Jenny was very helpful and talked me through the issue. She spoke quite fast and, as my hearing is not as good as it used to be, I had difficulty understanding understanding what she said. However
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Veja o que dizem as avaliações
I worked with Harris through a few difficulties until I achieved a good strong phone connection with little expense and no need for the old BT connection. Harris rang me when necessary but did not har... Ver mais
A empresa respondeu
Harris was brilliant helping me with my phone and sorting out my issues with data and updating my contact. Harris was helpful and friendly through out our numerous telephone conversations. Thank you H... Ver mais
My phone hadn't been recieving calls and messages for a while so I called WeVoice to replace my SIM, they were very quick and helpful with it and my new SIM arrived under 3 days! The operator who... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We Voice have been in the marker for past 4 years as a provider of business & consumer tele products and services from all the leading networks and telecommunication providers. We integrate anything from mobile telephony, VoIP, business broadband and data hosting to software for security and productivity into tailor-made seamless solutions. We have eight sales and technical support centres around the UK and we’re growing fast. Customers choose us because our knowledgeable associates always recommend the products that best meet the needs of our customers, solving problems rather than just selling specific products. We can do this because we offer a huge choice of providers and brands in every category, at market-leading prices.
Informações de contato
Office 4210, 182, 184 High Street North, East Ham, E6 2JA, London, Reino Unido
- 0331 630 2485
- hello@wevoice.co.uk
- wevoice.co.uk
4,5
Excelente
135 avaliações
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jenny kept in constant touch throughout…
Jenny kept in constant touch throughout the changeover period. Providing help if required
18 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
We’re so pleased to hear that Jenny kept in constant touch throughout the changeover and was there to provide support whenever needed. Making the transition as smooth and stress-free as possible is always our goal.
We’ll be sure to pass on your lovely comments to Jenny—she’ll be delighted to hear them!
If you need any further assistance, we’re always here to help.
Best regards,
We Voice Team
I was welcomed very nicely and…
I was welcomed very nicely and professionally xit has been a goid experience with the company and to jenny who has looked after me very well x
19 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you so much for your lovely feedback! We’re delighted to hear that you felt welcomed in a professional manner and had such a positive experience with us. It’s especially great to know that Jenny took such good care of you—we’ll be sure to pass on your kind words to her.
Thanking you
We Voice Support Team
Where helpfully Jeny and plesure to…
Where helpfully Jeny and plesure to speak with her
16 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your kind words! We're delighted to hear that Jeny was helpful and that you found it a pleasure speaking with her. We’ll be sure to pass along your feedback to her—she’ll be thrilled to hear it. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Thank you
We Voice Support Team
Finally spoke with very nice gentleman…
Finally spoke with very nice gentleman David who help me a lot
12 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your kind review. We’re really pleased to hear that David was able to assist you and that you had a positive experience speaking with him. Our team always aims to provide friendly and helpful support, so it’s great to know David was able to help you.
We’ll be sure to pass your kind feedback on to him — he’ll really appreciate it.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Fantastic service from Ben
Fantastic service from Ben, from start to finish
13 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your great review! We’re delighted to hear that Ben provided fantastic service from start to finish. Delivering a smooth and positive experience for our customers is always our goal.
We’ll be sure to pass your kind feedback on to Ben — he’ll really appreciate it.
If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Jenny the customer services rep
Jenny the customer services rep, was very kind and patient with me, and sorted out my problem in a way that I could understand. Great experience
13 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your wonderful review. We’re delighted to hear that Jenny provided such kind and patient support while helping resolve your issue. Making sure everything is explained clearly and in a way our customers can easily understand is very important to us.
We’ll be sure to pass your lovely feedback on to Jenny — she’ll be very pleased to hear about your great experience.
If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Ahmed is a gentleman and a great sale…
Ahmed is a gentleman and a great sale person Happy to be in touch with him
12 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your kind review. We’re really pleased to hear that you had such a positive experience with Ahmed. He always aims to provide friendly and professional service, so it’s wonderful to know that his support made a great impression.
We’ll be sure to pass your kind words on to him — he’ll truly appreciate it. Thank you for choosing We Voice, and we look forward to continuing to support you.
Kind regards,
The We Voice Team
David very helpful service up and…
David very helpful service up and running thank for your help
11 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your kind review. We’re very pleased to hear that David was able to help and get your service up and running smoothly. Providing helpful and efficient support is something we always aim for.
