Zak guided us all the way down to Morocco as far as Marrakech. He took care of all transfers, taxi and hotel bookings with calmness, patience and a great sense of humour. We thoroughly enjoyed the who... Ver mais
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Veja o que dizem as avaliações
Staff are very approachable and helpful and respond to your request very quickly. The package was put together easily and efficiently and all the train connections and hotel bookings worked. The paper... Ver mais
Having an itinerary created for ones travel is so so useful, especially if you're travelling through multiple countries as we did. The pack they create for you has all the information laid out day b... Ver mais
The overall service was excellent. Information provided on the trains and hotels was very clear. We enjoyed our trip and will definitely look at taking more holidays via rail.
Detalhes da empresa
Sobre Tailor Made Rail
Escrito pela empresa
About us
Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.
How it Works
Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.
Start Planning Here
Informações de contato
34-36 Gray's Inn Road, WC1X 8HR, London, Reino Unido
- 020 3322 7741
- info@tailormaderail.com
- tailormaderail.com
4,8
Excelente
612 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tailor Made Rail
Tailor Made Rail were attentive to our needs and we were able to quickly come to an agreed itinerary. The Travel Pack was excellent showing what happened on each day of our holiday, with the necessary tickets, seat reservations and hotel vouchers attached. What was particularly useful was the link from each hotel voucher to Google Maps giving directions from the station to the hotel. The standard of each hotel was better than expected and we received a warm welcome at each, The buffet breakfasts provided a good start to each day. The train journeys ran smoothly and, even when one train was an hour late, we were still able to make the connection to the next leg of the journey. We will certainly (already have) recommend TMR to any of our friends/colleagues who show an interest in this type of holiday.
26 de setembro de 2025
Resposta da Tailor Made Rail
Dear Jill,
Thank you very much for taking the time to write. We are really pleased to hear that you enjoyed your holiday and that you were happy with the booking process and service.
We have recently updated our ticket packs and the handy map links so we are delighted to hear that you found them easy to use.
It is lovely to hear that you have recommended us - thank you!
Kind regards
The TMR Team
Tailor Made Rail put together a fantastic holiday for us…
Tailor Made Rail put together a fantastic trip for us, which included First Class train journeys and 4* hotels. We were away for 10 days traveling from UK to Cinque Terre, Italy, then returning via Cannes and Paris, France eventually to the UK.
Everything was wonderful. I would just suggest that you check the train ticket timings, as several were very tight and, it appears, Italian trains are generally late.
30 de setembro de 2025
Resposta da Tailor Made Rail
Hi Karen,
Thank you for leaving a review. We are delighted that you enjoyed your holiday and that you enjoyed the various locations on your trip.
Thank you for your thoughts on the train timings. we are keen to allow comfortable connections in our itineraries so this is very important to mention, thank you.
We hope we might have you travel with us again soon.
Kind regards
The TMR Team
North Wales to Istanbul…
We went from North Wales to Istanbul staying at Stuttgard Vienna Bucharest and down to Istanbul we stayed at wonderful hotels and had some wonderful experiences. The information from Taylor made Rail was so easy to follow The only downside was the overnight trains which were quite basic.but we really enjoyed our holiday thank you
29 de setembro de 2025
Resposta da Tailor Made Rail
Dear Nerys,
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed the holiday and had some wonderful experiences.
You are right, the trains beyond Budapest are a little more basic and it is a bit more of an adventure experience but we are so glad that you enjoyed it.
We hope we might have the chance to arrange another rail adventure with you soon.
Kind regards
The TMR Team
All the hard work is done for you
Great ideas for stop off points en route, easy connections and some lovely hotels.
29 de setembro de 2025
Resposta da Tailor Made Rail
Thank you very much for your review.
We are very happy to hear that you enjoyed the hotels and our suggested stop offs, likewise that the connections worked well.
Thank you for travelling with us and we hope to hear from you again sometime soon.
Kind regards
The TMR Team
We had a very enjoyable time away
We had a very enjoyable time away.
Hotels were good. Trains varied but we didn’t miss a connection. Thank you.
