and Egypt, and European staff on the ground in Hurghada ensuring you are in the safest hands possible when purchasing your property or furniture. In 2014 we added a full Rental Management Service which gives you the opportunity to make a return from your holiday home in the sun, with many of our owners making 8-10% from their properties. If you are looking for a property or furniture in Hurghada, Sahl Hasheesh or El Gouna speak to the experts and find out how safe and easy we can make Turning Your Dreams into Reality.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

I’ve recently had the pleasure of…

I’ve recently had the pleasure of dealing with Neil of Rivermead Global and his team. My experience with them was wonderful. They provided the most professional services. I enlisted their help to fully furnish my Hurghada apartment. Neil, fully designed my interior space using 3d animation and consulted with me every step of the way, ensuring that everything was done to my expectations. I selected their Anubis package and then made some modifications. Dealing with Neil was absolutely the best!!! He made the whole process easy and enjoyable. I was able to get this all organized from my home in Canada! Just for some background, I am Egyptian Canadian and opted to use this British company for my apartment as they simply are the best at what they do! Everything is transparent and done to European/American standard. I highly recommend!!

10 de janeiro de 2023
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Wow, thank you Susan for your amazing review and recommendation. It has been a pleasure working with you, to get your apartment just how you wanted it and also to your very high standards. I do think your apartment looks stunning and has to be one of the best in Hurghada, anyone renting it won't want to leave :) Thank you again from us all at Rivermead Global as it is always a team effort to bring these apartments together, Neil (MD).

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service

I feel the need to give Rivermead Global LTD another glowing review with my recent visit to Hurghada. This was my 1st visit to Hurghada with also staying in my apartment at Tiba View since buying from Rivermead Global back in 2017. Where do I start, I was a bit dubious going out to Hurghada after the covid pandemic on seeing and living in the apartment after 5 years since purchase but that soon disappeared after walking into the apartment and seeing how Rivermead Global LTD have really looked after apartment after all these years. I have always felt welcomed even after all this time and well looked after from arranging of airport transfers through Neil, getting pickup by Mahmoud at airport right down to getting apartment cleaned by Monic for our arrival, nothing to much bother for Neil when making all these arrangements. All left really to be said is what an Outstanding customer service Rivermead Global LTD provide for there clients and I’m sure am not the only client who feels like this when visiting there apartment. A massive thank you to Neil (MD) and all his ground staff in Egypt on making my visit a home from home.

30 de novembro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello Alex and Happy New Year. What a pleasure it was to come back to work after the break to another amazing review, thank you so much for your kind words. We are so happy that owners are now able to start using their holiday homes again and we wish you many, many happy years in the sun in your own little bit of paradise. Neil (MD)

Avaliado com 5 de um total de 5 estrelas

Amazing experience

I had the pleasure last week to go to see my apartment and was very happy with the development. The Rivermead guys took me from my hotel to the the development. I met the developer and saw the recent completed developments. I also saw some competed apartments. These guys are the real deal, very open and honest with nothing to hide. Cannot wait to have my apartment completed to enjoy the sun. I hope to do much more business with Neil and the team.

5 de dezembro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Habib, really pleased you had a good time visiting your apartment under construction in Aqua Infinity Resort and saw how well the other Aqua Resorts were being maintained and how good they looked. Nothing better than seeing it with your own eyes, and nothing better for us to have clients visiting and reporting back such positive comments. We will keep you updated as usual with the construction process. Thank you for choosing Rivermead Global to Turn Your Dreams into Reality, Neil (MD).

Avaliado com 5 de um total de 5 estrelas

Aqua Palms Resort Purchase

I have recently just come back from Egypt to visit my studio apartment at the Aqua Palms Resort. The buying process was easy and straightforward. The hotel was well decorated and comfortable. Thanks a lot to Neil for organising my transfers on the arrival from the airport. I would also like to thank Mahmoud. This is my first property and I highly recommend purchasing from Rivermead LTD.

4 de novembro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Paul for your review, we are so pleased to hear you found everything easy and straightforward that is exactly how we want to make the process. It is good you are reviewing us after your first visit to the apartment as you have seen how good it is and nice the resort is, plus of course the extra services provided by Rivermead Global like the airport transfers. Thank you for the recommendation and thank you for allowing Rivermead Global Ltd to Turn Your Dreams into Reality from us all at Rivermead Global (UK and Egypt) Neil MD

Avaliado com 5 de um total de 5 estrelas

First class service.

