Trads Avaliações 

236
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Ver mais

Avaliado com 4 de um total de 5 estrelas

Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de radiadores
  2. também em
  3. Fornecedor de Equipamentos e Sistemas de Aquecimento
  4. Serviço de aquecimento

Sobre Trads

Escrito pela empresa

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

VISIT OUR WEBSITE CONTACT US

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(236)

19 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

No complaints at all.

Very efficient service. Everything delivered as ordered and on time. The installed radiators fit exactly into the look and feel I wanted to achieve and they work very well. No complaints at all.

2 de janeiro de 2022
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Resposta da Trads

Hi Richard

Thank you for your review.

We are pleased to hear you are happy with your radiators and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great service and product

29 de dezembro de 2021
logotipo da Trads

Resposta da Trads

Thank you for leaving a review.

We are pleased to hear you are happy with your product and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Really great product which was better…

Really great product which was better than I thought it would be - will use again

15 de dezembro de 2021
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Resposta da Trads

Hi Wayne

Thank you for your review.

We are pleased to hear you are happy with your product.

Regards


Trads Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Replacement radiators an asset

The three cast iron radiators are a big improvement visually over the ones they replaced and are much admired. If we had done more research before ordering, we would have paid more attention to the heat output rather than the dimension between the existing flow and return copper pipes. Let this be a warning to future purchasers as we have had to turn up the boiler temperature in the current cold weather - using more gas. In fact our plumber was so good at bending pipes neatly we could have selected an extra column on each rad.
However, that was our mistake and the radiators themselves are excellent quality and just what we wanted. The sole reason for the score being 4 not 5 is the delayed delivery period of six weeks rather than the five weeks maximum we were promised.

10 de dezembro de 2021
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Resposta da Trads

Hi Mr Wheelhouse

Thank you for leaving a review.

Please accept our apologies for the slight delay in the delivery of your order.

We are pleased to hear you are happy with your radiators.

If you require any further assistance please do not hesitate to contact us.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great quality item

Great quality item. Just as described and works well.

8 de dezembro de 2021
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Resposta da Trads

Thank you for your review.

We are pleased to hear you are happy with your item.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Radiator not fitted yet

Radiator not fitted yet. But arrived on time with no issues.

26 de novembro de 2021
logotipo da Trads

Resposta da Trads

Hi Annette,

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

**HIGHLY RECOMMEND**

We looked high and low to find the perfect cast iron radiators that were beautiful in finish and reasonably priced. Trads cast iron radiators were the answer to our problems. They have an excellent range of products and stocked exactly what we were looking for. Prior to placing the orders (we've purchased three beautiful styles so far in a range of colours), we contacted Trads to seek advice. They went above and beyond on each occasion, sending samples and talking us through sizing, fitting, and finishes. And, all this through lockdown too! The best part was that the price is the MOST competitive on the market and comparable to some of the reclaimed radiators we've seen without the added cost of collection, repair and repaint.

To top it off, the communication from Trads was fantastic and the delivery was prompt. We couldn't be more delighted with our stunning radiators and will be returning soon to place an order for our dining room.

5 de novembro de 2021
Avaliação não solicitada
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Resposta da Trads

Hi Farzana

Thank you for your great review.

We are pleased to hear you are happy with your cast iron radiators and our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, Sales, and Support teams. Item is supplied pressure tested and I have not experienced leaks with a Trads radiator (unlike some of their competitors). Paint finish excellent, Delivery was earlier than quoted.

19 de outubro de 2021
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Resposta da Trads

Hi Richard,

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with our radiators and service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

GOOD COMPANY

GOOD COMPANY, NOTHINGS A PROBLEM

10 de outubro de 2021
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Resposta da Trads

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with our service.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

A fabulous range of iron radiators with…

A fabulous range of iron radiators with a huge selection of colour options. When we visited the showroom both Catina and Ashley could not have been more helpful.

2 de setembro de 2021
Avaliação não solicitada
logotipo da Trads

Resposta da Trads

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with our service and products.

Regards


Trads Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Disaster

in June I ordered a cap for radiators by paying with PayPal, then I integrated the payment with the required postage. After several weeks I asked for information and was told that it would arrive at an address which, however, did not correspond to the one indicated in my request. To date the piece has not arrived and I was forced to open a dispute with PayPal .... in short, a disaster .... I hope for a miracle of the last hour

28 de agosto de 2021
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Resposta da Trads

Thank you for taking the time to leave feedback and we apologise the item has not arrived yet. We use a third part delivery company and we do have proof of postage. That said, we appreciate it can be frustrating waiting for your item to arrive. If you want to contact us directly on 01400 263 303 and we can help resolve your issue. Sorry for any inconvenience caused.

Kind regards

The Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

STUNNING product & service :)))) Sadly…

STUNNING product & service :)))) Sadly the same can not be said for the delivery company. The driver was awful :( Hopefully this will be sorted as the product is second to none! A*****

27 de agosto de 2021
logotipo da Trads

Resposta da Trads

Hi Susan,

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with our service and products.

We will feedback your comments to our courier and we apologise for any inconvenience caused.

Regards


Trads Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Hot Stuff ..

As we where redecorating our stairs landing and hallway, we wanted a feature radiator rather than the standard white single panel rad in the hallway,
looking around the web at what was available, and the prices, I have to say Trads came out on top, not only with the range and styles of radiators they have, but also all the accessories available, and their customer service,

The radiator i had ordered was rather large, and on their web site it states that the radiators are shipped in two parts, which in my case would still be to large to handle, a few emails to their customer service dept, and i was assured my radiator would be delivered in Three parts,
On the day of delivery, the driver dropped it right by my front door, along with the box of accessories i had ordered,

Really good quality radiator that will take pride of place in our newly decorated hallway,
Its nice to do business with a very professional company,
Highly recommended,

2 de agosto de 2021
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Had an absolute nightmare with the r rad we originally ordered from. 4 months and no rad or refund. Contacted this company and I had a similar rad delivered FOC within a week and an awful lot cheaper that the original.
We’re in the process of replacing all our rads with cast iron ones and Trads will get all of my business.
Thanks again for a fantastic service.

8 de julho de 2021
logotipo da Trads

Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Excellent product

6 de julho de 2021
logotipo da Trads

Resposta da Trads

Thank you for your great review.

We’d like to feature photos of your installed product on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

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