24 de setembro de 2025
Resposta da Tailor Made Rail
Dear Jane,
Thank you for your review. We are glad that you enjoyed the trip and that you didn't have any missed connections.
We hope to have you travel with us again soon.
Kind regards
The TMR Team
Our Tailor Made Tail holiday was excellent
Our Tailor Made Tail holiday was excellent, right from the first enquiry throughout the arranging and booking processes, and finally to an enquiry we had whilst in Istanbul. The hotels were all lovely and the trains as we had hoped - comfortable, mainly on time, and with helpful friendly staff, so that our TMR experience was very good throughout. Thank you.
8 de setembro de 2025
Resposta da Tailor Made Rail
Dear Jeanne,
Thank you very much for your email. We are very happy to hear that you enjoyed your holiday and that you found everything to be comfortable. Likewise that you enjoyed the booking process.
We hope we have the pleasure of another trip with you soon.
Kind regards
The TMR Team
We had a great trip to Tuscany and…
We had a great trip to Tuscany and Geneva which was extremely well organised by Tailor Made Rail
24 de setembro de 2025
Resposta da Tailor Made Rail
Dear Kate,
Thank you for your review. We are so pleased that you enjoyed your holiday and we are very grateful for your detailed comments to us after the trip too.
We hope to have you travel with us again sometime soon.
Kind regards
The TMR Team
Tailor Made Rail listen and resond.
Tailor Made Rail listen to what we want, gently advise when we ask for more than we are capable of doing, deliver a schedule promptly, allow us time to come up with the money we need to pay them, let us know during our trip if trains are cancelled and send us alternative times of trains when our trains are delayed and we miss our connections.
25 de setembro de 2025
Resposta da Tailor Made Rail
Hi Enid,
Thank you so much for your review and for taking the time to write. It was great to have you travel with us again and we are glad that you feel listened to and suitably advised in the planning process. We are pleased that you feel supported when on your trip. This is what we work hard to achieve.
We hope we have the pleasure of another trip with you soon.
Kind regards
The TMR Team
Best for idependent travel
Helpful forward planning of best connecting train routes and times, which means one can be independent whilst feeling secure about arrangements
This is matched by clear maps/guidance as to how best reach hotel on foot from station
26 de setembro de 2025
Resposta da Tailor Made Rail
Hi Martin,
Thank you very much for your review. We are glad you enjoyed the independence and flexibility of our holidays and felt supported. This is great to hear.
We hope to have you travel with us again sometime.
Kind regards
The TMR Team
Well organised and lots of information provided.
The tour was well organised by TMR and everything went to plan, apart from border checks over which they had no control. They provided plenty of detailed information about every stage of the itinerary.
18 de setembro de 2025
Resposta da Tailor Made Rail
Hi Karen,
Thank you very much for your review, we are delighted to hear you enjoyed the holiday. Thank you for your detailed feedback on the border checks which we are looking into.
We hope you might consider us for another rail adventure in future.
Kind regards
The TMR Team
Our Tailor Made European Adventure
We were so happy that we used Tailor Made Rail for our first rail trip into Europe. They organised everything for us, tickets, passes and hotels in the various places we stayed, based on the information we had provided regarding our specific requirements. The staff were friendly and always quick to respond. Should we decide on another train adventure, we know we will return to this company for their assistance.
18 de setembro de 2025
Resposta da Tailor Made Rail
Thank you very much for leaving your review. We really appreciate it.
We are also thrilled that you chose us for your first holiday across Europe and are glad to hear that you enjoyed it.
We look forward to hearing from you again if you do decide on another.
Kind regards
The TMR Team
Tailor made rail were excellent
Tailor made rail were excellent. Their communication was clear and they organised an itinery to our specifications. Information give about each stage of the journey was helpful.
The accommodation booked by TMR was brilliant, some of it within walking distance of train station.
Their communication was travel across Europe was tiring so our extended stay in Istanbul was great,as was the location of our hotel.
22 de setembro de 2025
Resposta da Tailor Made Rail
Hi Sharan,
Thank you for your review. It was great to hear that you found our communication and advice helpful and it was certainly a good idea to have an extended stay in Istanbul.
