I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Ver mais
A empresa respondeu
Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Ver mais
A empresa respondeu
Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Escrito pela empresa
Informações de contato
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Reino Unido
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy website
Easy website, I called to ask a few questions and they were so helpful
26 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Sophie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Ziggy Pollard's journey.
Kind regards,
Lee and The Vetsure Team
Easy to deal with.
26 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Richard,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Rocket's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Jeremy,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Simba and Luna's journey.
Kind regards,
Lee and The Vetsure Team
Agent was great
19 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Jackie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Luna and Camille's journey.
Kind regards,
Lee and The Vetsure Team
Kind and helpful
Kind and helpful, explained everything clearly and made it a smooth process to set up.
Highly recommend.
29 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Lisa,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Brian's journey.
Kind regards,
Lee and The Vetsure Team
Lovely people to deal with
Lovely people to deal with. Polite and explained everything easily
28 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Shane,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Rex's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Kerry,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Corrie's journey.
Kind regards,
Lee and The Vetsure Team
Joanne assisted me with my pet policy…
Joanne assisted me with my pet policy renewal and took the time to talk me through all the options to ensure that we got the best balance between cost and cover. A great ambassador for VetSure.
28 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Marcus,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bodie's journey.
Kind regards,
Lee and The Vetsure Team
Great product with loads of the options…
Great product with loads of the options like that it comes through vets - makes life easier.
27 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Anna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie and Joanne Where able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Poppy, Shadow, Bosco and Diego's journey.
Kind regards,
Lee and The Vetsure Team
Perfect professional and very helpful
Perfect professional and very helpful. Special thank you to Monica who took time to run through all the. Options for my little one and make sure I got the right policy. 😊
27 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Donna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of George and Morgana's journey.
Kind regards,
Lee and The Vetsure Team
The young lady on the phone
The young lady on the phone, she was lovely very informative and very knowledgeable.
26 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Alison,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Phyllis and Olive's journey.
Kind regards,
Lee and The Vetsure Team
Resposta da Vetsure Pet Insurance
Hi Stephen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Kenzie was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Lilly's journey.
Kind regards,
Lee and The Vetsure Team
Reasonably priced and easy to get a…
Reasonably priced and easy to get a quoteand sign up. Recommended by my local vet so that's good enough for me.
26 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Annette,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Chaos and Bane's journey.
Kind regards,
Lee and The Vetsure Team
Great customer service
Great customer service. Personal touches by staff, listened to my needs, answered my queries and made me a really good offer for multi pet insurance.
15 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Dawn,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne and Jake where able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Ace, Luna and Raya's journey.
Kind regards,
Lee and The Vetsure Team
Easy to sort out think i may have…
Easy to sort out think i may have missed out on 5 weeks free looking at an e mail i received but i'd already sorted it!
26 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Karen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Your call handler made this experience…
Your call handler made this experience great. She was warm, friendly, extremely knowledgeable about the Health Plan product and made the experience very personal - rare in today’s busy market. Explanations were crystal clear, questions answered and she was also a good listener. Happy to provide me with an insurance quote on request and again able to answer questions about the product and be honest about the scope of the plan. I did not feel pushed or rushed. I felt supported, valued and guided.
19 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Debbie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
I use Vetsure for all my cats
I use Vetsure for all my cats, and the service has always been amazing. The staff are understanding, polite and freindly and claims are dealt with swiftly.
18 de março de 2026
Avaliação não solicitada
Resposta da Vetsure Pet Insurance
Hi Jade,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
So professional and helpful
Spoke to Vanessa multiple times bless her we arranged a call but due to a series of events I wasn't able to take her call on a couple of occasions 2e finally managed to have the call and she was outstanding professional and wonderfully helpful and kind would 100 percent recommend to anyone thank you Vanessa!!
20 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Helen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Husker's journey.
Kind regards,
Lee and The Vetsure Team
Rang to enquire about a quote…
Rang to enquire about a quote ...absolutley thorough service ...Great customer service ...so helpful nothing too much trouble ...explained things and took the time to go over any thing I didn't understand ...absolutley would recommend vetsure pet insurance ....spoke to ally ...absolutley brilliant !! ...thankyou!!
20 de maio de 2026
Resposta da Vetsure Pet Insurance
Hi Amanda,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Teddy's journey.
Kind regards,
Lee and The Vetsure Team
I would not recommend taking insurance…
I would not recommend taking insurance with this company. Firstly I paid £36 a month for two cats and was told it would include being sent monthly flea and worm treatments that never happened. I contacted them twice directly and twice via my vets who tried to sort it but said there was a computer error.it was never sorted. Now I have cancelled they say they need 30 days notice!
18 de maio de 2026
Avaliação não solicitada
Resposta da Vetsure Pet Insurance
Hi Liz,
We’re very sorry to hear about your experience with your vet’s pet health plan, administered by Vetsure.
Thank you for taking the time to share your feedback. We really appreciate you bringing this to our attention and if you ever wish to discuss your experience further our team is available on 0800 050 2022.
Kind Regards,
Juan and The Vetsure Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.