Zak guided us all the way down to Morocco as far as Marrakech. He took care of all transfers, taxi and hotel bookings with calmness, patience and a great sense of humour. We thoroughly enjoyed the who... Ver mais
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Zak guided us all the way down to Morocco as far as Marrakech. He took care of all transfers, taxi and hotel bookings with calmness, patience and a great sense of humour. We thoroughly enjoyed the who... Ver mais
A empresa respondeu
Staff are very approachable and helpful and respond to your request very quickly. The package was put together easily and efficiently and all the train connections and hotel bookings worked. The paper... Ver mais
Having an itinerary created for ones travel is so so useful, especially if you're travelling through multiple countries as we did. The pack they create for you has all the information laid out day b... Ver mais
The overall service was excellent. Information provided on the trains and hotels was very clear. We enjoyed our trip and will definitely look at taking more holidays via rail.
Escrito pela empresa
Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.
Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.
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34-36 Gray's Inn Road, WC1X 8HR, London, Reino Unido
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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My friend and I wanted to go by train all over western Europe for a month. It seemed a daunting task to join up the travel and the hotels. Tailor Made Rail was recommended by Seat 61, and it couldn't have been better. Between the company and us, we juggled the itinerary for a few weeks, and then settled on a plan. It all went seamlessly; the hotels were great. Ten out of ten. Thanks for the memories.

Resposta da Tailor Made Rail
Excellent organisation of our trip.Thoroughly enjoyed our rail journeys and most of our hotels were ideally situated for our needs

Resposta da Tailor Made Rail
Schedule worked like clockwork. Some great hotels and wonderful sights and experiences

Resposta da Tailor Made Rail
All contacts leading up to our holiday were pleasant and helpful.
We started off with there advertised Cinque Terre trip and were very impressed how flexible they were in altering to suit our wishes. (extra days and detours).
All rail tickets and hotel vouchers supplied, resulted in a trouble free and enjoyable holiday. Hotels were all of a good standard.

Resposta da Tailor Made Rail
Europe Rail tour 25 we would like to thank Tailor Made Rail for putting a lovely Holiday together for us traveling through Switzerland 🇨🇭 on to lake Como great accommodation along the way.

Resposta da Tailor Made Rail
I received excellent service from
Tailor Made Rail ( TMR). During the early booking stages I made several calls to TMR. All the agents and advisers I spoke to were very knowledgeable, helpful and polite and took the trouble to understand my requirements and to address these. If they could not deal with my query immediately, they would look into it further and promptly come back with an answer or alternatives, either by email or by phone. The train and hotel bookings were spot on. On my return I received an email ( and as requested, a telephone call) for my feed back from the trip. I was inadvertently overcharged for accommodation on my card at one of the hotels. When I explained this to TMR they promptly arranged a refund from the hotel. All in all, an excellent service.

Resposta da Tailor Made Rail
Well thought out and planned itinerary. Great communication and support. Excellent service.

Resposta da Tailor Made Rail
Fantastic service. Apart from the time of the first train on our trip to Austria being incorrect (!), the itinerary was perfect from beginning to end, the instructions re Interrail passes were crystal clear and the train connections easy to navigate. We had only one problem when our TGV from Colmar to Paris Est was cancelled without warning; Zak from TMR was on the phone almost before we realised we were stranded, and reservations organised on another train so we made our Eurostar back to London as planned.
This was our first experience with TMR and we will definitely use you again!

Resposta da Tailor Made Rail
This is the third time we have travelled with Tailor Made Rail and yet again it was excellent. Seamless travel experience and well chosen hotels. Ive recommended them to several friends who all had the same experience.

Resposta da Tailor Made Rail
Another great trip to Bologna, Parma,Modena and Ferrara. Well organised and it was good to receive less paper for our train tickets. It might have been helpful to make use of the Trenitalia App to access the tickets though. That said, we were only required to present the QR code once in 6 journeys.

Resposta da Tailor Made Rail
Very well organised, we liked the hotel choices, which were in perfect locations for restaurants and stations.
Would definitely book another trip with this company.

Resposta da Tailor Made Rail
The itinerary compiled by Tailor Made Rail for our recent visit to France, Germany, Switzerland and Italy was fantastic. The information pack sent with our Interrail tickets was clear and easy to follow. The hotels that were booked were excellent. Definitely would recommend Tailor Made Rail. Really stress-free travel at its best.

Resposta da Tailor Made Rail
It was our first holiday of this type and with this tour operator. We are both approaching 80 and were, understandably, nervous about what could go wrong. It was a trip to Northern Italy and involved quite a few rail journeys as well as several hotels. We needn’t have worried as the experience was everything we could have hoped for. Beautiful trains and every one on time, lovely hotels which were convenient for the stations and a superb destination. We are considering booking with Tailor Made next year to enjoy another part of the world.

Resposta da Tailor Made Rail
Communication with TMR staff was very good.
Excellent information and documentation all supplied in an easy to follow day-by-day format.
Clear instructions on using the rail pass.
Excellent itinerary and great selection of hotels.
Prompt and efficient service dealing with an unexpected last-minute change of plan.
Would have no hesitation in recommending.

Resposta da Tailor Made Rail
This was our first holiday with Tailor Made Rail and we would not hesitate to use them again. We chose one of their advertised packages, for Andalusia, and then had it customised to meet our requirements. The train bookings all worked very well, with excellent instructions from TMR. We opted for the 1st class upgrade package which I would highly recommend given the time spent on the trains. All the hotels booked for us where great, all in a good location, walkable from the rail stations and close to (but not in the middle of) each city. I would highly recommend Tailor Made Rail.

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Tailor Made Rail
The company kept in very good communication with us throughout our dealings with them. Melissa was especially helpful and dealt effectively with all of the queries and changes that I presented to her.
The company organised taxi transfers for us twice during our trip - the first when there was a rail strike in Italy and the second when our ferry from Malta was delayed and we missed a connection.
I was very happy with the service we experienced with them

Resposta da Tailor Made Rail
The people are just great ,with help and advice, it was my first time and was on my own and all went to plan.

Resposta da Tailor Made Rail
The holiday was so well planned from train travel through to the choice of hotels. The team at Tailor Made Rail were really helpful whenever we had questions. We made friends with the people that were on the same trip and enjoyed many meals and drinks with them. Lovely memories.

Resposta da Tailor Made Rail
Very easy booking process and just about every part of our holiday organised by TMR. We had a couple of questions before leaving for our holiday which were quickly answered and explained. We would use this company again.

Resposta da Tailor Made Rail
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