They definitely care about their patients and were always there when I needed them. Very good and careful listeners for mental health related issues. Thank you.
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Veja o que dizem as avaliações
Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.
My sons inhaler ran out and local surgery is a pita to get repeat prescription. Needed it as he was pretty bad but surgery being unhelpful. The Dr on this service was very thorough and friendly and... Ver mais
A empresa respondeu
I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advi... Ver mais
Detalhes da empresa
Escrito pela empresa
tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.
Informações de contato
6th Floor, Amp House, Dingwall Road, CR0 2LX, London, Reino Unido
- 0333 733 4040
- info@tapgp.co.uk
- tapgp.co.uk
4,8
Excelente
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding experience
I’m really pleased with the service I received from TapGP. The doctor was kind, compassionate, and genuinely took the time to listen. I would highly recommend their services to anyone looking for exceptional GP care.
22 de maio de 2025
Avaliação não solicitada
Croydon to Monti Carlo
I have had to rewrite this review three or four times because Mr —— keeps flagging it
Ive noticed all his reviews have a similar theme
I made an appointment with them last week more out of convenience than anything else to try and get the prescription I needed a bit quicker rather than waiting until the end of the week/early next week when I could see a private doctor i have seen on and off for around 10-15 years, who I have found to be very ethical and honest with all his medical opinions
Mr —— said the condition was what he said it was I said it was not what I should have said was I believe it’s what he said and something else and what he said is a secondary condition that’s caused by the first.
I have sent the photos i sent him for three independent assessors one has came back with what I said it was in the first place one of the other,s has said they cannot give a definate diagnosis without a face to face consultation
In any event I’ll get to see the dr I should have waited to see friday or next week,
He has since blocked the account I had to open for the appointment but has offered a refund that I told him I didn’t want
I have sent him some correspondence that’s factual to be added to his notes,he refused to do this stating his notes can’t be altered -I was asking to add not alter anything
Overall not a good experience with TapGP but plenty of other online doctors to choose from
Re:reply:One thing ive learnt from this experience is this, if you’re lucky enough to know a good private doctor try not to lose their number/s if you change your phone or reset it etc
They are literally PRICELESS !
25 de maio de 2025
Avaliação não solicitada
Resposta da tapGP
Dear James,
Thank you for your feedback. We're sorry that your experience with us did not meet your expectations.
Our clinical team follows professional standards and evidence-based guidance when making decisions, and we understand that opinions may differ from time to time. While we appreciate you’ve sought further views, our clinicians must act in accordance with their medical judgment and duty of care.
We’ve already offered you the appropriate channels to raise concerns formally and remain open to resolving matters through that process.
We’re committed to providing safe, ethical care to all our patients and wish you the best with your ongoing treatment.
Kind regards,
The tapGP Team
Straight forward, friendly, compassionate
My experience with this company and doctor has been incredible. such a useful service with an extremely friendly & compassionate doctor who is willing to listen to you which I have often found quite rare. Thanks for all your help!
27 de maio de 2025
Avaliação não solicitada
Resposta da tapGP
Hi there,
Thank you for your kind words, we're so glad to hear your experience was a positive one. It's wonderful to know the doctor made you feel heard and supported — that’s exactly what we aim for.
We're always here whenever you need us.
Best wishes,
The tapGP Team
Great service
It was so easy to book - I got an appointment within an hour for my throat infection.
The doctor was lovely, thorough and compassionate and sent me antibiotics straight away after seeing the images I sent.
23 de maio de 2025
Resposta da tapGP
Hi Rebecca,
Thank you for your lovely feedback, we're so pleased to hear that you were able to book easily and get seen so quickly. It's great to know that our doctor made you feel cared for and acted promptly after reviewing your images.
Wishing you a smooth and speedy recovery.
Best wishes,
The tapGP Team
Excellent service
Excellent service! Very thorough, kind and compassionate. Very efficient too. Highly recommend!
18 de maio de 2025
Resposta da tapGP
Hi Sonia,
Thank you so much for your wonderful review, we're delighted to hear that you found the service thorough, kind and efficient. Your recommendation means a lot to us.
If you ever need us again, we're always here to help.
Best wishes,
The tapGP Team
Resposta da tapGP
Hi Phil,
Thank you for your great feedback, we're so pleased to hear you found the service excellent and first class. We really appreciate your support.
Best wishes,
The tapGP Team
Incredible
Incredible. I'm a dentist, needed a prescription for something as soon as possible, as it was a bank holiday weekend. I couldn't get access to the dental practice I work at for the antiviral medication required. She asked all relevant questions, in relation to the mouth and also general health. Swift, efficient and prescription given immediately. Got an appointment same day. I used to see my doctor privately but this is so much easier, just get on the phone, send pictures and bobs your uncle!
