Flight Network Avaliações 

I received a notification that a future flight, months in advance, had its departure changed by several hours. The airline offered two options: I could change the departure date for free or receive a full refund. Since I had purchased the flight through Flight Network, I had to contact them to request the refund.

During two separate calls, I was informed that the request had already been submitted and that I should see the refund in three business days. However, weeks later every time I checked the status of the ticket, it still appeared as active, and no refund had been issued.
After four attempts, each time spending a significant amount of time on the call explaining and re-explaining the same issue, I had to contact the credit card company to resolve the matter. This experience left me with a negative impression of Flight Network, and I will not be using them again. When things don’t go as planned, they seem to lead you astray. Their customer service is truly terrible.

Il.peggio del.peggio! Piattaforma da non utilizzare assolutamente. Da un anno aspetto un rimborso per annullamento voli causa medica. Inviato mille volte i certificati medici e ora il telefono è disattivo. Pessimi

Ook ik zou geholpen worden met een check in. Ik heb daarvoor betaald maar het gebeurde niet.

Zij boden mij een service aan; om de check-in uit voeren, voor mij.
Echter dit hebben zij niet gedaan waardoor ik op de luchthaven stond zonder boardingkaarten welke ik uiteindelijk (duur) zelf heb moeten laten maken.
De helpdesk ontkend deze dienst aan te bieden. Via de mail krijg ik ook geen gelijk.
Onbetrouwbare organisatie dus.

Absolute terrible business to deal with! Do not book with them at all. They appear to look like "direct" sites but DO NOT use them. One simple change costs $570 for nothing.

I booked my flight with british airways through them. I canceled flight and british airways confirmed the refund has been processed and flight network needs to release it for me as they refunded yo them but they refuse to do so saying theres no refund. They are playing back and forth with me. Please avoid at all costs booking with them

I would not even give them 1 star but have to to write a review. I booked with them in good faith, the airline had to cancel teh flight due to bad weather. Thats when the problems started. Flightnetwork told me I had to contact the airline, as the booking was not 'open' to them, so I did and they opened it but warned me that third parties sometimes 'lie' and that they needed to contact them, as I was not their customer. I went back to Flight network and told them same. They said they could now see the booking but were still unable to refund it and I needed to provide 'proof' the flight was cancelled, which I did not have and the airline had never updated their website. So going round in a loop after a further angry call to Flight network in which I considered rebooking my return flight so as not to lose everything fearing I would not get refunded or then be told since I didn't cancel my return flight (this happened to me before same airline), I wouldn't receive anything. I wanted to change, but was nervous in case it happened again and I just gave them more money. I was right to do so. I then found in my SPAM folder a cancellation email from the airline sent on the day of the flight (only after I'd travelled to the airport, it was sent 1 hour before the flight and the arrival airport had actually been shut all day but no updates, they even let me check in a few hours before. So both were at fault, Logan Air is not the best either, but is sadly one of the few available options for flying to Isle of Man. This is my second experience with them too, last time I booked Logan Air through BA (who I can completely trust as a customer and card holder for >20 years), and at least they BA gave a partial refund for the cancelled flight, without needing any proof. Whilst Logan Air aren't the best they never lied to me, even if their website is a bit rubbish and they did not update in time, if I had booked direct with them this would have been sorted out and I would have received my refund. Flight network are complete scammers, and I will never never use them again. Now I found proof of my cancelled flight, imagine my surprise when I tried to log this online to be told there was no record of my refund request. Surprise surprise!

Via Flight Network een (duur) KLM flexticket gekocht om mijn reisdata te kunnen wijzigen. Toen dat aan de orde was bleek de optie 'wijzigen' op de site 'helaas niet te werken'. Ook de genoemde telefoonnummers voor de klantenservice bleken geen van alle in gebruik. Dus loop ik klem. Voel me opgelicht

Staggeringly incompetent, do not use. You have been warned.

terrible customer service

Booking 1083-096-434. My flight was cancelled on 14/12/25. On 22/12/25 flight network states ‘your refund application has been approved by BA & we have received a refund for your booking.’ (Indeed BA refunded the amount on 18/12/25.) I have not received anything yet & it is impossible to contact the company.

