Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Ver mais
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Veja o que dizem as avaliações
Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Ver mais
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais
A empresa respondeu
After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de radiadores
- também em
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Serviço de aquecimento
Sobre Trads
Escrito pela empresa
Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.
From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample
Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.
VISIT OUR WEBSITE CONTACT USInformações de contato
Hurlingham Business Park, NG32 3HL, Fulbeck Heath, Grantham, Reino Unido
- 01400 263320
- sales@tradscastironradiators.co.uk
- tradscastironradiators.co.uk
4,6
Excelente
236 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality radiator.
We placed our order of a small radiator on 29/07 and it arrived on 07/09. There were some issues with delivery but Trads have since put this right and apologised. The radiator is good quality and what we wanted.
7 de setembro de 2023
Avaliação não solicitada
Resposta da Trads
Thank-you for leaving us a review. We’re glad that we’ve been able to resolve the issue with the delivery company for you and that the radiator has been delivered on the day requested for you. Please let us know if you need anything further.
Regards
Trads Customer Service Team
Delivered on time as requested.
12 de agosto de 2023
Resposta da Trads
Thank-you for leaving ourselves a review. We’re pleased to hear that the delivery was made on time for your order.
Regards
Trads Customer Service Team
Radiators
Easy to order and great communication, and the product surpassed our expectation.
26 de julho de 2023
Resposta da Trads
Thank-you for leaving ourselves a positive review. We’re delighted to hear you are pleased with the service received and the radiators surpassed your expectations.
Regards
Trads Customer Service Team
Absolutely Exceptional Service
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed throughout the entire process and delivery was very smooth. The radiators themselves are first class quality and we couldn’t be more pleased. We honestly cannot recommend Trads highly enough. Many thanks.
16 de julho de 2023
Resposta da Trads
Thank-you for leaving ourselves a positive review. We’re delighted to hear you are thrilled with both the service and radiators received. If you need anything else then please let us know.
Regards
Trads Customer Service Team
Absolutely fantastic customer service
Absolutely fantastic customer service, Aaron was great with helping us decide & really helpful both before & after purchasing our victorian cast iron radiators.
31 de julho de 2023
Avaliação não solicitada
Resposta da Trads
Thank-you for leaving ourselves a positive review, we will ensure Aaron is recognised for your glowing review. I’m sure you’ll be pleased once the radiators have been delivered too. Please let us know if you need anything else.
Regards
Trads Customer Service Team
Simply the best.
If you are looking for the very best Cast Iron Radiators look no further. Their Rads are amazing and the service is outstanding. Tom and the rest of the team provide a first class service. Honestly; simply the best.
24 de julho de 2023
Avaliação não solicitada
Resposta da Trads
Thank-you Russel for leaving ourselves a positive review. I’m delighted to hear you found both Tom and the team helpful, and that our products are of a high quality. If you need anything further then please let us know.
Regards
Trads Customer Service Team
First class service.
Great quality, delivery and service. Kept up to date throughout manufacture and despatch. Also great help from Katina when I changed my order.
3 de julho de 2023
Resposta da Trads
Thank-you for leaving ourselves a positive review. We’re delighted to hear you found Katina accommodating, and that you were kept up to date with your order progress. Please let us know if you require anything else.
Regards
Trads Customer Service Team
Resposta da Trads
Thank-you for leaving ourselves a positive review, we’re pleased to hear you are happy with your radiator purchase. Please let us know if you need anything further.
Trads Customer Service Team
Great service & great products!
Great service, great product and delivered on time. I would highly recommend Trads
17 de junho de 2023
Resposta da Trads
Thank-you for leaving ourselves a positive review, we’re delighted to hear you found both the service and our products exceeded your expectation. Please let us know if you need anything else.
Regards
Trads Customer Service Team
Resposta da Trads
Thank-you for leaving ourselves a positive review, we pride ourselves on our excellent customer service and products, we’re delighted to hear you feel the same. Please let us know if you require anything else.
