Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Ver mais
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Veja o que dizem as avaliações
Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Ver mais
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais
A empresa respondeu
After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de radiadores
- também em
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Serviço de aquecimento
Sobre Trads
Escrito pela empresa
Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.
From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample
Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.
VISIT OUR WEBSITE CONTACT USInformações de contato
Hurlingham Business Park, NG32 3HL, Fulbeck Heath, Grantham, Reino Unido
- 01400 263320
- sales@tradscastironradiators.co.uk
- tradscastironradiators.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very professional..
This was my first purchase from Trads and couldn't have been better, the website was clear and easy to navigate. I received step by step notifications as the radiator went through the different stages of manufacture. The delivery was on the requested day and extremely well packed on a pallet.... I also received a little tub of touch up paint, just in case. This is just the purchasing experience.... the rad is perfect too... lovely quality.
They do warn you on the website...even small rads are very heavy... they are cast iron after all. Many thanks.
DM
Ironbridge Shropshire

Resposta da Trads
Excellent communications
Excellent communications, no question too trivial to answer. Easy web site to use for ordering and very quick delivery service.

Resposta da Trads
The website was easily navigated.
The website was easily navigated.
The delivery dates were accurate.

Resposta da Trads
I've been so impressed with this…
I've been so impressed with this company - ordered my radiators online and the customer service and product quality have been absolutely excellent.

Resposta da Trads
Great service and beautiful radiator
Great service and beautiful radiator. I have since ordered two more of the same style.

Resposta da Trads
A stunning looking radiator
A stunning looking radiator. Good website. Very quick email response to any query. A pleasant member of staff on the phone. No delivery issues.

Resposta da Trads
Excellent customer service from…
Excellent customer service from ordering to delivery. I liked how I was kept updated by email at every stage of the manufacturing and quality assurance process. Arrived 2 weeks after ordering. We are delighted with our radiator. It’s beautiful and works perfectly. Would definitely recommend Trads.

Resposta da Trads
5star customer care !
This company is amazing ! I needed a gasket for a radiator and even though I had not bought my radiator from them and it was not a big purchase they were so helpful. The customer service of this company is second to none. I have been restoring properties for years and I can say I haven’t come across such fine service before ! Thank you

Resposta da Trads
Very Professional from start to finish…
Very helpful customer service as they advised me the correct size radiator to fit my space.
Easy ordering system on website.
I was able to track the progress of my order and again customer service were very helpful when confirming delivery.

Resposta da Trads
Great product and customer service
Great product and customer service. Some difficulty with the delivery because of where I live but they sorted it out with no problems

Resposta da Trads
Excellent reliable service no dramas…
Excellent reliable service no dramas just did what they said

Resposta da Trads
Excellent quality
Excellent quality. Really pleased with the finished product.
We were lucky and had dry days for the kerbside delivery.

Resposta da Trads
Great products and service.
Love the product. And, whenever I have contacted the company, they have always been great.

Resposta da Trads
Fantastic service, lovely product
Before placing my order the company were super-responsive & helpful answering my queries.
Fast despatch, quick receipt, lovely product.
Unfortunately there was an error with my order, these things happen, however, the way it was handled -swiftly, efficiently & going above & beyond to ensure we had the correct items for an urgent deadline - was so impressive & very rarely experienced. They def value their customers!
Would highly recommend this company.

Resposta da Trads

Resposta da Trads
Super helpful advice when I called to…
Super helpful advice when I called to enquire about a new radiator for my hall today, Tom provided excellent customer service and product knowledge.
Great variety of styles, huge range of colour options, and amazing price when considering quality and reassurance of lifetime guarantee. Can’t wait to make my purchase!

Resposta da Trads
Excellent service.
The lady to whom I spoke was very, very helpful, to the extent that she posted me free samples of the grommets. Delivery was a little pricey with no option of Royal Mail which would have made the purchase cost less. But overall I cannot fault the service.

Resposta da Trads
good communication easy ordering…
good communication easy ordering process cant comment on the product its not been delivered yet

Resposta da Trads
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