We hope to have you travel with us again soon.
Kind regards
The TMR Team
The tour was very well organized
The tour was very well organized and delivered as promised.
25 de setembro de 2025
Resposta da Tailor Made Rail
Hi David,
Thank you for your review. We are really happy to hear that everything was well organised and ran smoothly as expected.
We hope you might consider us for another rail adventure in future.
Kind regards
The TMR Team
Holiday to Paris and Strasbourg
All of TailorMadeRail's arrangements were competently made and suited our needs and we have found that they respond to any issues quickly and competently
25 de setembro de 2025
Resposta da Tailor Made Rail
Dear Robert,
We are very glad to hear that you found the arrangements suitable and our service to be responsive. It is great to hear that you enjoyed your holiday too.
We hope to have you travel with us again soon.
Kind regards.
The TMR Team
Planning
All the connections were well planned. Hotels were to the standard that we wanted. Have used the company on several occasions and always had good service.
24 de setembro de 2025
Resposta da Tailor Made Rail
Dear Carol,
It was great to have you travel with us again and we are really happy to hear that you enjoyed this holiday. We are thrilled to hear that you were happy with our service and the suggested hotels.
Kind regards
The TMR Team
Excellent planning and advice
24 de setembro de 2025
Resposta da Tailor Made Rail
Dear Christopher,
Thank you for your review. We are thrilled that you were happy with the planning and advice, this is great to hear.
We hope you might consider us again for another rail holiday at some point.
Kind Regards,
The TMR team
Great service from start to finish
Great service from start to finish. Very well designed 7 day trip with cleverly scheduled interconnecting trains and well chosen hotels.
24 de setembro de 2025
Resposta da Tailor Made Rail
Dear Paul,
Thank you for writing. We are really happy to hear that you enjoyed the service and overall itinerary.
We hope to have you travel with us again soon.
Kind Regards,
The TMR Team
A perfect service
A perfect service - prompt and accurate service; careful preparation and clear explanations of travel arrangements; very good selection of hotels which were convenient and comfortable; brilliant planning of some complex rail connections; all arrangements went accoring to plan. Near perfection (the food in one of the 4 hotesl booked not up to par)
24 de setembro de 2025
Resposta da Tailor Made Rail
Dear Paul,
Thank you very much for writing a review, we really appreciate it.
We are delighted to hear our service described as perfect and are so glad you enjoyed your holiday. It sis great to hear you enjoyed the hotels and that everything ran smoothly.
Kind Regards,
The TMR Team
Fantastic customer service
Fantastic customer service. TMR enabled me to customise my trip to Istanbul and selected a great range of hotels. They ensured I always had my own sleeping compartment on the trains and the instructions provided were clear and easy to follow. Any timetable changes were flagged up immediately. I cannot recommend them highly enough.
22 de setembro de 2025
Resposta da Tailor Made Rail
Dear Anne,
Thank you very much for taking the time to leave a review.
We are delighted to hear that you enjoyed your rail adventure to Istanbul and that you found our instructions easy to follow. We are glad to have helped out with timetable updates too.
We really hope you might consider another rail adventure with us soon.
Kind Regards,
The TMR Team
Andalusia by train
The organisation of the holiday was excellent. The multiple train journeys all happened without any issues. The tickets for the journeys were all accurate meaning that there was no hassle at any of the stations or on the trains. Seat allocations were also excellent.
Hotel accommodation was very good, with mostly city centre locations in comfortable, well equipped establishments.
Our car journey between two centres was very good. The driver was excellent. Careful driving and thoughtful information to improve our stay in Seville.
It was a very enjoyable holiday throughout.
22 de setembro de 2025
Resposta da Tailor Made Rail
Dear Michael,
Thank you for taking the time to write. It was great to have you travel with us again and we are really glad to hear that you enjoyed your exploration of Andalusia.
We are glad that you were happy with the hotels and train journeys too.
We look forward to hopefully hearing from you at another point soon.
Kind regards
The TMR Team
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