Tailor Made Rail Avaliações 612

Overall a very good trip. Obtaining a metro ticket at Gare du Nord was a challenge, mainly due to ticket machines on a go slow. Hotel Bristol in Avignon, was our choice however worth noting the breakfast is poor, location is excellent! Hotel Residence In Narbonne is a real gem.
Would definitely use Tailor Made again. Very helpful and understood our requirements

We had a marvellous holiday. The price was good and the itinerary excellent. Booking was easy and the staff were very helpful when we needed to make alterations to dates. Overall a thoroughly enjoyable experience.

All went extremely smoothly. Problem with first hotel dealt with on site. Melissa arranged alternative transport because of a strike of which we were unaware. Without her involvement the whole journey to Dijon could have been a nightmare - very grateful

Incredible customer service, excellent and extremely informative travel information and a superb itinerary

Efficient and helpful service that made it easy to book our interrail experience.

Our holiday went very smoothly. All train journeys were great, Hotels were well placed for the stations and nice to stay in. All in all we had a very enjoyable journey through the Baltic states.

We have been considering a journey like this for some years. This journey although a little tiring is without doubt the journey of a lifetime. The train journeys to and from Switzerland (Swiss Alps) were amazing with the experience of Avanti (WC), ICE, TGV and Eurostar you are treated to fast and clean transport. First class or Plus is definitely the way to go as they provide service, good air conditioning and reserved seats where you can see well. You need to be reasonably fit to do this journey and you need to have your wits about you if things don’t go to plan. Lifting luggage on and off trains can be tricky too as the trains go up several stairs or there may be an upper level to navigate. I would highly recommend the trip and TMR.

Fantastic trip. Trains all on time. Great hotels situated in perfect locations for the next day's travel.

Thank you again for enabling us to have a fabulous holiday.

TMR is a great company to use, they listen to your requests and put together a holiday to meet your needs. The information is always very organised and clear to use. They have a high standard of hotels and are available via e mail at any point. We have and will highly recommend this company to people who enjoy travelling independently.

The travel staff were thorough and gave good advice for things that might improve our holiday. They were quick to respond as our plans developed. The paperwork was comprehensive and all the arrangements went to plan.

Knowing TMR had done the booking gave us reassurance that everything would work. We knew which platform to make for and then signage helped us find our seats.

The response from the team when we needed answers even when we were already on our journey. They were efficient and receptive to ideas and requests.

Everything was superb, since the beginning of the journey when defining the itinerary, routes, hotels, etc, we received excellent tips and suggestions.
The trip was perfect in terms of trains, hotels, and service provided.
We will continue resting in them for futures journeys

From beginning to end TMR were helpful and efficient. They listened to our requests and booked a great trip with rail journeys travelling through lovely scenery. All hotels booked were four star and very comfortable after a day of sight seeing. When our train was delayed in Italy which meant we would miss our connection, I was able to email them and within half an hour they had rearranged the details so we were able to take another train to make our final connection. I would thoroughly recommend TMR and will definitely use them again.

This is the second time I have booked with Katie at TMR and I would absolutely book a detailed itinerary via TMR again! Just returned from a week with my daughter visiting Paris, Barcelona, Lyon and a spot of lunch in Lille before the trip home. With TMR, it really is a tailored rail holiday so you can request the things that matter most to you- a sun terrace, first class travel or a hotel with a rooftop pool, a location near to certain landmarks, a courtyard room etc. TMR will do their best to accommodate requests! I have recommended TMR to friends and family and will continue to do so!

This was a major adventure holiday with many transitions and changes of accommodation - and we thoroughly enjoyed it. It was typically really well thought out. The only reason for not giving 5 Stars was due to a few issues - but these were resolved very quickly.

We couldn't fault the service we received from quotation for our trip to the end of our holiday. Helpful, knowledgeable staff, and excellent service from everyone we dealt with.

Communication is great and input is always constructive when planning a journey. A very clear itinerary and instructions means you can enjoy the travel knowing the details have been taken care of. There’s a real sense of working together to get the best possible holiday. Highly recommended

The TMR team was there from the booking to the end of our trip, being professional at all times with any questions I had. TMR was there when the trains in france were cancelled and soon got us back on track.

The trip was very well organised. Dealing with the company in arranging the trip was very easy. Staff were very helpful and always responded to any queries very quickly.

All of the hotels were of a high standard.

There were no issues with any of the connections between trains.

Ticket pack was user friendly. The way the tickets were to be used was clearly explained.

Would definitely recommend using this company and we would look to book with them again in the future.