21 de abril de 2025
Avaliação não solicitada
Resposta da tapGP
Hi Zaynab,
Thank you for taking the time to share your experience, we're so glad we could help, especially over the bank holiday weekend. It's great to hear that the process was swift and efficient, and that you found it easier than seeing a doctor privately. We’re pleased everything went smoothly and that you got the care you needed right away.
If you ever need us again, we’re here for you.
Best wishes,
The tapGP Team
Great service
Great service, easy to use App & book appointment.
The Doctor was very knowledgeable and helpful in prescribing the right medication.
19 de abril de 2025
Resposta da tapGP
Hi Jackie,
Thank you for your kind review, we're so pleased to hear you found the app easy to use and the booking process straightforward. It’s great to know our doctor was helpful and able to prescribe the right medication for you.
We’re always here if you need us again.
Best wishes,
The tapGP Team
Such a great service and very…
Such a great service and very compassionate and kind doctors both times I’ve used now
20 de março de 2025
Resposta da tapGP
Hi AC,
Thank you so much for your lovely feedback, we're really happy to hear you've had a great experience with us on more than one occasion. It's wonderful to know our doctors made you feel cared for and supported.
We're always here whenever you need us.
Best wishes,
The tapGP Team
Great service
Great service which allows for time to really discuss issue
Thank you
10 de março de 2025
Avaliação não solicitada
Resposta da tapGP
Hi Jill,
Thank you for your kind words, we're so glad to hear you felt there was time to properly discuss your issue. That’s exactly the kind of care we aim to provide.
Thank you for choosing us.
Best wishes,
The tapGP Team
Can't get appt but here same day and…
Can't get appt but here same day and all dealt with. Brilliant dr
9 de março de 2025
Resposta da tapGP
Hi Mark,
Thanks for your great feedback, we're really glad we could help you out on the same day when other options weren’t available. It's great to hear you had a positive experience with our doctor.
We're here anytime you need us.
Best wishes,
The tapGP Team
It was straightforward to register and…
It was straightforward to register and make an appointment, the GP was very helpful understanding my situation and provided good advice and activities to assist me
25 de fevereiro de 2025
Resposta da tapGP
Hi there,
Thank you for your kind review, we're really pleased to hear that the registration and booking process was straightforward for you. It's great to know our GP was helpful and provided advice tailored to your situation.
We're always here if you need us again.
Best wishes,
The tapGP Team
Resposta da tapGP
Hi Lisa,
Thank you for your lovely feedback, we're so glad to hear the doctor was clear, punctual and made a positive impression. We really appreciate you taking the time to share your experience.
Best wishes,
The tapGP Team
Doctor was professional and clear
Doctor was very clear and direct in his approach. He asked supportive question in a calm comforting way. He passified my concern regarding a bubbling sound when I exchaled.
1 de março de 2025
Resposta da tapGP
Hi Russell,
Thank you for your kind feedback, we're really pleased to hear that the doctor was clear, calm and supportive during your consultation. It's great to know your concerns were addressed in a reassuring way.
We're always here if you need us again.
Best wishes,
The tapGP Team
By far the best GP service our there!
By far the best GP service our there!!
Having been let down by Healthhero, I tried tapGP and was so grateful to my doctor, who listened and was very easy to talk to and great with my son. The doctor sent my son's prescription to my phone, which i picked up without trouble! definitely recommend!
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da tapGP
Hi Annie,
Thank you so much for your wonderful feedback, we're delighted to hear that you had such a positive experience with us. It's great to know the doctor was supportive, easy to talk to and great with your son. We’re really glad the prescription process was smooth and convenient for you.
We truly appreciate the recommendation and are always here if you need us again.
Best wishes,
The tapGP Team
Excellent service!!!
26 de fevereiro de 2025
Resposta da tapGP
Hi John,
Thank you for your kind words, we're so pleased to hear you had an excellent experience with our service. We really appreciate you taking the time to share your feedback.
Best wishes,
The tapGP Team
Resposta da tapGP
Hi there,
Thank you for your great feedback, we're so glad to hear you had an excellent experience and couldn't fault any part of the service. That really means a lot to us.
We're here whenever you need us.
Best wishes,
The tapGP Team
Same day appointment and good clinical advice
I'd recommend trying tapGP if you've got any sort of mental health issue and been failed by the NHS. After a 10 minute consultation I got the meds I'd been trying to get for 5 months from my NHS GP. They may or may not work but at least I'll now get to find out.
21 de fevereiro de 2025
Resposta da tapGP
Hi there,
Thank you for sharing your experience, we're really glad we could offer support and timely care when you needed it. It’s great to hear that you were able to get the help you’d been seeking, and we truly hope the treatment brings you the progress you're looking for.
We're here anytime you need us.
Best wishes,
The tapGP Team
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