Trads Avaliações 

236
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Ver mais

Avaliado com 4 de um total de 5 estrelas

Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de radiadores
  2. também em
  3. Fornecedor de Equipamentos e Sistemas de Aquecimento
  4. Serviço de aquecimento

Sobre Trads

Escrito pela empresa

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

VISIT OUR WEBSITE CONTACT US

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(236)

19 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very professional..

This was my first purchase from Trads and couldn't have been better, the website was clear and easy to navigate. I received step by step notifications as the radiator went through the different stages of manufacture. The delivery was on the requested day and extremely well packed on a pallet.... I also received a little tub of touch up paint, just in case. This is just the purchasing experience.... the rad is perfect too... lovely quality.
They do warn you on the website...even small rads are very heavy... they are cast iron after all. Many thanks.
DM
Ironbridge Shropshire

10 de outubro de 2024
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Thank-you for leaving ourselves a review, we really do appreciate your kind comments, and delighted to hear you are delighted with your purchase.

Avaliado com 5 de um total de 5 estrelas

Excellent communications

Excellent communications, no question too trivial to answer. Easy web site to use for ordering and very quick delivery service.

11 de junho de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving ourselves a review. We're delighted to hear that the website was easy to use, and that the team were able to answer all of your questions.

If you need anything else then please let us know.

Avaliado com 5 de um total de 5 estrelas

The website was easily navigated.

The website was easily navigated.

The delivery dates were accurate.

5 de junho de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving a review, we're pleased to hear you found the website easy to navigate and that your order was delivered within the estimated time period.

Avaliado com 5 de um total de 5 estrelas

I've been so impressed with this…

I've been so impressed with this company - ordered my radiators online and the customer service and product quality have been absolutely excellent.

7 de junho de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving such a glowing review, we're always delighted to hear positive feedback about the team, and our products which we take such pride in.

Many thanks

Avaliado com 5 de um total de 5 estrelas

Great service and beautiful radiator

Great service and beautiful radiator. I have since ordered two more of the same style.

21 de maio de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving a review, we're pleased to hear you are happy with your purchase, and are delighted to hear you've ordered further radiators.

Avaliado com 5 de um total de 5 estrelas

A stunning looking radiator

A stunning looking radiator. Good website. Very quick email response to any query. A pleasant member of staff on the phone. No delivery issues.

9 de abril de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving a review, we really do appreciate the feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from…

Excellent customer service from ordering to delivery. I liked how I was kept updated by email at every stage of the manufacturing and quality assurance process. Arrived 2 weeks after ordering. We are delighted with our radiator. It’s beautiful and works perfectly. Would definitely recommend Trads.

28 de março de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving a review of your experience when purchasing cast iron radiators. We're delighted to hear you were delighted with both the product and service.

Avaliado com 5 de um total de 5 estrelas

5star customer care !

This company is amazing ! I needed a gasket for a radiator and even though I had not bought my radiator from them and it was not a big purchase they were so helpful. The customer service of this company is second to none. I have been restoring properties for years and I can say I haven’t come across such fine service before ! Thank you

24 de abril de 2024
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Thank-you for sharing your experience, we're pleased to hear you found this to be a positive experience.

If you need anything else then please let us know.

Avaliado com 5 de um total de 5 estrelas

Very Professional from start to finish…

Very helpful customer service as they advised me the correct size radiator to fit my space.
Easy ordering system on website.
I was able to track the progress of my order and again customer service were very helpful when confirming delivery.

2 de março de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving a review. We're delighted to hear you had a positive experience, and love your new radiator. Please let us know if we can be any any further assistance.

Avaliado com 5 de um total de 5 estrelas

Great product and customer service

Great product and customer service. Some difficulty with the delivery because of where I live but they sorted it out with no problems

15 de fevereiro de 2024
logotipo da Trads

Resposta da Trads

Thank-you for leaving a review, we're delighted to hear that you are happy with both the product and service received. If you need anything else then please let us know.

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Excellent quality. Really pleased with the finished product.
We were lucky and had dry days for the kerbside delivery.

6 de dezembro de 2023
logotipo da Trads

Resposta da Trads

Thank-you for leaving a positive review, we're delighted to hear you are pleased with the product.

Avaliado com 5 de um total de 5 estrelas

Great products and service.

Love the product. And, whenever I have contacted the company, they have always been great.

7 de dezembro de 2023
logotipo da Trads

Resposta da Trads

Hello Peter, thank-you for leaving a review. We're delighted to hear you have found the customer service great, and that you love our products.

Avaliado com 5 de um total de 5 estrelas

Fantastic service, lovely product

Before placing my order the company were super-responsive & helpful answering my queries.
Fast despatch, quick receipt, lovely product.
Unfortunately there was an error with my order, these things happen, however, the way it was handled -swiftly, efficiently & going above & beyond to ensure we had the correct items for an urgent deadline - was so impressive & very rarely experienced. They def value their customers!
Would highly recommend this company.

18 de janeiro de 2024
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Thank-you for leaving ourselves a review. We're delighted to hear that you were impressed with our customer service. Thank-you for the recommendation.

Avaliado com 5 de um total de 5 estrelas

Beautiful radiators

Beautiful radiators, excellent quality, good communication

20 de novembro de 2023
logotipo da Trads

Resposta da Trads

Thank-you Tracey for leaving a review. We're delighted to hear you are pleased with your recent radiator purchase.

Avaliado com 5 de um total de 5 estrelas

Super helpful advice when I called to…

Super helpful advice when I called to enquire about a new radiator for my hall today, Tom provided excellent customer service and product knowledge.
Great variety of styles, huge range of colour options, and amazing price when considering quality and reassurance of lifetime guarantee. Can’t wait to make my purchase!

17 de novembro de 2023
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Thank-you for leaving us a positive review. We're delighted to hear Tom was helpful with his knowledge, and we'll ensure he is aware of your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent service.

The lady to whom I spoke was very, very helpful, to the extent that she posted me free samples of the grommets. Delivery was a little pricey with no option of Royal Mail which would have made the purchase cost less. But overall I cannot fault the service.

24 de outubro de 2023
logotipo da Trads

Resposta da Trads

Thank-you for leaving us a positive review. We're glad to hear you received the samples, and you found our customer service team helpful.

Avaliado com 5 de um total de 5 estrelas

Site was easy to use

29 de setembro de 2023
logotipo da Trads

Resposta da Trads

Thank-you for leaving us a positive review, we’re glad to hear you found our website easy to use.

Regards

Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

good communication easy ordering…

good communication easy ordering process cant comment on the product its not been delivered yet

13 de setembro de 2023
logotipo da Trads

Resposta da Trads

Thank-you for leaving us a review, we’re pleased to hear the process to order was easy and we’re sure you’ll love the product once this has been received.

Regards

Trads Customer Service Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais