I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Ver mais
A empresa respondeu
Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Ver mais
A empresa respondeu
Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Escrito pela empresa
Informações de contato
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Reino Unido
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New customer
New customer , member of staff who dealt with the policy for Mable , was polite and informative.
11 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Susan,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Tommy was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us. We’re so pleased to be part of Mabel’s journey.
Kind regards,
Lee and The Vetsure Team
The lady who answered the call was very…
The lady who answered the call was very helpful and clear regarding costs etc
11 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Kathryn,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie was able to help you set up your policy. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Mitzi's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Graham,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us. We’re so pleased to be part of Luna, Betty, Hally and Kesha’s journey.
Kind regards,
Lee and The Vetsure Team
Easy & straightforward 👍
11 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Sheena,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Very helpfull
2 de março de 2026
Resposta da Vetsure Pet Insurance
Hi Beverley,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had such a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Thanks again for choosing us.
Kind regards,
Lee and The Vetsure Team
Pleasant interaction on phone by me…
Pleasant interaction on phone by me explaining my pets requirements which were fully met. Thank you.
7 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Andy,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Mollie's journey.
Kind regards,
Lee and The Vetsure Team
Really helpful polite and cheaper than…
Really helpful polite and cheaper than other company’s
14 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Donna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Louis and Bella's journey.
Kind regards,
Lee and The Vetsure Team
Joanne responded by phone to an online…
Joanne responded by phone to an online investigation I had made. Her attitude was a mixture of friendly and professional. She was well aware of her legal obligations but was also able to communicate in a more informal manner. I posed many questions and made many comments but she was determined to get to the important point- a decision. Well done Joanne.
13 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi David,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Buzz's journey.
Kind regards,
Lee and The Vetsure Team
Super helpful
Super helpful, very efficient and able to answer my questions and get me sorted!
13 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Kenzie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Zero and Echo's journey.
Kind regards,
Lee and The Vetsure Team
Really helpful on the phone and helped…
Really helpful on the phone and helped me find and inform me of the right policy for me with out being pushy or trying to sell
5 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Robert,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Kenzie was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Milo's journey.
Kind regards,
Lee and The Vetsure Team
Staff very nice to talk to very…
Staff very nice to talk to very professional and were very kind when I lost my previous cat Tilly
11 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Paul,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and we are truly sorry to hear about the loss of your cat Tilly.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Nice company to deal with.
A very straightforward phone call to both insure my pet, and also take out the health plan (VIP).
Everything I was promised ie paper as opposed to email was not a problem.
Harriet was very professional, yet friendly and seemed genuinely interested in my new puppy - I think she picked up on my excitement!
They even asked if they could put my puppy on their socials after seeing pictures of her....of course I said yes.
Nice company to deal with and look fwd to being with them for a long time.
11 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Rosemarie,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Harriet was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Cerys’s journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Louise,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Meiko’s journey.
Kind regards,
Lee and The Vetsure Team
Lovey friendly helpful staff
Lovey friendly helpful staff. Explained everything thoroughly. Very polite and pleasant over the phone.
11 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Jane,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie and Kenzie were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Rosie and Toby's journey.
Kind regards,
Lee and The Vetsure Team
Vetsure Pet Insurance - first claim
very easy and efficient service - I didn't even have to get involved - my vet did the claim and it was paid within 2 days I believe.
20 de abril de 2026
Avaliação não solicitada
Resposta da Vetsure Pet Insurance
Hi Jane,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had such a positive experience with Vetsure and that the team have been able to help you with your recent claim.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Thanks again for choosing us.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Steven,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Eva was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Chester's journey.
Kind regards,
Lee and The Vetsure Team
easy to set up.
easy to set up.. prompt response to questions. personal touch. would recommend
6 de maio de 2026
Avaliação não solicitada
Resposta da Vetsure Pet Insurance
Hi Sue,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Hassle free
Easy to get a quote, covers things a lot of insurance companies won't for the same kind of price
28 de abril de 2026
Resposta da Vetsure Pet Insurance
Hi Tracy,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Great first time for me and puppy
Great first time for me and puppy, ew to all this but was told everything I need to know
28 de abril de 2026
Resposta da Vetsure Pet Insurance
Hi Mary,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
The lady was very friendly and very…
The lady was very friendly and very informative, she was very experienced and helped me to understand everything.
5 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Denise,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Phoebe and Albert’s journey.
Kind regards,
Lee and The Vetsure Team
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