My new hose ruptured after one use so I got in touch with customer service. I got a quick response and following me sharing a video of the rupture, T Hose provided me with a replacement hose straight... Ver mais
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Veja o que dizem as avaliações
We have bought T-Hose in recent years having tried a number of makes and T-Hose surpasses all other brands we have used. The quality of the hose itself together with the solid brass connectors adds to... Ver mais
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We ordered 100ft and 50ft hoses 9 months ago. They came with free sprayer. The sprayer is pretty useless and leaked after a few uses. The hoses are great but unfortunately one of the hoses develope... Ver mais
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I bought a T Hose around 2 years ago, and whilst it initially appeared a good product, things have gone downhill since. After a year the spray head failed to switch from one spray to another, and had... Ver mais
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Detalhes da empresa
Escrito pela empresa
Expandable hosepipes built to be the strongest in the UK and designed in the Lake District. Sister company of Tuffbag waterproof luggage as seen in Go Outdoors, Blacks & Millets.
Informações de contato
Reino Unido
- 07365 818 787
- Info@t-hose.com
- t-hose.com
3,9
Muito Bom
627 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My hose arrived well etc but
My hose arrived well etc. BUT the spray gun stopped working after about 5 uses.. I have emailed the info@t-hose twice with the order number etc and have not had a reply after 4 days..maybe this will generate a response and replacement spray gun
20 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Veronica, we're so sorry for any delays and the frustration caused.
We can see that this has now been picked up by the team and resolved for you.
Thank you for your patience, and please get in touch if you need any further assistance. Hannah@ T Hose
Great hose
I bought one two years ago and it still works perfectly- the best hose I have ever had. I recently ordered another one in the sale to keep in shed “ just in case”.
24 de maio de 2026
Resposta da T-Hose
Hi Ruth, thank you so much for taking the time to leave us your feedback!
We're delighted to hear that your Tuff Hose has been working perfectly for the past two years and that it's been the best hose you've owned. It's fantastic to know you've been so happy with it that you've decided to purchase another one to keep as a spare.
Thanks again for choosing Tuff Hose! Hannah@ Tuff Hose
Just bought my second one this time…
Just bought my second one this time 100ft. My first expandable hose from another make didn’t even last a year. This Tuf one is superior by far. In my second season with my first one (50’) and it’s still like new. Quality fittings are excellent. The fact it doesn’t kink is a major benefit. I think it really does do what it ‘says on tbe packet’. Can highly recommend these hoses. (Top tip: Leave sprayer on once you finished so the hose empties completely. Makes coiling up very easy. Even the 100’ hose is so simple to coil back up)
22 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Neil, thank you so much for your feedback!
We're delighted to hear how impressed you are with your Tuff Hose and that your first one is still performing like new after two seasons. It's great to know you've now upgraded to the 100ft version and are enjoying the quality, kink-free design and ease of use.
Thank you for sharing your helpful tip and for recommending Tuff Hose. We really appreciate your support! Hannah@ Tuff Hose
Looking for an expandable garden hose ?
Looking for an expandable garden hose ?
Forget purchasing from Amazon, e bay or Chinese web sites.
T -Hose are sturdy reliable and last the test of time . I have a large garden and purchased two 100m hoses, a connector and fittings supplied by T-Hose three years ago and been absolutely delighted with them.
No leaks or dodgy brass fittings
Customer service second to none
Dr Philip Wander
21 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Philip, thank you so much for taking the time to leave us such fantastic feedback!
We're delighted to hear that your T-Hoses have been performing so well over the past three years and that you're pleased with their reliability, fittings, and durability.
It's also great to hear your kind words about our customer service. We really appreciate your support and recommendation.
Thanks again for choosing T-Hose! Hannah@ T Hose
All resolved
Thank you for the reply .
My issue has been resolved and I misunderstood the order.
Pleased with my new hoses.
16 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Stuart, thank you for feedback. I can see from your order details that you purchased an item that was on Pre order. This was sent to you as soon as the stock was available. We hope you enjoy the products further! Hannah@ T hose
The best hose ever
We bought one of these hoses a few years ago which is the best hose we’ve ever had. Absolutely no kinks or knots and stows neatly in a bucket under the tap. It comes with sturdy brass fittings and a good spray attachment. Sadly the hose came to the end of its life this week but the excellent customer service team gave me a goodwill discount. Another one is on the way! Fantastic customer service - really swift response and friendly service. Would not buy a different sort of hose. Thank you T-Hose!
9 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Sweetpea, thank you so much for your fantastic feedback!
