Vico HomesAvaliações 

236
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Vico homes are the best housing association,they look after their tenants, if you treat them with respect they respect you. I haven't had any problems with any repairs, they are quick to arrive, very... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great experience and Vico homes are pleasure to deal with . We dealt with Alison Horner who was superb and couldn't do enough for us. Very grateful to Alison and her team for making this happen

A empresa respondeu

Detalhes da empresa

  1. Associação Habitacional

Escrito pela empresa

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

236 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(236)

233 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

0 stars

Awful company who don’t care about their tenants. Will happily deflect blame and play innocent. I’ve noticed a lot of fake reviews on here aswell.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Alice
Thank you for your review.
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Avaliado com 1 de um total de 5 estrelas

Trying to have a dishwasher installed…

Trying to have a dishwasher installed couldn't be fitted all copper pipes are corroded vico replied not an emergency maybe 28 days for someone to even come out to look

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Frank Shaw
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Avaliado com 5 de um total de 5 estrelas

Did an Excellent job

Did an Excellent job! Very polite and kept in touch at all times as other workers did their part until he could do his! Top Man! Vico Homes are Great!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Stephen. We're so happy to hear that you're pleased with how we've dealt with things for you.

Avaliado com 4 de um total de 5 estrelas

Even if I could not get help promptly

Even if I could not get help promptly, the lady l spoke to was very knowledgeable and nice to me.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your feedback Doreen Mushowo .
To talk us further about the issues you raised please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Avaliado com 5 de um total de 5 estrelas

Caller

The caller was very polite and understanding of what I was ringing about the only thing that she couldn't do was tell me how to solve the problem I was ringing about witch is not her fault because there is so many different kind of boilers

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Jon Crossland

Avaliado com 5 de um total de 5 estrelas

Very helpful and considerate

Very helpful and considerate and dealt with my problem and explained everything

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Janhen

Avaliado com 5 de um total de 5 estrelas

Blocked drain

Very helpful and quick to solve my problem

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Wayne Carr

Avaliado com 3 de um total de 5 estrelas

Vico Home can get it right…eventually

There have been issues with Vico Homes reporting system which led to my being threatened with legal action for doing the right thing. The matter was resolved, but still had an adverse emotional impact.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Michael Good
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Avaliado com 5 de um total de 5 estrelas

Miss

I had a wonderful time finding my information.

28 de julho de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Phoenix Omant

Avaliado com 5 de um total de 5 estrelas

The repair was done efficiently and effectively

The repair was done efficiently and timely preventing an accident to anyone or animal falling into it

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Diane Stanley and we're happy that you're pleased with how we've dealt with the repair in your home

Avaliado com 5 de um total de 5 estrelas

Key !

Needed advice on something not related to my repair and he was very helpful

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.

.

Avaliado com 1 de um total de 5 estrelas

Don’t accept liability for repairs and…

Don’t accept liability for repairs and just expect tenent to sort repairs

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Avaliado com 5 de um total de 5 estrelas

I had my bathroom floor replaced…

I had my bathroom floor replaced recently when it cracked for the second time having previously been repaired. I use a powered wheelchair. Lenny worked tirelessly throughout and worked tidily clearing debris as he worked and protecting carpet with protective wrap I am delighted with my bathroom floor and feel his work was worthy of comment

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

We're so happy to hear your feedback about your bathroom floor and that you're pleased with how we've dealt with things. Thank you for your kind words, Lynda Shaw.

Avaliado com 5 de um total de 5 estrelas

Engineer very nice and polite new his…

Engineer very nice and polite new his job fixed the boiler for us

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Paul Craig, and we're happy that you're pleased with how we've dealt with the gas repair in your home

Avaliado com 5 de um total de 5 estrelas

Amazing work ben went beyond for us…

Amazing work ben went beyond for us this morning took his time an explained to us what to do if it happens again with the trip switch and changed the bracker an the wire an a plug socket that was tripping the switch. Also put us new bulbs in for us brilliant guy had time for us. I would give him 10 stars if there was.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Sarah Sibary and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Avaliado com 5 de um total de 5 estrelas

Unfortunately last Tuesday my mum…

Unfortunately last Tuesday my mum suffered a heart attack but thanks to the quick response from the warden steph and her calling an ambulance she got the treatment she needed very quickly, which contributed to her starting her recovery i cannot thank steph enough for her quick response.

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

We're so happy to hear that your Mum is recovering and that we were able to help so quickly. Thank you for your kind words, Les Milnes.

Avaliado com 5 de um total de 5 estrelas

The boiler engineer arrived super quick…

The boiler engineer arrived super quick and solved the issue with the boiler not working and the low water pressure issue in this area

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, John Butler. We're so happy to hear that you're pleased with how we've dealt with things for you.

Avaliado com 1 de um total de 5 estrelas

Liars

They are just liars who don't have a clue what they are doing , record your calls , and if u can get hold of anyone phone with a diff number watch that work , I'm at risk of getting petrol out in my letter box and my dog stole to be a bait dog in dog fighting and they can't even remember my name

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Vico Homes

Resposta da Vico Homes

Hi Jezz
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong and help resolve the problems you’re having. If you’d like to talk to us, please call 0345 8 507 507. We’ll do what we can to help you.

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