Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais
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Veja o que dizem as avaliações
Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the... Ver mais
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Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais
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Vico homes are the best housing association,they look after their tenants, if you treat them with respect they respect you. I haven't had any problems with any repairs, they are quick to arrive, very... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Informações de contato
Merefield House, Whistler Drive , WF10 5HX , Castleford , Reino Unido
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,3
Excelente
238 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The man that came to check my hot water…
The man that came to check my hot water tank is, a really nice man, he came last year and is always really polite and friendly, we always have a natter , he explains things well and is very thorough, he represents you well .
24 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
We're so happy to hear that you're pleased with how we've dealt with things. Thank you for your kind words, Christine Dover.
Very polite and knowledgeable
Very polite and knowledgeable
24 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Frank Shaw
A great customer service
A great customer service, professional and helpful adviser, my request actioned promptly.
Thank you
20 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Jade B. We're so happy to hear that you're pleased with how we've dealt with things.
Excellent experience …
Heather's customer skills were excellent sympathetic and understanding
20 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Dennis Norton. We're so happy to hear that you're pleased with how we've dealt with things.
Nothing was too much trouble for them
Nothing was too much trouble for them. Call handler was polite and helpful. Plumber arrived fairly quick and sorted the issue out. Very polite and friendly. Thanks Team Vico!
19 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Gary Jackson. We're so happy to hear that you're pleased with how we've dealt with things.
Back of the queue again
I have had a Band A for 2 years, not had one offer! Yet, each property I apply for has the requirements of my Band A. Bypassed continuously, applicants that have had their Band A for a matter of Weeks or months being housed before me, on one case the guy had his band A the day before the advert for a property closed and he got the property. Choice Based Lettings is a total sham. The system being used by VICO Homes and formally WDH, is simply if your face fits or you know someone then you will get your choice of property, if not, you get bypassed
17 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your feedback Simon Richards.
To talk us further about the issues you raised please contact us on 0344 9020202.
Not a pleasant experience so far…
Not a pleasant experience so far unfortunately, been trying to reach out several times via calling and emailing through their contact section on their website with no replies for weeks.
15 de outubro de 2025
Avaliação não solicitada
The young lady was was very polite and…
The young lady was was very polite and understanding,and put me at ease that some one would come and help me
15 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Hilary Loveday. We're so happy to hear that you're pleased with how we've dealt with things.
Very friendly to talk too and resolved…
Very friendly to talk too and resolved my issue straight away. Excellent customer service.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Jo Ellis. We're so happy to hear that you're pleased with how we've dealt with things.
Problem dealt with …
They listened and they were quick to respond to my phone call. The work was done efficiently and with care.
10 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Charles Dutton. We're so happy to hear that you're pleased with how we've dealt with things.
I am very disappointed with your…
I am very disappointed with your company. I won't write any more because I'm speechless about the way you treat tenants.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Hi Aneta
We're really sorry that you're unhappy with how your experience with Vico Homes has gone. We'd like to hear more about your issues and see if we can offer any further support or guidance. Please call us on 0345 8 507 507.
i spoke to one vico homes customer…
i spoke to one of vico homes customer service team kerry she gave me great service about my application and smoothly got it don for me , thank you kerry
8 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Karzan . We're so happy to hear that you're pleased with how we've dealt with things.
Vico homes gave me adequate notice to…
Vico homes gave me adequate notice to let me know they were coming to service the boiler
7 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Mr Wright. We're so happy to hear that you're pleased with how we've dealt with things.
Every time I have called Vico Homes…
Every time I have called Vico Homes they have always listened to me and resolved any problem. Thank You
6 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Linda Duerden . We're so happy to hear that you're pleased with how we've dealt with things for you,
10/10 Ben came today and fixed my…
10/10 Ben came today and fixed my cooker as it was tripping the electrics. Great lad very well mannered and can sleep tonight now. Thank you Ben!
6 de outubro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Karen Hirst. We're so happy to hear that you're pleased with how we've dealt with things.
Resposta da Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things.
Very polite
Very polite, helpful and knowledgeable. Very quick to response. I'm very grateful for your service. Thank you.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Ngunoue Dexter. We're so happy to hear that you're pleased with how we've dealt with things.
They dealt with my query very…
They dealt with my query very efficiently did a great job
26 de setembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Tony Richardson. We're so happy to hear that you're pleased with how we've dealt with things.
I would like to apologise for my…
I would like to apologise for my previous comment I was at hospital when your workmen came they have done a excellent job on the footpath and hand rail once again thanks
26 de setembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Paul Oneil. We're so happy to hear that you're pleased with how we've dealt with things.
Wellbeing Team can be trusted!
Wellbeing Team can be trusted!
Josie positively impacted my life and lifted my self-esteem. Everyone is welcomed, to receive the best support needed !!!
24 de setembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
We're so happy to hear that you're pleased with how we've supported you . Thank you for your kind words, Eva Lebedeva.
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