Neil and the team have been absolutely fantastic, great communication and service

2 de setembro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Alex, we are so pleased to hear you are happy with everything and you have one stunning apartment now it has been furnished by our team. Just shows how good it is, we had someone want to rent it as soon as she saw it and we hadn't even got it on the rental website :) Thank you for the recommendation and kind words from us all at Rivermead Global Ltd, Neil (MD)

Avaliado com 5 de um total de 5 estrelas

I have recently purchased a two bedroom…

I have recently purchased a two bedroom apartment at the Aqua tropical resort and from the start Tom and Neil have been absolutely fantastic, keeping me informed at every stage and advising on things I didn’t know or understand, my apartment will be complete in a couple of weeks but I feel I already know it inside out as Neil keeps sending me photos of each stage , I would highly recommend buying from Rivermead global .

2 de setembro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello Ian, thank you so much for your review and kind words. Although Tom is no longer with Rivermead I have passed this review on to him so he can see how happy you were with the service provided. The 3D renders we did of your apartment really do help you feel as though you know what it will look like once finished. We should be ready to hand over in the next couple of days now, our finishing team are in there from tomorrow. I can't wait to see it finished and think the glossy grey kitchen and furniture will look stunning. Thank you again from us all at Rivermead Global Ltd for choosing us to Turn Your Dreams into Reality Neil (MD).

Avaliado com 5 de um total de 5 estrelas

Best full service I’ve experienced so far

The main thing was how to get good quality furniture to the apartment we buy. To purchase apartment there wasnt issue. The main criteria was apartment buy the pool, 1 bedroom with large living room, high quality of furniture with all set up that we like not a developer.
We found a company Rivermead Global with Neil and Hamada who assisted us all the way from finding the right property, arranging furniture set up in the apartment together with buying high quality furniture. And main thing was registering property ownership in our names. Neil has arranged everything.
We changed furniture set up many times, couldn’t make decisions. Neil was verr helpful.
Even small issues with developer he solved very quick, resort maintenance staff fixed.
When I buy another property I definitely use company’s Rivermead Global services.

19 de agosto de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello Andrius, thank you very much for your review and kind words. I know you weren't happy with the furniture you had in a previous apartment so it is really good for us to hear you say our furniture is of a high quality (we know it is, but it is always good to hear our customers say it as well). As we have been in Hurghada for over 15 years our customers benefit from the many years of knowledge and experience when it comes to helping you with finding the best apartment, putting you in touch with an independent lawyer and of course furnishing your apartment to a high standard. We hope you and your family have many happy years in your new holiday home and make some amazing memories, thank you again from us all at Rivermead Global Ltd Neil (MD)

Avaliado com 5 de um total de 5 estrelas

We have recently purchased an 2 bedroom…

We have recently purchased an 2 bedroom apartment at Aqua Tropical Resort in Hurghada, the whole process was so easy thanks to Rivermead Global and Tom and Neil guiding us through the process , we are so excited to see the apartment when it will be furnished which we also done through Rivermead
Would definitely recommend this company if buying a property

30 de agosto de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello Catherine, thank you so much for your review and kind words. I am so pleased to hear you found the whole buying process easy, luckily we have been doing it for over 15 years so we are able to make it very easy for our clients. From the 3D renders we have designed for the interior design I am looking forward to seeing the apartment start to come to life once we have manufactured the furniture and kitchen. Much appreciated for the recommendation and thank you again from us all at Rivermead Global Ltd. Neil (MD)

Avaliado com 1 de um total de 5 estrelas

Bad Rental service

During last year I was renting apartment from this company, their manager Mr. Hamada Esmat was in charge for renting the apartment at famous Turtles Beach Resort. I didn’t not get proper rental contract for that apartment and in last week In July he just came and told me that I must left apartment as soon as possible. So I needed to left even when apartment was paid. So for very short time I needed to collect all my staff and search another accommodation. All Rent and fees were paid on time. all your explanations which you gave is not true, and regarding washing machine it was paid. There is a lot of lies from side of your manager and a lot of manipulations. I did not lost my job I left… you as a company are in charge to let me know I’m advance one month before you cancel the apartment? Did you give me any money any written paper? No, no contract just go out because your manager was laying and manipulating as he is doing right now. That is how they are professional. And how he is continued to lay, you, me, clients, all….

