Trads Avaliações 

236
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Ver mais

Avaliado com 4 de um total de 5 estrelas

Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de radiadores
  2. também em
  3. Fornecedor de Equipamentos e Sistemas de Aquecimento
  4. Serviço de aquecimento

Sobre Trads

Escrito pela empresa

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

VISIT OUR WEBSITE CONTACT US

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(236)

19 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service throughout

Easy to follow online ordering process- even for an amateur.
Excellent help, advice and assistance given over the telephone- patient, polite and even sympathetic.
Excellent follow up communication relating to order progress.
Excellent delivery process - telephone call to advise order completion and agree delivery.
Oh and the radiator looks good too.

20 de outubro de 2022
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Resposta da Trads

Hello Richard

Thank you for leaving a review.

We are pleased to hear you are happy with your radiator and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

5***** Cast iron radiators

Positive experience. Easy to contact. Small problems solved easily and without fuss. Great communication.
Delighted with the Cast iron Victorian x 5 radiators and the Liberty 2 polished and lacquered radiator (and accessories) which is truly amazing. Well worth the wait, Stunning addition to the home.
Definitely first stop for future radiators. Thank you for all your help. Always wanted these in my home and 5* is very much deserved.

8 de novembro de 2022
Avaliação não solicitada
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Resposta da Trads

Hello francesca

Thank you for leaving a review.

We are pleased to hear you are happy with your radiators and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

We were informed every step of the way…

We were informed every step of the way before the Rediator was delivered.
Excellent Service and will order again from Trads

1 de novembro de 2022
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Resposta da Trads

Hello Rob

Thank you for leaving a review.

We are pleased to hear you are happy with our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Product is beautiful

Product is beautiful. Arrived well packaged and In good condition

1 de setembro de 2022
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Resposta da Trads

Hello Tracey

Thank you for leaving a review.

We are pleased to hear you are happy with your product.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with

Excellent company to deal with, very happy with radiator and brilliant communication regarding delivery

13 de setembro de 2022
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Resposta da Trads

Hello J McMurray

Thank you for leaving a review.

We are pleased to hear you are happy with your radiator and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Service above & beyond

I had a problem with my cast iron radiator and couldn't find anywhere that could help me find the right sized part needed.
Tom from Trads spent a long time on the phone with me identifying what was required and has gone out of his way to supply what I needed for a small value item.
A big thanks to Trads from me! Thank you Tom & team

4 de outubro de 2022
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Hello Paul

Thank you very much for leaving your review.

We are pleased to hear you are happy with our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Exactly what is says on the tin and exceptional service

Having decided to purchase a Victorian column radiator we asked if we could visit the company to see the products and their construction, to be assured of their quality. This was easy to arrange and the visit was really informative, interesting, and helpful to decide exactly what product to purchase. Once ordered the team at Trads (via email) keep you informed of every step of the process of manufacture, which occurred exactly to the schedule that they indicate. The quality of the radiator is excellent and 'exactly as described on the tin'. The only minor issue was a delay in delivery by one day but this was entirely due to the courier and outside of the control of Trads. I would unreservedly recommend this company to anyone how wants to purchase a column radiator.

23 de setembro de 2022
Avaliação não solicitada
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Resposta da Trads

Hello Kevin

Thank you for leaving your review.

We are pleased to hear you are happy with your radiator and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

AMAZING (I'd be proud to work here)

Fantastic service from start to finish. Regular updates and helpful link. Absolutely fantastic, would highly recommend, radiators are perfect, packaged well & will definitely buy again.

12 de setembro de 2022
Avaliação não solicitada
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Resposta da Trads

Hello Lisa

Thank you for leaving your review.

We are pleased to hear you are happy with your radiators and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Superb customers service from Trads.

Although the radiator valve was faulty you replaced it the following day (next day delivery). Only one phone call and a couple of photos. Can't ask for better service

13 de agosto de 2022
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Resposta da Trads

Hello Lindsay,

Thank you for your review.

We are pleased to hear you are happy with our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

A very happy punter!

Great radiators supported by a very helpful and prompt service. The company went ‘the extra mile’ for me to ensure my experience of them was a good one. Will definitely use them again. Well done!

12 de agosto de 2022
Avaliação não solicitada
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Resposta da Trads

Hello Mark,

Thank you for your review.

We are pleased to hear you are happy with your radiators and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Outstanding quality product

Outstanding quality product. Beautiful and classically designed. ‘Heavy’

12 de agosto de 2022
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Hello Mr P,

Thank you for your review.

We are pleased to hear you are happy with your products.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great quality

Great quality, great communication through the process and responsive customer service when we had a little unexpected issue at the end

23 de julho de 2022
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Resposta da Trads

Hello AL,

Thank you for your review.

We are pleased to hear you are happy with your order and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

I’m delighted with my new radiator…

I’m delighted with my new radiator (only downside is the fact that the plumber took a year to fit it so we didn’t have it working last winter - lucky it was a mild one!). It looks amazing in our new office and it was painted to match the walls. The colour I’d chosen wasn’t on their list but they were more than willing to accommodate my request. It was the only company I could find that could supply a long, low traditional column radiator so I was thrilled! Delivery was as described and once we’d lugged it upstairs everything was fine. Their ordering process was great, with very pleasant staff and when I had a problem with my radiator fitting tool refund going to an old account they did everything in their power to sort it out, and it was finally sorted. Would really recommend this company!

22 de julho de 2022
Avaliação não solicitada
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Resposta da Trads

Hello Caroline,

Thank you for your review.

We are pleased to hear you are happy with your radiator.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Very helpful company

Very helpful company, great products, no delays.

28 de junho de 2022
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Resposta da Trads

Hello Rosa,

Thank you for your review.

We are pleased to hear you are happy with our products and service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Best radiators around.

Payed a visit to Trads today. Showroom fantastic. Found the perfect radiator. Expertly made,reasonably priced and a lifetime guarantee. Very pleased . Even shown around the factory. Highly recommend.

24 de maio de 2022
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Hello Jayne,

Thank you for your review.

We are pleased to hear you are happy with your radiator.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great company

Ordered 5 radiators for my flat. There was quite a delay, through no fault of the business. They kept me updated fully. Radiators are gorgeous, great quality and well made. I’ve had an issue with one of the radiator valves, which has a split. Contacted the company and they responded immediately with a new valve being sent.
Would highly recommend this company for quality of products and excellent customer device

12 de maio de 2022
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Hello Ruth

Thank you for your review.

We are pleased to hear you are happy with your radiators.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Fantastic radiators. Great service

Ordered radiators for my entire house. Choice was great, ordering was straightforward and delivery swift. Radiators are gorgeous. Fantastic quality. Would highly recommend this company for all aspects from range of radiators to customer service.

28 de março de 2022
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Hi Ruth

Thank you for leaving a review.

We are pleased to hear you are happy with your radiators and our customer service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Another matching radiator

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tradscastironradiators.co.uk. We emailed to check our colour and style as we were unsure. The staff responded quickly with our original order and even sent a colour sample so we were absolutely sure. We then ordered and after a few weeks took delivery of the matching radiator which has since been installed. Great service and a great product. Thanks.

17 de março de 2022
logotipo da Trads

Resposta da Trads

Hi Rob

Thank you for your review.

We are pleased to hear you are happy with your radiator and our service.

Regards


Trads Customer Service Team

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