They definitely care about their patients and were always there when I needed them. Very good and careful listeners for mental health related issues. Thank you.
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Veja o que dizem as avaliações
Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.
My sons inhaler ran out and local surgery is a pita to get repeat prescription. Needed it as he was pretty bad but surgery being unhelpful. The Dr on this service was very thorough and friendly and... Ver mais
A empresa respondeu
I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advi... Ver mais
Detalhes da empresa
Escrito pela empresa
tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.
Informações de contato
6th Floor, Amp House, Dingwall Road, CR0 2LX, London, Reino Unido
- 0333 733 4040
- info@tapgp.co.uk
- tapgp.co.uk
4,8
Excelente
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful doctor very easy to talk to…
Wonderful doctor very easy to talk to and got the prescription straight away. Would use again 💯
14 de fevereiro de 2024
Resposta da tapGP
Thank you for your kind words! We're pleased to hear that you found our doctor easy to talk to and that you received your prescription promptly.
I got an appointment quickly
I got an appointment quickly. The consultation was thorough. I would highly recommend if like me you faced a 6 week wait to speak to your gp.
12 de fevereiro de 2024
Resposta da tapGP
We're glad we could assist you promptly, especially when you were facing a long wait to speak to your GP. Thank you for your recommendation, and if you ever need our services again, we're here for you.
They listen to what you are saying and…
They listen to what you are saying and the Dr even called me back after his next appointment
9 de fevereiro de 2024
Resposta da tapGP
Thank you for your feedback! We're glad to hear that our doctor provided attentive care and even followed up with you after the appointment. If you ever require our services again, don't hesitate to reach out.
Excellent service
Excellent service. Clinician was thorough, patient and polite.
6 de fevereiro de 2024
Resposta da tapGP
Thank you, Danny, for your feedback! We're pleased to hear that our clinician provided thorough and patient care. If you ever need our assistance again, feel free to reach out.
Wonderful
Wonderful! Appointment only a few hours after request, very pleasant and helpful doctor, prescription issued immediately. Such a pleasant surprise after battling unsuccessfully for some time to get a local GP appointment. Thoroughly recommend.
5 de fevereiro de 2024
Resposta da tapGP
We're delighted to hear that we could provide a pleasant surprise for you, Marion! Thank you for recommending us, and if you ever require our services again, we're here to help.
Fantastic service
Fantastic service, thorough analysis and very caring towards for 17 month old. Highly recommend
5 de fevereiro de 2024
Resposta da tapGP
Thank you, Carly, for your feedback! We're glad to hear that we could provide thorough care for your little one. If you ever need our assistance again, don't hesitate to reach out.
Really good experience very…
Really good experience very understanding and supportive
4 de fevereiro de 2024
Resposta da tapGP
Thank you for your feedback, Natasha! We're glad we could provide understanding and supportive care for you. If you ever need our services again, we're here for you.
The service appears to have a waiting…
The service appears to have a waiting list comparable to my regular GP practice. I tried to book an appointment for tomorrow but all full, same reply if I tried for an appointment any day this week! I was offered one today but inconvenient time for me. I’m deleting the app.
30 de janeiro de 2024
Avaliação não solicitada
Resposta da tapGP
We're sorry to hear about your experience with booking difficulties. We strive to offer flexible and timely appointments and apologise for any inconvenience caused.
Upon reviewing our schedule, we've found multiple appointments available tomorrow between 2pm and 3:30pm. We are committed to providing 24-hour appointment availability. If you're experiencing issues viewing our appointment schedule, please contact info@tapgp.co.uk.
Your feedback is crucial for our improvement. If there's anything else we can assist with, please don't hesitate to reach out to us.
Appointment on time very thorough…
Appointment on time very thorough assessment and advice.
23 de janeiro de 2024
Resposta da tapGP
Thank you for your feedback, Hannah! We're pleased to hear that your appointment was thorough and on time. If you ever require our services again, don't hesitate to reach out.
AVOID AT ALL COSTS PAID 39 POUND FOR A…
AVOID AT ALL COSTS PAID 39 POUND FOR A CALL THEY NEVER CALLED ME EMAILED TO STATE THIS AND JUST GOT FOBBED OFF SAYING THEY DID NO PROOF FROM THEM NOW BEING IGNORED ASK FOR A RESCHEDULE OR REFUND BLANKED
14 de janeiro de 2024
Avaliação não solicitada
Resposta da tapGP
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with our service and the inconvenience it has caused you. Please accept our sincerest apologies.
