Vital Energi Avaliações 

261
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can’t thank Alvin from Vital enough, I had an emergency leak late at night and Vital sent out an engineer within the hour. Alvin was so helpful and polite, he took the time to explain what the probl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating sy... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you for this effective, and efficient collaboration with the outside worlds. Kristi, a staff of "Vital energi" was a phenomenal and true professional. I was out of "Hot water" for couple of... Ver mais

Avaliado com 1 de um total de 5 estrelas

Dreadful company who send out engineers who dont have even the most basic parts. Our engineer called the office and spoke to a woman on speaker phone. She began saying that she doesn't want to send... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

261 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(261)

71 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Huge thanks to Daniel Wells for not only servicing my boiler but also explaining any issues and how to go about them. He also provided me with a handy guide on how to manage my thermostat. Very kind, knowledgeable and professional engineer would 100% recommend his services

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service by Daniel Wells

Daniel Wells performed a thorough service of my boiler. He was very friendly, knowledgeable and offered helpful recommendations. Great communication throughout and signposted me to the user guide he created to refer to. Thank you very much for your seamless service.

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Bad experience

My service was booked for yesterday, stayed home all day but no one came. Wasted my whole day .

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Daniel Wells was absolutely fantastic!

Daniel Wells was absolutely fantastic! Not only did he solve all our problems, he was super helpful in answering all our other queries and in demonstrating how to use everything in the property. He was lovely and friendly and was truly a pleasure to be around.

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 stars goes only to our onsite…

5 stars goes only to our onsite engineer, Dan Wells. Cannot fault him. Helpful, accessible, punctual, informative. Unfortunately the same cannot be said for billing or complaints... they get 1 star for obscurity, lack of clarity, misinformation, inability to stick to one reason for continuing issues

9 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HIU Service

The works were carried out with any disruption to my home. The operative was friendly, polite and was effective with what was needed to be done .

22 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great maintenance service,Daniel Wells

Great maintenance service done by Daniel Wells, the appointment was arranged to suit my work schedule and done in time and all queries solved. I was provided with manual guide to manage any emergency.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Vital Energi

Resposta da Vital Energi

Thank you for sharing your experience Mohammed. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Daniel Wells was very helpful and friendly. Fixed my heat interface unit in no time and gave me plenty of useful information on the whole setup. Wasn’t getting hot water in my new flat, called up the hotline on a Sunday they picked up almost immediately and arranged Daniel to come in on Monday immediately the day after, who actually arrived on time and now everything’s working nicely. Really impressed with the overall service. Outstanding.

12 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Engineer Daniel W completed my HIU…

Engineer Daniel W completed my HIU service today and he was fantastic. He explained the workings and limitations of the system and he was clear and transparent. He also arranged a date to return and fit an automatic bypass to clear an expansion issue which had existed for 5 years under the previous service provider. Daniel also sent me a bespoke heating and hot water guide, which he created off his own initiative. What a brilliant engineer, and a credit to Vital Energi.

29 de julho de 2024
Avaliação não solicitada
logotipo da Vital Energi

Resposta da Vital Energi

This is fantastic to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).

Avaliado com 5 de um total de 5 estrelas

Great service

Engineer (Robin) was polite and very thorough, offering useful advice. Spent a decent amount of time checking the unit and testing hot water taps (approx 45mins). Previous engineers ( from a different company) spent 15-20 mins max on this. Thank you Vital Energi.

25 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Daniel Wells is my families hero

What shall I say today my hot water was reinstated after 34 days music to my ears
I can't stress how important it is to have fully trained engineer like Daniel Wells. I have had a total of 5 engineer come to my flat and only Daniel took the time to investigate and resolve the matter with in one day, this job has been pending for the passed 33 days I can thank him enough his service is outstanding vital you need to hire more engineer like Daniel Wells

24 de julho de 2024
Avaliação não solicitada

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