Vetsure Pet Insurance Avaliações 

1.268
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Animais
  2. Companhia de seguros

Escrito pela empresa

Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!

Escrito pela empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.268)

340 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I found Vetsure very helpful

I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I recommend you give Vetsure a call !

29 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Linda,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Annie's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

You was very helpful and give me all…

You was very helpful and give me all the information I needed to know and I was very happy with your time

21 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Carol,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Stanley and Milo's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Communication was great

Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.
Obviously I haven't had to use the insurance yet as I have just taken it out so cannot comment on their service regarding that, but hopefully it would be as smooth as everything else has been.

28 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Faye,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that the team were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Raine's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Just purchased so can't comment on…

Just purchased so can't comment on everything but information was given clearly and all my questions answered.

20 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Audrey,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bonnie and Jasper's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Very pleasant staff and a good price

Very pleasant staff and a good price

20 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi John,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Dexter's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Lovely lady she explained everything

Lovely lady she explained everything

22 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Yvonne,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bella's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Spoke to a lovely representative,Ali.

Spoke to a lovely representative,Ali.
Very informative, friendly. Knew her stuff and obviously loved animals herself which made the experience easier for me

17 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Alison,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Buttons' journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Vanessa at vetsure top lady 🐾

The lady i spoke to about my pet insurance was very friendly and helpful. Easy to talk too, calling my dog by name just felt bit more personal. Which i thought was nice. She answered all of my questions i had and helped with parts i was unsure about too. She was called Vanessa

24 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Gemma,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Arlo's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Great service

Efficient, informative and effective pricing.

24 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Sarah,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Tiffany, Toffee and Timmy's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Amazing!

The best pet insurance co! They answer their phones quickly, incredibly friendly and helpful. Everything is just so easy so what more could you want.

23 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Nicky,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Minty's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Always highly recommend VetSure

I spoke to Vanessa, she was amazing and dealt with my queries swiftly and politely.

23 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Samantha,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of CeCe's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Vanessa was so helpful and cheery ,made…

Vanessa was so helpful and cheery ,made arranging my plan a nice easy experience ,

Thank you Vanessa

23 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Sue,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Ronnie's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Ally made me feel valued and listened…

Ally made me feel valued and listened carefully. It was much appreciated and ai can't rate her highly enough.

22 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Jane,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Reginald's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

The whole process was very easy

The whole process was very easy, 1 phone call insurance and health plan sorted. Lovely helpful staff.

22 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Michelle,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Pepper's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful

Friendly and helpful. Everything explained well

22 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Mark,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Teddy's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

No problem with this insurance

No problem with this insurance. They work with my vets so it's very easy to use. I have used it twice for very small claims. But I didn't know if I was going to need more appointments. I'm glad I didn't but it would have been covered.

16 de março de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Hayley,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Storm's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

I have just taken out pet insurance…

I have just taken out pet insurance with your company, and spoke to joanna who I found very efficient and very helpful thanks joanna for putting my mind at rest with this, thanks again vetsure.

21 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Richard,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Zuma's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 4 de um total de 5 estrelas

Good customer service

Good customer service , rectified the situation promptly.

20 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Wyndham,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Abigail was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Dewi's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

Friendly Support Staff and easy to…

Friendly Support Staff and easy to negotiate their site

20 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Stephen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Loki's journey.
Kind regards,
Lee and The Vetsure Team

Avaliado com 5 de um total de 5 estrelas

From the start the website was easy to…

From the start the website was easy to navigate and provided all the information I required.
Joanne called me to discuss the quotation and she was extremely helpful, was interested to hear about my cat, she was professional and, importantly, was not "pushy". The whole process was explained in detail, she was a delight to deal with.

17 de julho de 2026
logotipo da Vetsure Pet Insurance

Resposta da Vetsure Pet Insurance

Hi Sheila,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Stanley's journey.
Kind regards,
Lee and The Vetsure Team

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