Trads Customer Service Team
Web side was good and easy to use
Web side was good and easy to use.
The communication was first class.
Delivery promt, in fact earlier than expected.
Plumber is coming tomorrow to fit after calling in today to do a site visit, he said he is really looking forward to installing it.
So far extremely satisfied.
8 de junho de 2023
Resposta da Trads
Thank-you for taking the time to leave ourselves a review. We’re delighted to hear that we have exceeded your expectations in both the customer service received and the lead-time for manufacturing. Please let us know if you need anything else.
Regards
Trads Customer Service Team
Trads cast iron radiators
I had done a lot of looking at different cast iron radiator suppliers, together with measuring and checking, prior to purchasing from Trads. The Trads online tools for custom building the radiators was excellent and actually invaluable. I don’t think I could have got to this point without it. The efficiency and excellence of customer service has been first class from start to finish. Yesterday when the radiators were delivered, the driver was really careful and professional throughout. The first radiator is in today and looks fantastic. The heating engineers are really impressed with them and the quality of the valves, etc. I was nervous about how this all would work out but it couldn’t have gone better or more smoothly. Thank you very much.
20 de junho de 2023
Avaliação não solicitada
Resposta da Trads
Good morning Neil,
Thank-you for leaving ourselves a review, we’re always delighted to hear that a customer is pleased with their purchase. We will ensure your positive feedback is passed on to our customer service team. If you need anything else then please do let us know.
Regards
Trads Customer Service Team
Very good communication on the phone
Very good communication on the phone. Excellent customer service and helpful advice. Fast and prompt response. Very satisfying service definitely will use them again as a plumber.
9 de maio de 2023
Resposta da Trads
Hello Malick,
Thank-you for taking the time to leave ourselves a positive review. I’m pleased to hear you received excellent customer service, we pride ourselves on this and I’m glad to hear you feel the same. We look forward to receiving your next order.
Trads Customer Service Team
Resposta da Trads
Thank-you for taking the time to leave ourselves a positive review, we’re pleased to hear you are happy with your purchase.
Trads Customer Service Team
Trads feels like the friend who is there to make sure you get exactly what you want.
Everyone I spoke to was delightful. Queries on colours and finishes were answered with the most personal helpful prompt responses I have ever met from any company. They really are lovely to deal with. The updates on production have been constructive and I cannot await arrival of my radiators! Very happy that dealing with this company has been such a positive part of restoring the room I am working on. Thank you Trads!
11 de abril de 2023
Resposta da Trads
Thank-you for taking the time to leave ourselves a review, we really do appreciate you spending the time to leave such a positive review. I’m delighted to hear that the customer service team gave helpful prompt response. Once the room has been finished, we would look to see images of these if you would like to share them with ourselves.
Regards
Trads Customer Service Team
Resposta da Trads
Thank-you for your review, we’re pleased to hear you are pleased with both our customer service and products purchased.
Regards
Trads Customer Service Team
Resposta da Trads
Thank-you for leaving ourselves a review. We’re pleased to hear that you are happy with the product and delivery timescale. If you need anything else then please let us know.
Regards
Trads Customer Service Team
Excellent customer service &…
Excellent customer service & communication. Would not hesitate to use again and recommend very highly. Thank you so much for our beautiful radiator.
25 de agosto de 2022
Resposta da Trads
Thank-you for your kind words Karen, it’s always nice to hear that customers are happy with both our customer service and radiators. Please let us know if you need anything else.
Trads Customer Service Team
Brilliant rads just what we wanted and…
Brilliant rads just what we wanted and arrived in a reasonable time despite 6 inches of snow.
8 de março de 2023
Resposta da Trads
Thank-you for your review I’m glad to hear this arrived on time even with the weather! We’re pleased that the radiators are exactly what you were after.
Regards
Trads Customer Service Team
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