Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais
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Veja o que dizem as avaliações
Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais
A empresa respondeu
Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the... Ver mais
A empresa respondeu
Vico homes are the best housing association,they look after their tenants, if you treat them with respect they respect you. I haven't had any problems with any repairs, they are quick to arrive, very... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Informações de contato
Merefield House, Whistler Drive , WF10 5HX , Castleford , Reino Unido
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,3
Excelente
237 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick response to the repair.
Quick response to the repair.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Karen Lilley . We're so happy to hear that you're pleased with how we've dealt with things.
WDH/Vico Homes was a caring landlord. Not now.
Bye not taken away there carelink service after I went full blown into getting a key safe fitted.
7 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
We’re sorry for the disappointment caused by the closure of our Care Link service. Changes to funding and a wider review meant we had to make this tough decision. We’re supporting all affected customers with information on how to find another provider on our website - www.vicocarelink.co.uk
Good work
The service was 100%the plumber and electrician were polite and pleasant i felt bad calling at 2am in the morning but they done good job much appreciated Vico homes for your quick response
Kind regards
K.Dean
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Kathleen Dean. We're so happy to hear that you're pleased with how we've dealt with things for you,
Resposta da Vico Homes
Thanks for your great feedback, Paul Pickersgill
Trades person very polite and helpfull.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Ted.
I have always had helpful people who i…
I have always had helpful people who i have spoken with they all do an excellent job thank you
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Anne Graham
Kept me informed what the problem was…
Kept me informed what the problem was and what he was replacing in the boiler. Very pleased .
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Gail Kenworthy and we're happy that you're pleased with how we've dealt with the Gas repair in your home
Ben was very polite
Ben was very polite, went out of his way to sort other little things we had issues with.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Ewan. We're so happy to hear that you're pleased with how we've dealt with things for you.
Pipe blockage
Very prompt to attend my query, also both contractors were very polite and knowledgeable.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Angela Cooper. We're so happy to hear that you're pleased with how we've dealt with things for you.
Resposta da Vico Homes
Thanks for your great feedback, Alan Eastwood
Own up to their fualts
Own up to their fualts
Help a little more
Understand the problems arising
28 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Hi Amy Devonport
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
5 star , very polite work men
Come after a hour of calling , fixed the plumbing issue, cleaned all mess that was made, very polite very helpful, very respectful x
27 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Elisa Corr. We're so happy to hear that you're pleased with how we've dealt with things for you.
Electrical test
Electrician Ben Bradley came out this morning from vico homes 5 year check fantastic service very well mannered lad job was done without any fuss very clean and tidy thankyou very much.
27 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Kevin Halliday. We're so happy to hear that you're pleased with how we've dealt with things for you.
Very nice well mannered trades man…
Very nice well mannered trades man worked quick and finished the job well 👍
27 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Angie Proverbs. We're so happy to hear that you're pleased with how we've dealt with things for you.
Work men can only do what they are told to do
Was a nice young chap that came, I reported it because there was no compression and needed adjusting, he as made the handle tighter, and glued the door were it cracked,
When the painter came out, they said a new door was needed,and they had been told to fill cracks in and paint over them. The cracks are still there
26 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Hi Alan Goodridge
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Cheerful and confident profesional…
Cheerful and confident profesional attitude
26 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback ralph gascoigne.
Vico Homes Home Repair
Neil was a very skilled, professional tradesperson, an absolute asset to Vico Homes.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Christopher Paul Reynolds
We're happy that you're pleased with how we've dealt with repairs in your home
Very happy with finish and quality
Very happy with finish and quality
19 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, jackie harrap
Still waiting for repairs
Still waiting for same repairs round about a year now, reported same problem with new company from wdh and still the same ignoring it, different name same employees so can't see it getting any better for me anyway
18 de novembro de 2024
Avaliação não solicitada
Resposta da Vico Homes
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting repairs Karlos. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk
That they are good people and get on with
The tradesmen are good polite have got the job done quickly gets on with job I was very pleased and the trades man was polite
18 de novembro de 2025
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Lynda Roughley . We're so happy to hear that you're pleased with how we've dealt with things.
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