6 de junho de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Angelica, as you seem intent on continuing to write these reviews wherever you can even though Trustpilot have removed them previously I will reply to this one and hopefully you will stop spreading these lies. Some of the apartments we rent out are also used by the apartment owners which is the case with the one you rented out and you were told this before renting it. Therefore, we couldn't give you a long term rental contract as it was on a month by month basis, we even purchased a washing machine for you as you asked for one. The reason I didn't want to have to reply to these reviews is because I don't want to tell everyone of your situation or things you did but as you don't want to stop writing them I have no choice.

During the period you were in the apartment you lost your job and the people you are now writing negative reviews about were the ones that tried to help you, even lending you money. I have the text messages from yourself confirming you still owe over 40,000 EGP. We allowed you to stay in the apartment even though you couldn't afford the rent due to losing your job while you found somewhere else. You didn't find anywhere else and the owners were due out to use their apartment so we had to tell you to leave.

You still owe a lot of money to several people in Hurghada and I'm not sure whether you were hoping to have these debts written off by writing these reviews and also sending explicit texts/videos but unfortunately you are coming to the wrong people.

We rented you an apartment, you knew it wasn't long term, you lost your job and couldn't afford the rent, we allowed you to stay until you found somewhere else, you didn't bother finding anywhere else, so in the end we had to ask you to leave. Were we supposed to allow you to stay rent free forever?? Neil (MD)

Avaliado com 5 de um total de 5 estrelas

I’ve recently bought a one bed…

I’ve recently bought a one bed apartment at Aqua Tropical through Rivermead. I cannot express enough how professional and pleasant the whole process has been.

The communication and customer service has far exceeded my expectations. I was kept up to date by email and by phone which made me feel safe in their hands as a respectable company.

Even when I flew out to Hurghada, I was shown the local area and met some of the other wonderful owners. I was taken around the local area and shown some of the best spots to visit to help me orient myself and get a taste of Hurghada. Sipping a cold drink whilst overlooking the sea after viewing my apartment was a very pleasant experience!

Tom has been incredibly helpful and knowledgeable. He has made himself available to answer all of my questions and I have felt confident in being clear about the whole process throughout.

From my personal experience, the team at Rivermead are a reliable company with a heart and passion for top quality customer service. I’m looking forward to my next trip out to Hurghada and being able to stay at my new apartment. Thank you to Tom for all your efforts and also to Hamada for being my guide whilst out there. I am truly grateful.

23 de abril de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello Hajran, thank you for your amazing review and kind words. We can't wait for you to go back out and use your apartment so you can send us more stunning photos of what your trips and activities, although we were quite jealous seeing you on boats, snorkelling, sitting the sun etc... :) We were all so happy to see you having such a great time while in Hurghada viewing the apartment. Providing that top quality customer service is what I instil in all our team members, we aren't here to just sell apartments/furniture we are here to make sure our clients buy something they are happy with and they have an enjoyable experience while doing so.

You know where we are if you need anything else in the future and we would like to thank you for choosing Rivermead Global to Turn Your Dreams into Reality and we wish you many, many happy years in your holiday home in the sun. Neil (MD)

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I purchased my apartment from Neil in 2019 and received great customer service from the whole Rivermead Global Team.
I usually go back to my apartment Hurghada twice per year where I am met by Monic who does a great job looking after my apartment while people are renting out from Rivermead Global.
Once again I want to Thank Neil and his whole team for the great customer service they provide and taking me through the whole journey of purchasing my apartment/ furnishing it/ renting it out/ and treating me like a guest when I return to Hurghada to use it. Thank You

13 de abril de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello May, thank you very much for your review and kind words it is really appreciated by the whole team.

We are so pleased to hear you are enjoying your holiday home and also you are very happy with the service received on purchasing, furnishing and renting your apartment out when not in use.

