I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Ver mais
A empresa respondeu
Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Ver mais
A empresa respondeu
Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Escrito pela empresa
Informações de contato
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Reino Unido
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful in a difficult situation
Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy.
I was treated with kindness and empathy by the lady spoke with on the phone. She helped me organize the pet insurance and was very helpful going over things several times with me to make sure I understood. I also like the fact that they deal with the vet directly.
6 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Dawn,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you with your insurance policy for your new puppy. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Stella's journey.
Kind regards,
Lee and The Vetsure Team
Reasonable and honest
Reasonable and honest. Tried to help me reduce my plan without compromising
15 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Michael,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bruce's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Donna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Cookie's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Tracie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Easy to understand
Easy to understand. It was quick and the agent was clear, knowledgeble and polite.
22 de junho de 2026
Resposta da Vetsure Pet Insurance
Hi Erick,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Sophia and Loki's journey.
Kind regards,
Lee and The Vetsure Team
Vetsure A professional and reliable insurance company
Vetsure were very good to deal with and liased with the vet. The insurance claim was dealt with swiftly and I would recommend them for pet insurance and peace of mind for your animals welfare.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vetsure Pet Insurance
Hi Rowena,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
More than happy with my experience of…
More than happy with my experience of vetsure. They paid out in a timely manner but even better they deal directly with my vets so in future i don't need to anything. The staff are also lovely and very knowledgeable
12 de junho de 2026
Avaliação não solicitada
Resposta da Vetsure Pet Insurance
Hi Sarah,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Leila,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Sadie's journey.
Kind regards,
Lee and The Vetsure Team
Excellent customer service when…
Excellent customer service when considering purchasing pet insurance. The call was promptly picked up and Monica was professional with a friendly approach. Monica had a very good knowledge of Vetsure’s products and answered all my questions which resulted in purchasing pet insurance.
6 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Judith,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Betty Boothroyd & Tigger GT's journey.
Kind regards,
Lee and The Vetsure Team
Good price and very friendly service…
Good price and very friendly service from customer services when I had to make an amendment
6 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Alan,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa & Kenzie were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Scruff's journey.
Kind regards,
Lee and The Vetsure Team
Took pet insurance out for my dog
Took pet insurance out for my dog. Lovely man explained everything
6 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Jayne,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Lucy's journey.
Kind regards,
Lee and The Vetsure Team
Great care and attention
Felt really well looked after by Vanessa and was very grateful for the human touch.
3 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Pip,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Pinky's journey.
Kind regards,
Lee and The Vetsure Team
Ally was brilliant 😊
Ally was brilliant 😊
She went through all the insurance options clearly and answered any questions I had thoroughly and made sure I had the right policy tailored to my dogs needs.
3 de julho de 2026
Resposta da Vetsure Pet Insurance
Hi Angus,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Mr Morris's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Nathan,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Willow and Loki's journey.
Kind regards,
Lee and The Vetsure Team
Friendly and helpful staff.
30 de junho de 2026
Resposta da Vetsure Pet Insurance
Hi Sailesh,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Kenzie was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Duke and Roscoe's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Julie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Cooper's journey.
Kind regards,
Kind regards,
Lee and The Vetsure Team
Very polite and explained everything to…
Very polite and explained everything to me so it made sense. I'm autistic and there was allot of patience while I understood the information. Ty
22 de junho de 2026
Resposta da Vetsure Pet Insurance
Hi Sarah,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Hope's journey.
Kind regards,
Lee and The Vetsure Team
Very helpfull
22 de junho de 2026
Resposta da Vetsure Pet Insurance
Hi Emma-Louise,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Tommy's journey.
Kind regards,
Lee and The Vetsure Team
Pet insurance a must…
Staff were courteous did what I requested regards securing pet insurance.
22 de junho de 2026
Resposta da Vetsure Pet Insurance
Hi Penelope,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Abigail and Tommy where able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Luna's journey.
Kind regards,
Lee and The Vetsure Team
Polite and helpful
22 de junho de 2026
Resposta da Vetsure Pet Insurance
Hi Daniel,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Ziggy's journey.
Kind regards,
Lee and The Vetsure Team
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