We’ll make sure your feedback is shared with David — he’ll be delighted to hear it. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
Jenny was amazing
Jenny was amazing. She understood that I was struggling without data and came up with the option to switch I back on and add the charge to my account which really helped as I need my data to work..
10 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your wonderful feedback. We’re delighted to hear that Jenny was able to help and understand your situation. Staying connected is so important, especially when it’s needed for work, and it’s great to know Jenny was able to find a quick solution that helped you get your data back on.
We’ll be sure to pass your kind words on to Jenny — she’ll really appreciate it. If there’s ever anything else we can help you with, please don’t hesitate to get in touch.
Kind regards,
The We Voice Team
🤩We Voice :
🤩We Voice :
I changed over to them last year. They called me on a number of occaisions to make sure everything was ok and running smoothly, and asked me if i had any problems or questions. I love the way that they were in contact with me, so often at the beginning. Everything , I am happy to say, was running smoothly, and without any problems. So I had not been happy also with TalkTalk, who was my broadband provider, for some time, and called WeVoice to see if they could take over from TalkTalk too, which they did in November 2025. And I've just found out that Talk Talk are still charging me too! So I will have to sort that! But after speaking to Jenny, a sweat lady, today helped me in finding out why I was unable to make any outgoing calls today and yesterday. The reason being is that when I joined them, they put a spending cap on for me to reduce any 0870 premium numbers, I had been calling, not realising that they were premium numbers. One number being to Epson.co.uk which you would thing was a UK number. But its a premium number! This I did not know, so was happy to wait in a que until they finally got to me, and my complaint to them. If I had of known that I was calling and waiting on the line of a premium number, I certainly would have hung up! So then Jenny put me on to her manager, Kevin, who was jus as sweet as Jenny. He carefully explained to me about premium numbers! And in terms which I could understand! He also helped me with the problem of epson failing to send me my magenta ink 3 times in a row, which cost me dearly each time I called them to complain about the lack of inks! He looked up on Amazon for me, told me how much epson ink s were on there, which were just as cheap, and without the stress and worry epson direct were giving me, in failing to send me my inks regularly, when I was getting low on them! Now, Kevin, needn't have done all of this for me, going well and truly above and beyond his duties, but out of kindness and care for me, because I was his customer, for my phone and internet, and nothing to do with epson! So I thank,🙏both Kevin, and Jenny at WeVoice,co,uk for their help, and outstanding performances throughout. They are easy to talk to, kind and friendly, as well as being so informative, of not only their company, but of peoples plights, aslo. And eager to share their knowledge, not of only their company, but of outside problems too.
🥰So from the bottom of my heart, I thanks you all. And if anyone ever has a phone call from WeVoice, don't hesitate for one moment about changing over to them for your phone and internet providers, because you won't regret it! Ther are no ammount of stars I could give them, that would suffice, for the work they do for their customers, be it to do with phone, broadband, or outside queries, they are eager to help you. And for the record, I didn;t ask Kevin to look up on Amazon for me, for the inks, he just did it off his own back.So thanks once again. lovely people! Plus they are based where I grew up! What a coincidense!😲Kat xxx
6 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Dear Kat,
Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to all of us at We Voice.
We are delighted to hear that your experience with our team has been such a positive one. Jenny will be especially pleased to know that she was able to help resolve the issue with your outgoing calls and explain the spending cap clearly. Our goal is always to make things simple and transparent for our customers, particularly when it comes to things like premium numbers which can sometimes be confusing.
Kevin will also be very touched by your kind words. Going the extra mile to support our customers is something we always strive for, and we are glad he could help explain the situation and even assist with finding a better solution for your printer inks. Your feedback is a wonderful reminder of why we put customer care at the heart of everything we do.
We are also pleased that your broadband transfer from TalkTalk to We Voice has been running smoothly since November. Regarding TalkTalk still charging you, if you would like any help or guidance in getting that resolved, please do feel free to contact us and we will happily point you in the right direction.
Thank you again for your incredibly kind words and recommendation. It is customers like you that make our work so rewarding.
Warm regards,
The We Voice Team
Great service
Call answered promptly. Nathan dealt with my query competently and answered all my questions.
6 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for taking the time to leave us a review.
We're really pleased to hear that your call was answered promptly and that Nathan was able to deal with your query efficiently while answering all of your questions. Providing clear and helpful support is something we always strive for, so your feedback is greatly appreciated.
We will be sure to pass your kind comments on to Nathan.
Thank you for choosing We Voice.
