I can’t thank Alvin from Vital enough, I had an emergency leak late at night and Vital sent out an engineer within the hour. Alvin was so helpful and polite, he took the time to explain what the probl... Ver mais
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Veja o que dizem as avaliações
Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating sy... Ver mais
5 stars for Alvin Adiz, 4* for Vital Energi as I believe there's room for improvement! Alvin was great, professional and kind and most importantly didn't not leave until he found and the issue!
Thank you for this effective, and efficient collaboration with the outside worlds. Kristi, a staff of "Vital energi" was a phenomenal and true professional. I was out of "Hot water" for couple of... Ver mais
Detalhes da empresa
Escrito pela empresa
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Informações de contato
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Reino Unido
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
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Daniel Wells was great
Daniel Wells was great, very friendly and polite and carried out the service quickly and efficiently.
Daniel Wells is my families hero
What shall I say today my hot water was reinstated after 34 days music to my ears
I can't stress how important it is to have fully trained engineer like Daniel Wells. I have had a total of 5 engineer come to my flat and only Daniel took the time to investigate and resolve the matter with in one day, this job has been pending for the passed 33 days I can thank him enough his service is outstanding vital you need to hire more engineer like Daniel Wells
Robin was polite and friendly
Robin was polite and friendly, gave welcome advice where needed
Engineer Robin was very helpful
Engineer Robin was very helpful and taught me safety about maintaining the house.
Excellent customer service very helpful…
Excellent customer service very helpful & friendly
Friendly and excellent service
Daniel was very friendly and extremely helpful on the first call. Helped me out temporarily over the phone and came today to fix permanently. Excellent work. Very friendly and patiently explained all he was doing.
Ozkan went out of his way to make sure…
Ozkan went out of his way to make sure that our heating was working during the check up. We have a new baby and he was concerned that the heating wasn’t working well enough in the baby’s room (and our rooms) for the winter so came back to make sure it was all fixed. Thank you so much!
It was an amazing experience
It was an amazing experience. We had a faulty heating issue in our apartment, that used to reset itself to error mode, every now and then.
Daniel Wells from Vital Energi visited and did detailed retrospection. And then it was all solved in his next visit.
Will totally recommend him for any other energy related issues.
I want to say a huge thank you to…
I want to say a huge thank you to Bobbie Vickerstaffe for helping me book my HIU servicing appointment. I was expecting someone to visit today after calling on Monday but it turned out the appt didn’t go through the system. My property is a new build therefore it’s difficult to locate my address on the system. However, Bobbie was very patient and took her time to find my address, register and book me in at a convenient date and time, provided all the details and sent me an email confirmation which made me feel very reassured after the original no show. Thank you Bobbie.
Daniel Wells
Daniel Wells was professional & had a great attitude. He attended my address within 25mins.
He fixed my heating & hot water on first attemp.
Different contractors have attended my property so many times and failed to fix the hearing.
Superb service from Dan Wells
Daniel Wells’ customer service has been extraordinary! Dan has such a lovely way about him, has always clearly explained any work he has had to carry out and answered the multitude of questions I’ve had, without any frustration. His time keeping is spot on, unlike other experiences I’ve had with engineers!
Fantastic customer service
Our Daughter has just moved into a new flat with the Vital Energi system and this is not something we had experienced before. I called their customer service and got straight through to a human and didn't have to hold for hours listening to how my call was important. Hannah explained the whole system and how it works, she even organised for an engineer to visit and complete a FREE service !!!
Daniel Wells is BRILLIANT
We had Daniel Wells turn up and essentially fix the problem and offer us help and guidance all within a very short amount of time. He was friendly, efficient, professional and put us at ease and educated us on how to fix problem if they arise in the future. Top bloke who I couldn’t recommend more highly 👍🏼
Dan was amazing!
Dan was amazing!! Came all the way from Chelmsford to SE5. Called me in advance to arrange timings and query the issue. Was punctual and very informative. Fixed the issue and explained it to me. Shame he’s not a local engineer for me- highly recommend him:)
Heating system issue
Daniel Wells fixed my heating system/pressure issue quickly and explained the process as he went along, was extremely helpful and I have piece of mind now knowing if another issue comes up, he’d be the man to go to.
Daniel Wells attended our property
Daniel Wells attended our property. He was very responsive and attentive, gave explanations about the issues we had and resolved these. Friendly and professional manners a plus!
Danny is the beauty with brains
Danny is the beauty with brains. He knew exactly what the issue was n helped us.
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