Vital Energi Avaliações 

263
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can’t thank Alvin from Vital enough, I had an emergency leak late at night and Vital sent out an engineer within the hour. Alvin was so helpful and polite, he took the time to explain what the probl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating sy... Ver mais

Avaliado com 4 de um total de 5 estrelas

5 stars for Alvin Adiz, 4* for Vital Energi as I believe there's room for improvement! Alvin was great, professional and kind and most importantly didn't not leave until he found and the issue!

Avaliado com 5 de um total de 5 estrelas

Thank you for this effective, and efficient collaboration with the outside worlds. Kristi, a staff of "Vital energi" was a phenomenal and true professional. I was out of "Hot water" for couple of... Ver mais

Detalhes da empresa

Escrito pela empresa

Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

263 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(263)

73 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Daniel Wells is my families hero

What shall I say today my hot water was reinstated after 34 days music to my ears
I can't stress how important it is to have fully trained engineer like Daniel Wells. I have had a total of 5 engineer come to my flat and only Daniel took the time to investigate and resolve the matter with in one day, this job has been pending for the passed 33 days I can thank him enough his service is outstanding vital you need to hire more engineer like Daniel Wells

24 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly and excellent service

Daniel was very friendly and extremely helpful on the first call. Helped me out temporarily over the phone and came today to fix permanently. Excellent work. Very friendly and patiently explained all he was doing.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ozkan went out of his way to make sure…

Ozkan went out of his way to make sure that our heating was working during the check up. We have a new baby and he was concerned that the heating wasn’t working well enough in the baby’s room (and our rooms) for the winter so came back to make sure it was all fixed. Thank you so much!

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was an amazing experience

It was an amazing experience. We had a faulty heating issue in our apartment, that used to reset itself to error mode, every now and then.
Daniel Wells from Vital Energi visited and did detailed retrospection. And then it was all solved in his next visit.
Will totally recommend him for any other energy related issues.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I want to say a huge thank you to…

I want to say a huge thank you to Bobbie Vickerstaffe for helping me book my HIU servicing appointment. I was expecting someone to visit today after calling on Monday but it turned out the appt didn’t go through the system. My property is a new build therefore it’s difficult to locate my address on the system. However, Bobbie was very patient and took her time to find my address, register and book me in at a convenient date and time, provided all the details and sent me an email confirmation which made me feel very reassured after the original no show. Thank you Bobbie.

17 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Daniel Wells

Daniel Wells was professional & had a great attitude. He attended my address within 25mins.
He fixed my heating & hot water on first attemp.
Different contractors have attended my property so many times and failed to fix the hearing.

15 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb service from Dan Wells

Daniel Wells’ customer service has been extraordinary! Dan has such a lovely way about him, has always clearly explained any work he has had to carry out and answered the multitude of questions I’ve had, without any frustration. His time keeping is spot on, unlike other experiences I’ve had with engineers!

12 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

not resolve my issue at all

12 de julho de 2024
Avaliação não solicitada
logotipo da Vital Energi

Resposta da Vital Energi

Hi Wenyu, we would like to look into this issue and understand how we can get it resolved. Please can you send your details through the Trustpilot information request or alternative you can send your full contact details (including home address) to feedback@vitalenergi.co.uk

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Our Daughter has just moved into a new flat with the Vital Energi system and this is not something we had experienced before. I called their customer service and got straight through to a human and didn't have to hold for hours listening to how my call was important. Hannah explained the whole system and how it works, she even organised for an engineer to visit and complete a FREE service !!!

11 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Daniel Wells is BRILLIANT

We had Daniel Wells turn up and essentially fix the problem and offer us help and guidance all within a very short amount of time. He was friendly, efficient, professional and put us at ease and educated us on how to fix problem if they arise in the future. Top bloke who I couldn’t recommend more highly 👍🏼

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dan was amazing!

Dan was amazing!! Came all the way from Chelmsford to SE5. Called me in advance to arrange timings and query the issue. Was punctual and very informative. Fixed the issue and explained it to me. Shame he’s not a local engineer for me- highly recommend him:)

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Heating system issue

Daniel Wells fixed my heating system/pressure issue quickly and explained the process as he went along, was extremely helpful and I have piece of mind now knowing if another issue comes up, he’d be the man to go to.

2 de julho de 2024
Avaliação não solicitada

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