We're delighted to hear how much you've enjoyed your T-Hose and that it has served you so well over the years. It's great to know you appreciate the kink-free design, quality fittings, and ease of storage.
We're also pleased our team could help and that you've chosen to purchase another T-Hose. We really appreciate your kind words and continued support.
Thanks again for choosing T-Hose! Hannah@T-Hose
Excellent product
Far superior to the cheaper ones that leak or burst after a few moths. I've been using mine for over 5 years and it's still going strong. Goes in a bucket when not in use. No kinks. No awkward roller to wind up. Can't fault it.
13 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Steve, thank you so much for taking the time to leave us your feedback!
We're delighted to hear your T-Hose has been going strong for over five years and that you're still enjoying its durability, kink-free design, and ease of storage.
We really appreciate your support and kind words. Thank you for choosing T-Hose! Hannah@ T Hose
It has not arrived yet and was promised delivery over a week ago
It would a a good product as I already have one , but delivery on this particular order is poor
25 de maio de 2026
Resposta da T-Hose
Hi Abi, thank you for feedback. I can see from your order details that you purchased an item that was on Pre order. This was sent to you as soon as the stock was available. We hope you enjoy the products further! Hannah@ T hose
Delivery is so long that I needed to…
Delivery is so long that I needed to get a hose from B&Q!!!
25 de maio de 2026
Resposta da T-Hose
Hi Nick, thank you for feedback. I can see from your order details that you purchased an item that was on Pre order. This was sent to you as soon as the stock was available. We hope you enjoy the products further! Hannah@ T hose
Still not received
24 de maio de 2026
Resposta da T-Hose
Hi Vicky, thank you for your feedback.
We're sorry for any delays and for the frustration caused.
The item you purchased was on pre-order, which meant it was awaiting stock before dispatch. We can confirm that this has now been delivered to you.
Thank you for your patience and understanding, and we hope you enjoy your order. Hannah@ T Hose
Excellent product
I have used the T hose over a year when my traditional plastic one kept getting twisted and was cumbersome to roll up. The T hose is so easy to use and stores neatly. The nozzles provide really good pressure and direction. This supplier offers prompt delivery and quality good.
22 de maio de 2026
Resposta da T-Hose
Hi Jude, thank you so much for taking the time to leave us your feedback!
We're delighted to hear you're enjoying your T-Hose and that it's made using and storing your hose much easier compared to a traditional one. It's great to know you're pleased with the nozzle performance, quality, and delivery service.
We really appreciate your support and thank you for choosing T-Hose! Hannah@ T Hose
Fab Customer Service
I have to say a huge thank you to Hannah at T-Hose for helping. I have had my hose for almost 12months and it's been brilliant. I love the brass fittings that genuinely don't leak and the flexibility and weight of the hose is great! It's also super easy to put away after use. Then a few days ago, sadly it developed a tiny hole close to the tap fitting. I emailed T-Hose and sent in a video of the problem and I'm delighted that they have honoured the warranty and are sending a replacement. Thank you so much Hannah for your help - fab customer service all round!
11 de junho de 2026
Avaliação não solicitada
Resposta da T-Hose
Hi Naomi, thank you so much for taking the time to leave such a lovely review!
I'm really pleased to hear how much you've enjoyed your T-Hose and that you've been happy with the quality, flexibility, and ease of use. I'm also glad I could help resolve the issue and arrange a replacement for you.
Your kind words about my support and our customer service really mean a lot. Thank you again for your continued support and for choosing T-Hose! Hannah@ T Hose :)
I'm still waiting for my hose.
26 de maio de 2026
A very good product
Delivery was perfect; quick to arrive. Extremely useful instructions to set it up. I've had the hose for a few months now and it's so easy to use and store. A very good product and I'd recommend it.
1 de junho de 2026
Avaliação não solicitada
Order hasn't arrived yet
Order hasn't arrived yet. Order appears as 'Confirmed' on website 8 days since placing order.
24 de maio de 2026
Great Product
Great Product. Good Quality. Very happy with purchase.
27 de maio de 2026
Avaliação não solicitada
Leaking hose
Hose leaks from one end couldn’t be bothered to return
13 de abril de 2026
Avaliação não solicitada
Very impressed with the hose and with…
Very impressed with the hose and with which the customer service team. Would strongly recommend
27 de maio de 2026
Avaliação não solicitada
Poor quality, can’t be repaired
A nice hose. But what they don’t tell you is that if it springs a leak it can’t be repaired. If you expect a hose at that price and with high claims to last longer than the 1 year warranty don’t buy T- Hose, you’ll be buying a new one within 2 years. Poor quality.
21 de agosto de 2025
Avaliação não solicitada
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