At tapGP, we strive to deliver the highest standard of service to all our clients, and it's clear that in this instance, we fell short. We understand how frustrating it can be when expectations are not met, especially in matters as important as healthcare.
Regarding the missed call, we want to assure you that this is not the norm for our service. We are currently investigating what may have caused this oversight and are implementing measures to prevent such incidents in the future.
We would be grateful for the opportunity to reschedule your appointment at no additional cost to you. Please contact us directly at info@tapgp.co.uk to arrange this.
Your satisfaction is our top priority, and we hope to have the chance to restore your confidence in our service. Thank you again for your feedback, as it helps us improve and better serve our patients.
Brilliant service
The doctor that saw us was brilliant. Very thorough and attentive with our daughter. Thank you.
15 de janeiro de 2024
Resposta da tapGP
Thank you for your feedback! We're thrilled to hear that our doctor provided brilliant care for your daughter. If you ever need our assistance again, we're just a message away.
Super quick super helpful the NHS is…
Super quick super helpful the NHS is broken. This works..
13 de janeiro de 2024
Resposta da tapGP
We're glad we could provide a quick and helpful solution for you, Mr. Lee! Thank you for your feedback, and if you ever need our services again, we're here to help.
Appointment was on-time and of…
Appointment was on-time and of sufficient duration to allow due consideration of my issue. The practitioner was respectful and recognised my specific situation and tailored the response appropriately.
2 de janeiro de 2024
Resposta da tapGP
Thank you for your feedback, Robert! We're pleased to hear that your appointment was respectful and tailored to your needs. If you ever require our services again, feel free to reach out.
Resposta da tapGP
We're glad you found our system easy to use! Thank you for your feedback, and if you ever need our assistance again, don't hesitate to reach out.
Will use again
Booked promptly for next day. Doctor was kind, helpful and gave me the prescription I needed, collected it that evening with no issues. Will definitely use again- cannot even compare to the slow, long winded process of getting an nhs gp appointment and having to wait a week for an appointment which ends up being weeks away. Thank you very much again
4 de janeiro de 2024
Avaliação não solicitada
Resposta da tapGP
Thank you, Jess, for your feedback! We're delighted to hear that our service provided you with the care and convenience you needed. If you ever require our services again, we're here for you.
Fab service
Fab service, helpful GP and seen quickly. Reasonably priced. Will definitely use again.
4 de janeiro de 2024
Resposta da tapGP
Thank you for your feedback, Sarah! We're pleased to hear that you found our service helpful and reasonably priced. If you ever need our assistance again, feel free to reach out.
Brilliant service
Brilliant service, got a next day appointment at a time that worked for me. The doctor was excellent and very professional.
29 de dezembro de 2023
Avaliação não solicitada
Extremely convenient when one is…
Extremely convenient when one is struggling to get through to their own GP, very fair pricing, immediate appointment offer on same day, very professional GP, service impeccable! I cannot fault it! Thank you
15 de dezembro de 2023
Top class service!!!
With it being a Saturday and my GP surgery closed, I initially rang 111 and was in a queue for 3 hours due to the mad pre xmas rush and knock on effect of Drs strikes.
I had a shingles flare up on my head and desperately needed medication to prevent the rash spreading, and clear up the virus.
My options were limited, and I couldn't face going to A&E for 8+ hours wait to be seen.
I looked up numerous same day doctor options which were all around £150 but no available slots until 4th Jan 2024.
After a bit of research I discovered tapGP. I signed up but was a bit nervous thinking it was a scam when it asked for my passport photo and driving licence.
I was quickly reassured after having a very professional consultation with the doctor. He was very knowledgable and took time to answer all my questions, as well as ask about my medical history and allergies etc.
I was extremely impressed with the instant prescription sent via text which had the option of the medication being posted or collected.
My consultation finished at 8pm, but fortunately I found a late night pharmacy within 20 mins drive away.
The online service cost £39 plus the prescription cost which is a bargain.
I will certainly use tapGP again. I wish I discovered it sooner.
24 de dezembro de 2023
Avaliação não solicitada
Very convenient
Very convenient. Had a consultation the same day and prescription picked up an hour later.
11 de dezembro de 2023
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