Tailor Made Rail Avaliações 612

TMR have been efficient and responsive in organising our holiday. The hotels they use are excellent, good quality and perfectly located for rail travel and exploring cities. They managed to respond quickly and adapt our plans when an overnight sleeper service was unfortunately cancelled.

The TMR staff were efficient, helpful and friendly. The initial itinerary came very speedily and adjustments were easy to make. The resulting travel and hotel experiences were excellent overall.

Good hotels, trains generally on time, sleeper from Berlin to Brussels was an interesting experience!

Organisation was excellent. Response to my initial was very quick with a spreadsheet of route, trains and hotel recommendations with me in an email within a few hours.
Hotels were good and trains good. Most connections were within good transfer time.

Tailor Made Rail does what it says on the tin.
After a long time of looking for rail holidays and not finding what I wanted, Tailor Made Rail came up with the itinerary that was exactly what I wanted.

Oh, and the choice of hotels was excellent.

We booked a holiday travelling by train from Whitby to Istanbul. This involved stopovers in 8 cities, booking of interconnecting rail journeys and flight back to the UK. Our trip was booked at very late notice (we contacted TMR approximately 9 days before our intended departure date) but Simon had a proposal for our holiday ready within 3 hours which we thought was outstanding service. Despite the last minute nature of the arrangements everything worked without a flaw and any questions we had were always attended to promptly. The train seat reservations, train timings and hotel bookings were all exactly as contained in our itinerary. We were looking for hotels that were in convenient locations and characterful 3-4 star standard - TMR delivered exactly that in each location. Overall we had a wonderful holiday which in other hands (e.g. our own) could have been extremely stressful - in fact it was very relaxing and we can thoroughly recommend TMR to anyone who wants to "let the train take the strain"

We sent tailor made travel a list of destinations, time we wanted to spend there and that we wanted to travel the Brenner pass and see some lovely scenery. That’s it. TMR sent us a list of hotels at our chosen destinations for us to look at and approve, or not.
We wanted to visit Milan but the Italian transport union called a strike. Paul from TMR promptly got in touch with us with an alternative to Locarno, bypassing Milan. It was a lovely detour by serene Lake Maggiore - just what we need actually. Thank you to Paul for all his help ( and patience!) in organising this tour. Highly recommend Tailor Made Rail.

From start to finish their planning and information were spot on. Communication throughout was clear and comprehensive. All tickets and passes were accepted where required.

Exemplary service from the expert staff at TMR. Clear communications and documentation with tickets and train seat reservations, hotel booking vouchers and punctual private car hire arrangements. Would happily recommend and book again with Tailor Made Rail.

The whole process was professionally organised with good communication. Would highly recommend using them for a rail holiday

We have now had three holidays from Tailor Made and they are always excellent! Everything is so well organised. Tickets, reservations, hotels, all done for you and sent in good time arranged by day so you can't go wrong. We were a bit concerned that the amount of time allowed to catch a connection in Germany was too short (we're a bit old for sprinting) but Paul, who did all our booking and planning for us, changed the train times within an hour or two and we had much more time.
We did have a potential problem this time, (caused by the railways not by Tailor Made) but I phoned Paul, and had good advice about what to do if we had to miss our connection in Paris. In the end, we did just make it!
If you want an independent holiday without the hassle of sorting out timetables and bookings in several countries or trawling through web sites for hotels, we would thoroughly recommend Tailor Made Rail!

Simply the best for train related travel itineraries, customised service and support. Just back from 3rd trip with them and will be using them again for certain. Fantastically helpful at every stage.

TMR chose good and convenient hotels and managed the itinerary very well. They were flexible and made good arrangements in face of an Italian rail strike one day.

Simply doing the planning and booking was a great help. The choice of hotels was good. The one mistake was quickly rectified (although it was a bit tense). Some notes need to be updated and this is in hand.

We had confidence in the arrangements as the itinerary was well prepared and presented. All went smoothly and we knew the company was checking our progress in the background. All hotels were of a good standard.

We went to Spain by train for 24 days in September. The team at Tailor Made Rail devised an itinerary for our trip and made amendments according to our preferences (e.g. not starting too early in the mornings). They also booked excellent hotels in convenient locations. The information arrived in good time and everything was very clearly set out. The trip was great and we would definitely use this company again for future trips.

Whole booking process was excellent. Really clear communication about our itinerary, including speedy responses to a couple of queries I had. When booking, company gave me options when I asked for particular things - again, very quick, friendly and clear communication.
Trip was delightful. We have already recommended the company, and the experience, to friends.

We had a great trip. The planning put in by Tailor Made Rail made it very simple, accomodating our changes with ease such that everything went to plan.

Great train holiday to Sestri Levante, check on the Tailor Made Rail website for ideas, then ask the team, where we would like to go , how long for, and when and they reply very quickly, with ideas and a quote. Once agreed, tickets, timings, hotels and instructions how to reach the hotels follow. Plus they are only a phone call or email away in case of problems. Hotels are always 1st class, along with train journeys.
This was our 5th trip that Tailor Made Rail arranged for us, never failed to be impressed. Thank you.

TMR were helpful from start to finish. Everything was well organised with tickets and hotel bookings arriving 10 days or so in advance of our journey. The hotels were all good. Train connections gave us adequate time to cross Paris and Madrid. We had a relaxing and enjoyable holiday - far more restful than driving down to Seville.