Trads Avaliações 

236
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products, a really good website and wonderful customer service from start to finish. The team has fielded a lot of questions from us and provided great support. We were kept very well informed d... Ver mais

Avaliado com 4 de um total de 5 estrelas

Staff were very helpful in providing advice and samples as we had lots of questions before we bought. Cannot comment on the radiator yet as we are awaiting the fitter. The main gripe is delivery. If... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de radiadores
  2. também em
  3. Fornecedor de Equipamentos e Sistemas de Aquecimento
  4. Serviço de aquecimento

Sobre Trads

Escrito pela empresa

Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.

From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample

Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.

VISIT OUR WEBSITE CONTACT US

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(236)

19 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service, very helpful and efficient. We absolutely love our radiator, amazing quality! Would highly recommend this company and would definitely use again.

31 de maio de 2021
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Resposta da Trads

Thank you for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Really stylish radiators

Really stylish radiators. Arrived as promised. They have transformed the room.

21 de maio de 2021
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Resposta da Trads

Thank you for your great review.

We’d like to feature photos of your installed radiators on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Great quality excellent prompt service.

Great quality excellent prompt service. Would definitely recommend.

4 de maio de 2021
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Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed product on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Fantastic cast iron radiator

Extremely pleased with the cast iron radiator, and a pleasure to deal with this company, excellent communication regarding order and delivery. Highly recommended.

30 de abril de 2021
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Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Solid product and great customer…

Solid product and great customer service - cant go wrong here!

13 de abril de 2021
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Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Exactly as they look on website very…

Exactly as they look on website very traditional good quality and they look lovely only criticism is having to pay for delivery!

9 de abril de 2021
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Resposta da Trads

Thank you very much for your review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Trads

Resposta da Trads

Thank you very much for your feedback.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Very good from start to finish.

Very good from start to finish.
Thank you, everyone admires it.

4 de abril de 2021
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Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Really helpful

I'm so grateful to these guys. I had an emergency and needed a rad assembly tool asap. It arrived the next day. Amazing customer service.

24 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Radiator

Great product delivery bit late but overall very satisfied

20 de março de 2021
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Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Lovely company

Lovely company. My radiator is simply divine. Excellent customer service too. x

10 de março de 2021
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Resposta da Trads

Thank you for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Very high quality radiators

Very high quality radiators, they look fantastic and are priced competitively, I would without hesitation recommend these radiators,Also very good customer service.

21 de fevereiro de 2021
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Resposta da Trads

Thank you very much for your great review.

We’d like to feature photos of your installed radiators on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Dragonfly cast iron radiators

Ordered 4 Dragonfly cast iron radiators, custom sizes so had to wait several weeks but was aware of that. Radiators arrived and as warned, it was an outside delivery, we had to get the radiators to their final locations, make sure you have help, these can't be moved by one person, I had my sons help me, both adults and I needed the help. when fully built the largest radiator weighs about 40 stone. We had a couple of small issues during the assembly stage but trads were more than helpful and sent us some small spares FOC. This companies customer service is 5*, I couldn't be any happier with them or the product. All are now working, keeping us warm during this cold winter and look amazing.

13 de fevereiro de 2021
Avaliação não solicitada
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Resposta da Trads

Thank you for a great review.

We’d like to feature photos of your installed radiators on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

Fabulous customer service

Fabulous customer service, personalised advice and prompt delivery. I required 2 large radiators for my newly decorated Drawing Room to be delivered & installed in time for Christmas. Unfortunately the selected, made-to-measure radiators lead time was mid-January. Customer Service promptly solved this problem by directing me to the ready made cast iron radiators in the Clearance Section, helping me select the correct size & fittings. My only gripe is that bleed valves were not included necessitating a last minute trip to B&Q. Nevertheless, we could not be happier or warmer with our magnificent Sleeping Swan radiators and the friendly, efficient staff at this company.

8 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

First class product and customer service

I am so pleased with my Dragonfly radiator, it looks fabulous in my dining room. It is a really superb, the casting on it is beautiful. The staff at Trad cast iron radiators where really helpful. It was a pleasure to do business with them. I would highly recommend this company, they where friendly and efficient. Thank you

3 de fevereiro de 2021
Avaliação não solicitada
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Resposta da Trads

Thank you for your great review.

We’d like to feature photos of your installed radiator on the Trads website gallery page & social media. Please send your photos to sales@tradscastironradiators.co.uk.

Thanks again.

The Trads Team

Avaliado com 5 de um total de 5 estrelas

I cannot recommend this company highly…

I cannot recommend this company highly enough, ordering something like this is always a bit of a risk especially when you can’t look at them, added to that the complications for a rookie of trying to make sure that you’ve got the right add-on equipment, worked out the BTU’s etc and it could potentially have been a minefield. I put a telephone call through and was called back within the hour, and the help I got was exemplary, nothing was too much trouble everything was explained in detail, advice and ideas were shared, I had to call back and amend the order and again the customer service was 2nd to none. But most importantly the radiators are absolutely stunning, even more beautiful than I had imagined, I would recommend them in a heartbeat.

1 de fevereiro de 2021
Avaliado com 4 de um total de 5 estrelas

My new radiator does look beautiful

My new radiator does look beautiful. This would have been a 5 star review but for a couple of minor niggles.
I ordered the radiator before the date for pre Christmas delivery but it wasn't delivered until 5th Jan.
The casting of the connect threads is so loose that I had to fit and remove the radiator 4 times to stop a slight weap from the radiator tails. I ended up with 25 turns of ptfe tape before it stopped weaping.
There was no pot of touch up paint delivered even though I had a bag with a "touch up paint" label on it and the paint is mentioned in the guarantee paperwork.
These are very minor niggles and even with these I will be ordering from Trads again as the product is simply stunning.

31 de janeiro de 2021
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Resposta da Trads

Thank you for your review. We are delighted to hear you are happy with your radiator. We will use your feedback to help improve our overall service.

Kind Regards



Trads Continuous Improvement Team

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