Flight Network Avaliações 

We bought two return tickets for my wife and my daughter for Cascavel in Brazil, departing from Lyon.
Cascavel is a very small town, connections are not daily.
On our return, FlightN sent us boarding passes for connections from São Paulo - Madrid - Lyon.
For the first flight from Cascavel to São Paulo, they asked us to present ourselves at the company counter.
Have you guessed the problem? they could not send us the boarding passes for the first flight since the airline was not operating that day.
Everyone makes a mistake, how did FlightN handle their mistake?
By refusing to organize a new flight and abandoning my wife and my daughter in the depths of Brazil. No compensation for lost flights and connections.
I had to buy a new ticket, almost as expensive as the initial return trip (€2,500).

THIS COMPANY IS A SCAM!! I would give no stars if it were possible. I accidentally booked flight tickets through this company instead of directly through SAS and it caused no end of stress. Spent hours on the phone to both flight network and SAS trying to rectify a name (passenger had recently added a surname to their passport), it was the most stressful couple of weeks. Not to mention that they charge a lot to add luggage and after checking the SAS website, it would've been £100 cheaper to have booked directly with them.

I am absolutely shocked that this kind of company is allowed to operate, they're a total scam.

Worst customer service I have ever experienced. This is the first bad review I have ever taken the effort to write but my experience has been so bad that I feel obligated to warn others.
I booked two long haul flights with FlightNetwork in February 2023. There were a number of issues with the tickets, one of which is that they had a technical glitch on their end which caused one of the two passenger’s flights to be unconfirmed. I have been chasing them for over a month to reissue the ticket. I have called >20times, spent countless hours on the phone and been told time after time that I would receive a call back or an update within 24-48hours and then heard nothing. I have been told countless times that my case has been escalated to an ‘urgent priority’ but that seemingly means nothing. They will give me no information on whether the matter has been progressed, I just get told to sit and wait for an email. This evening alone (05/07/23) I have been on the phone with them for almost 1.5hours trying to get in touch with the Supervisor who is seemingly avoiding speaking to me. I am flying in less than a month and this is causing me no end of stress. I just want an update. Absolutely appalling treatment, I will not be booking through them again. I will be contacting the Office of Fair Trading and the Consumer Protection Association to make formal complaints.

this company should not exist, they cancelled my baggage fare without reason explained & I have to pay at the airport, then they sent an e-mail which I still keep as evidence saying they will refund me in 2 weeks that was back Feb 2023 & now its 2 June 2023 I have not received any refund. Airline companies should not allow this kind of company.

Useless. Foreign call center that has no idea how to book flights. Wish I had researched the company before paying. Never 9again

The only way to contact them for support is by phone and they could never understand what I was saying. After speaking to 4 people and wasting about two hours on the phone, my complaint (airline downgraded me, all I wanted was to be rebooked on a flight with the class I'd paid for - very simple) was escalated but they didn't contact until the morning of my flight (obviously a deliberate ploy so I'd just take the flight anyway), from an email address that could not be replied to, with a reply saying I hadn't been downgraded, which I had... Absolutely useless.

If I could give no stars I would. Booked a flight with them realised I had made an error contacted them to change it. Checked booking no outward flight booked. Multiple calls later they had not confirmed my change and had in fact cancelled the original flight. So no outward flight repeatedly asked for a supervisor no joy. Had to book my own flight asking for a refund but as yet nothing. Will keep chasing please do not use this company.

What to get ripped off and stabbed in the back? Come and spend your hard earned money here.

Avoid! This company (as per their official communications) operates Go To Gate which is also terribly slated.

Recap:
Dec 2021 -- booked my complex, complete itinerary cost approx £1.5k
May 2022 -- one of the 6 flights (3 each way) was cancelled
June 2022 -- successive contact form submissions yield no response until it does. Customer Services cancelled the entire itinerary, 3 weeks from departure, with ZERO authorisation to do this.
July 2022 -- itinerary is now £3.5k which I'm forced to book as the trip is to attend my sister's destination wedding.
Aug 2022 -- finally receive a part-refund after multiple chasing. Part-refund because these people still took their £30 cancellation fee!

Awful experience with FlightNetwork. Don't fall into their trap. Emirates processed my refund and people in FlightNetwork are not processing it. They don't even respond to queries. Such an awful experience. Not trusting them again.