Monic will be there waiting for you on your next visit, take care and thank you again from us all at Rivermead Global for choosing us to Turn Your Dreams into Reality. Neil (MD)

Avaliado com 5 de um total de 5 estrelas

we was advised by a few different…

we was advised by a few different expats in hurghada to buy through rivermead global everything went smoothly and Niel was very helpful to me even though I was very skeptical about buying abroad I’m glad we used rivermead global and things went so well would highly recommend

21 de março de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Jack and Bridie for your review. It was such a pleasure to see your faces on the video Hamada took when you first got the keys and entered the apartment after you were so worried about it being a scam. I lost count of the amount of times you messaged me with worries about losing money, not getting contracts signed, not getting receipts, would you get the keys and 100's more :) It is such a good feeling when someone who is so sceptical finally finds out it is all real/true and you own a holiday home in the sun, we are so pleased you are both so happy and thank you for recommending us to your friends and family. Thank you from us all at Rivermead Global Ltd for choosing us to help Turn Your Dreams into Reality Neil (MD)

Avaliado com 5 de um total de 5 estrelas

Professional

We recently bought a beautiful apartment, and we are soo amazed how smoothly and quickly everything went, all thanks to Tom who is an absolutely fantastic man. He did his very best to help us, and find the best options. Always answered all the question, explained everything and he never rushed us. He managed to offer us a very good deal, so we got the chance to buy our beautiful apartment. We can't thank enough, we are over the moon. We highly recommend Rivermead Global to anyone who wants to buy apartment, they are reliable, helpful, friendly and professional. Thank you so much again!

19 de março de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hi Mark and thank you for your review and kind words, Tom makes it his mission to ensure all his clients are looked after properly as you have found out. As a company it is our policy not to make anyone feel rushed, pushed or pressured into buying an apartment, if it is right for you then you will buy. The last thing we want is for someone to buy an apartment after feeling pressured and then regretting it, it's not good for you or for us. We are looking forward to the next steps of designing your furniture and changing the empty shell into your dream holiday home in the sun. Thank you from us all at Rivermead Global Ltd for choosing us to Turn Your Dreams into Reality Neil (MD)

Avaliado com 5 de um total de 5 estrelas

Excellent Service

We cannot rate Neil and his team highly enough. Rivermead took on the task of furnishing our apartment for us in Hurghada. From start to finish we were kept informed of what was happening, via Whatsapp and email, complete with photos and videos.

We didn't want any of the standard furnishing packages and Neil advised that the furniture is hand-made in Hurghada by local tradesman and, between us, we worked out what we wanted and how it would look. Neil was with us every step of the way which is really important when we are in the UK unable to actually be on site.

The photos of the finished apartment look amazing and we look forward to picking up our keys from the Rivermead team when we visit Hurghada in April.

Neil, we can't thank you enough! Thank you, thank you, thank you!

Michaela & Dave

18 de março de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Michaela and Dave, having our 3D modelling service certainly helped in making sure we got your furniture right before ordering. Can you imagine trying to do that without being able to communicate properly, which is often the case if dealing with Egyptian companies. With us having a team on the ground who can deal with the carpenters, sofa manufacturers, fabric shops, air con engineers, appliance shops etc... and a UK base able to speak to our clients and the team on the ground makes it so much easier. We are so pleased you liked the photos and we are looking forward to you going over to see it for yourselves, Hamada will be waiting to hand over the keys. Thank you for choosing Rivermead Global to furnish your apartment and turn an empty shell into Your Dream Holiday Home Neil (MD)

Avaliado com 5 de um total de 5 estrelas

It is my first experience with them and…

It is my first experience with them and so far I am very well impressed with their customer service. Thomas has been very friendly and professional in delivering all the details making the buying process so easier. Thanks for everything! Hope to keep it this way guys!

19 de fevereiro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Hello Dumi, thank you very much for your kind words and I am so pleased Tom has made the buying process so easy and has delivered a professional service. As you have already seen you will receive monthly updates on the resort as construction progresses and when the time comes Tom will take you through the final stages of accepting the apartment and getting the keys. We can also help with furnishing once completed if required and each time you will receive the same professional service and it will be made very easy for you. Thank you from us all at Rivermead Global Ltd for allowing us to Turn Your Dreams into Reality (Neil MD)

Avaliado com 5 de um total de 5 estrelas

Aqua Tropical Resort Purchase

I have recently completed a purchase at the Aqua Tropical Resort, Hurghada through Rivermead and can honestly say its been the easiest property purchase i have ever made.

Everything is explained in advance and there was no hard sell, the feeling i got is they want what is right for you as the customer not for themselves.

Tom at Rivermead has been extremely professional throughout the whole process and i feel has gone above and beyond for me as a customer. Nothing is ever too much for him and the communication from him is excellent.

I want to say a massive thank you to everyone involved with Rivermead Global for making this so safe and easy, i am really grateful to you but a special thank you goes to Tom for being such a professional and basically a stand up guy! Neil if you read this he is an absolute credit to Rivermead.