Kind regards,
The We Voice Team
Fab customer service
Nathan was very efficient and professional. He resolved my query in no time, with a lovely attitude. It was a pleasure having a conversation with him , he is a fantastic member of your team.
2 de março de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you very much for taking the time to share such a wonderful review.
We’re absolutely delighted to hear about your positive experience with Nathan. It’s fantastic to know that he was efficient, professional, and able to resolve your query so quickly – all while maintaining such a lovely attitude.
Your kind words truly mean a lot, and we’ll be sure to pass this feedback on to him. Recognition like this motivates our team to continue delivering the high level of service we pride ourselves on at We Voice.
Thank you again for choosing us – we’re always here if you need anything further.
Thanks
We Voice Support Team
David was very polite and helpful
David was very polite and helpful
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your lovely feedback.
We’re so pleased to hear that David was polite and helpful during your interaction. Providing friendly and supportive service is something we truly value at We Voice, and it’s great to know David delivered just that.
We’ll be sure to pass your kind words on to him. If you ever need any further assistance, we’re always here to help.
Thanks
We Voice Support Team
The lady I spoke to (Jenny) was very…
The lady I spoke to (Jenny) was very efficient with my problem.
She called me on 2 occasions to let me know what was going on.
Very satisfied now my problem was sorted out.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you so much for your wonderful feedback.
We’re delighted to hear that Jenny was efficient in resolving your issue and kept you updated with follow-up calls along the way. We believe clear communication is just as important as solving the problem itself, so it’s great to know you felt well informed throughout.
We’ll be sure to pass your kind comments on to Jenny — she’ll be thrilled to hear them.
We’re very pleased your issue has now been sorted, and if you ever need anything further, the We Voice team is always here to help.
Thanks
We Voice Support Team
What a wonderful lady Jenny is she was…
What a wonderful lady Jenny is she was very helpful and put me at ease.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your kind words! We’re delighted to hear that Jenny was able to help and make you feel at ease. Providing friendly and supportive service is something we take great pride in, and it’s wonderful to know Jenny delivered that experience. We truly appreciate your feedback and your support for We Voice.
Kind regards,
Support Team
We Voice
Service David gave was excellent
Service David gave was excellent
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service from David. Our team works hard to provide the best possible support, and it’s great to know David delivered such a positive experience. We truly appreciate your support and thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
Professional and extremely helpful.
The lady I spoke to,Jenny, was very knowledgeable and extremely helpful. Found the reason for my phone being locked and it was rectified in minutes.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for taking the time to share your experience. We’re delighted to hear that Jenny was able to quickly identify the reason your phone was locked and resolve the issue for you. Her knowledge and dedication to helping customers are truly valued, and it’s great to know she provided such efficient support. We really appreciate your feedback and thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
Well I've had such a Good & supportive…
Well I've had such a Good & supportive conversations with Harris. He's been very good with finding me good deals that are affordable. But I'm surprised that I've got an O2 sim cheaper with We Voice than when I was with O2. Very good to be spoken to with a man. Rather than Ai.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your lovely feedback! We’re delighted to hear that Harris was able to support you and help find a deal that’s both affordable and suitable for you. It’s great to know you were pleasantly surprised to receive a better value O2 SIM through We Voice.
We pride ourselves on providing personal, human support alongside great network deals, so it’s wonderful to hear that your conversation with Harris made such a positive difference. We truly appreciate you choosing We Voice.
Kind regards,
Support Team
We Voice
Still disgraceful service
Again in response to my previous reviews, I am disappointed that wevoice only called me twice and left one message with no indication of what the wanted ME to call them back for? Why should I call you on this basis and I certainly will not be instructed to do so, as this was to the tone! A please or thank you would have been appreciated.
It is also I imagine against data protection laws that you have given the name of a customer without consent in your response? I have not named anyone within my reviews and would request that this is removed immediately. You had already had contact with me prior to reviews via email, and phone. If you had any idea you could have done so again. Service is despicable.
19 de fevereiro de 2026
Avaliação não solicitada
Best deal ever with we voice phone line 02 👌
This company make sure your happy,
Best deal I've ever had 36 months with everything included even roaming in Europe,
Thank you for calling me I'm more than happy
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wevoice
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with your deal and the service you received. It’s great to know that the 36-month plan with everything included, including European roaming, is providing such good value for you.
We always aim to make sure our customers are satisfied and supported, so your kind words truly mean a lot to our team. Thank you for choosing We Voice.
Kind regards,
Support Team
We Voice
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