Biggest scam ever!!! AVOID THIS COMPANY! 2 minutes after booking the tickets I realized that there was a mistake in the tickets and I contacted them directly and they told me that a service fee will be charged which I was okay with and after that they started bringing up random fees and by the time we were arguing the prices went up even more. I paid 600 euro for the tickets and if I want to cancel my tickets they want a fee of 220 euro and an extra fee of 403 euro as canceling fee.. I contacted the flight company and they told me that it’s the websites fault and they have to fix it and the website (flightnetwork) tells me that I have to contact the flight company. Like what do you want me to do at this point?

SCAM COMPANY
Please read the reviews and never use this company. I booked a flight for 5 people with them and had to cancel but was informed that the airline informed them it’s not refundable which included the taxes, seats and baggage. I called the airline, Jet Blue who said this is not true and that there was a 100USD pp cancellation fee (as I expected) and that’s all. They refunded me directly but still uk flight networks insist the airline have told them nothing can be done!
I’m sure they want to pocket the refund themselves!
Try and complain and you get nowhere, just avoid

Ik wilde bij Transavia boeken en kwam ineens ongemerkt op de site van Flight Network terecht. Eerst na de betaling kwam ik daarachter. Ook dat het ticket veel duurder was dan bij Transavia.
Op de chaotische website staat alles in het Engels en als je belt ben je no 50 in de wachtrij.
Gezien alle recensies die ik over hen lees ben ik er zeker van dat er iets niet klopt bij dit Netwerk!!

Booking number 1106-881-142. I have told them I will report them to the FCA as thay stole £220 of my money. Total scam.

*URGENTE* al comprar mi viaje, cometí un grave error y compré del 9 al 13 de enero, y era 9 de febrero al 13 de FEBRERO, misma fecha y horario.
el mismo 25 de diciembre, contacto a *flight network* y no he tenido solución hasta el momento, y han pasado 7 días, me indican que la aerolínea no ha dado respuesta. y el Chatbod de la aerolinea dice que no pueden ayudarme, ya que lo debo ver con la agencia, pero su respuesta es de 48 horas.
todos muy amables, pero solo me dicen que debo esperar,
1107-098-386

agradeceré su ayuda para solucionarlo a la brevedad, ya que esto implica combinaciones de vuelos, y reservas de hotel ya pagadas.

⭐ 1-Star Review — FlightNetwork

FlightNetwork caused serious disruption through misinformation, poor communication, and ongoing refund delays.

Around three days before departure, I was informed that my flight itinerary had been cancelled. This information later turned out to be incorrect, leading to repeated back-and-forth between FlightNetwork and the airline with no clear or consistent answer provided to me as the customer.

There was no offer to rebook, change, or switch flights, despite the cancellation notice coming days before departure. Instead, I was left having to constantly chase FlightNetwork for updates — either by email or via their web chat, which frequently does not work properly in the app.

To this day, there has been no clear confirmation of:
• who is holding my money
• who is responsible for issuing the refund
• when (or if) the refund will be processed

FlightNetwork repeatedly deflects responsibility while providing vague or contradictory information. The lack of ownership, transparency, and urgency is unacceptable for a travel booking company handling international flights and significant sums of money.

This situation could have been resolved quickly with clear communication and basic customer support. Instead, it has resulted in unnecessary stress, uncertainty, and financial impact.

I would strongly advise against booking through FlightNetwork. If something goes wrong, be prepared to do all the chasing yourself — and still get no straight answers.

Flight Netwwork bought the top spot on a Google search for Icelandair.

I booked what they said was a non-refundable but changeable ticket.

Then when I went to change the ticket, they did not respond. The voice response unit could hear my choices. There was no "chat". I tried reply to their text and email, and they said I had to call. But I was on another plane, and could not call.

Then when I got through to Icelandair, after an hour of CSR back-and-forth, there was a $700 charge to change the ticket

Misleading website. While navigating the site, it appears to be the official airline website, which is very deceptive. Once I realised it was not, I requested an immediate refund. I was then redirected to a call centre in India, where the agents were unhelpful and unwilling to provide a full refund. They retained £35 as so called fees, which I believe is unfair. I feel misled and would like a full refund without any deductions. Please be cautious with this website, as it is misleading and a waste of time dealing with ineffective support

Prices are way more expensive than booking direct with actual airline. How the get you to book is they pay to appear at the top of your search, often appearing above the actual airline you are looking to book with. Totally scamming the customer into believing they are booking direct with the airline.
I requested a refund, was told it would only cost me €40, they lied!!! It cost €111. Whatever you do, do not use Flightnetwork to book any flights.