15 de fevereiro de 2022
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Craig for your excellent review, and we hope you enjoyed your time in Hurghada visiting the apartment and resort for yourself. I am glad you mentioned the point we don't do the hard sell, which I think some people are expecting and when they don't get it, feel as though we aren't trying to sell them an apartment. We pride ourselves on not pushing people but ensuring you have all the information, answers to questions or anything else you need and you can then make an informed decision without anyone telling you "it's the last one, the resort is sold out, or we have someone else looking at buying it so you need to buy it now" etc... etc... It does sometimes put us at a disadvantage because other companies will use those pressure tactics, but we can sleep at night knowing we did the best for our clients and receiving reviews like this just makes it all worthwhile. I now have to step up and create an amazing 3D model of your apartment for furnishing, which I am working on now and should be with you this week. Thank you again from us all at Rivermead Global Ltd for choosing us to Turn Your Dreams into Reality (Neil MD)

Avaliado com 5 de um total de 5 estrelas

We have recently purchased a property…

We have recently purchased a property through Neil at Rivermead Global Ltd.
Neil was with us every step of the way and couldn’t have been more professional or helpful. Nothing was too much trouble and no question too trivial. He made a difficult process through a tough time as painless as possible.
I highly recommend using this delightful and passionate about his work man for any purchase or sale Hurghada area.

1 de outubro de 2021
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Olga, for your very kind words and great review. This sale was certainly a trying one with it being a new resort to us, but we got there in the end and had everything changed to how we wanted it, the benefit of using an agency that cares for it's clients instead of just trying to finish a sale to get paid. Moving forward now, we can discuss the furnishing and at the end of each month you will receive an update email with photos and videos of this gorgeous beachfront resort and your apartment. Thank you from us all at Rivermead Global Ltd for choosing us to Turn Your Dreams into Reality (Neil MD).

Avaliado com 5 de um total de 5 estrelas

I recently purchased a…

I recently purchased a 2-bedroom apartment in Hurghada through Rivermead Global and couldn't have been happier with the service I have received. I cannot praise Neil, Hamada and the rest of the team at Rivermead highly enough. They have been more than helpful and have shown great patience and understanding with me. No call or text went unanswered even when some of those question where silly, Neil and the team where more than happy to answer them for me. I would recommend anyone who’s thinking to buy a property in Hurghada to use Rivermead Global as their agency, the expertise, experience and the efficiency you would not found it anywhere else. Thanks you Neil for your infinite patience you had with me. Can’t wait to finally see my property.

6 de setembro de 2021
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Lina for your amazing review and kind words, I am so pleased to hear and read you are very happy with the service we have provided. The only silly question is the one you don't ask, if it is something that is on your mind ask it, it makes sure when you do finally purchase you have ensured everything has been covered and you are happy. No point asking a question after you have purchased, we are now looking forward to sending you the end of month updates so you can watch your resort and apartment grow, until we get to the very exciting part of furnishing :) :) Thank you once again from us all at Rivermead Global Ltd for letting us Turn Your Dreams into Reality (Neil MD)

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Rivermead Global

I recently purchased and furnished a 2-bedroom apartment in Hurghada through Rivermead Global and couldn't have been happier with the service we received.
I was very fussy with regards to the location of the apartment I was buying as I wanted the sun on the balcony in the afternoon, nothing was too much trouble to help with this, Neil arranged for photos and videos to be taken at different times of the day so I could see the sun position. I also wanted a fairly bespoke kitchen layout and this was done exactly as I'd asked for.
A potentially stressful activity was made very easy and accessible by Rivermead Global and Neil and the team and I cannot wait to finally visit my new property!

28 de agosto de 2021
Avaliação não solicitada
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Resposta da rivermeadglobal.com

Thank you Clare for your great review and kind words, we are so pleased to be able to help you purchase and furnish your dream holiday home in the sun and take away all the hassle and stress. Can you believe it is possible to purchase and furnish a holiday home over 4,000km away without even leaving the UK and be able to see the apartment, choose all your furnishings, kitchen design, appliances etc..? It isn't an easy job from our side and a lot of work goes into making it happen as smoothly as it does, but I am very proud of the team we have here at Rivermead Global Ltd who go above and beyond for every one of our clients. We hope you have many years of happy memories and thank you from us all for choosing Rivermead Global Ltd for help in Turning Your Dreams into Reality (Neil MD)

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