Whilst the delivery and ordering service was fine I was disappointed with the quality of the products. The apron was of far thinner material than previous versions of some years ago with the ties also... Ver mais
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Veja o que dizem as avaliações
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Ver mais
A empresa respondeu
Fantastic service, item was out of stock but they emailed when it became available which was only a few days. Best price online and delivered very prompt.
A empresa respondeu
Excellent Customer Service! I live in Canada and there is no Aga Cookshop so i try and get somewhat organized when visiting UK or transiting through to place my orders well in advance. A few weeks ag... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Informações de contato
Reino Unido
- www.agacookshop.co.uk
4,5
Excelente
5 mil avaliações
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I think I have already given you a…
I think I have already given you a review. “good”
1 de junho de 2026
Resposta da AGA Cookshop
Dear Mrs Haig,
We truly appreciate you taking the time to share your positive feedback with us again. We are glad you had a good experience!😊
Warm wishes,
The AGA Rangemaster Team
Replaced a saucepan 24.75 yrs old as it…
Replaced a saucepan 24.75 yrs old as it was within the 25 year warranty.
15 de junho de 2026
Resposta da AGA Cookshop
Dear Dennis,
We are so pleased to hear that our warranty service met your expectations after nearly 25 years. We appreciate your kind words!🙂
Warm regards,
The AGA Rangemaster Team
Good pan, good customer service
Good pan, with excellent non-stick coating. Lightweight and easy to clean. First pan I received had a flaw on the outer enamel, but this was replaced free of charge via a prepaid postage label. All in all good service and would use this shop again.
18 de junho de 2026
Resposta da AGA Cookshop
Dear John,
We are so pleased to hear you are enjoying the pan's non-stick coating and ease of cleaning. We appreciate your understanding regarding the initial flaw and are glad we could resolve it promptly for you. We value your feedback and look forward to serving you again. 🧑🍳
Best wishes,
The AGA Rangemaster Team
Good quality product
18 de junho de 2026
Resposta da AGA Cookshop
Dear Michael,
Thank you for taking the time to share your feedback. It is greatly appreciated. 😁
Best wishes,
The AGA Rangemaster Team
I know these pans are good as we…
I know these pans are good as we already have a set of saucepans the same. The casserole dish will come in handy. It was quite expensive but I’ve got it now and they clean up very well.
18 de junho de 2026
Resposta da AGA Cookshop
Good afternoon Malcolm,
We're glad to hear you appreciate the quality of our pans and that the casserole dish will be a useful addition. We understand your thoughts on the price, and we're happy the easy cleanup makes them a worthwhile investment for you. 😊
Best regards,
The AGA Rangemaster Team
Ordering was good but we got no update…
Ordering was good but we got no update on the progress of the product, when it was sent or any arrival information. It supposedly tried to be delivered on two separate occasions but we were given no text or card that it failed and no information as to when they were going to try. I had to phone to find out where it was. Once contacted, the Aga team were very efficient and helpful- just the postal arrangements let it down.
13 de junho de 2026
Resposta da AGA Cookshop
Good morning,
Thank you so much for taking the time to share your feedback, though we are so sorry to read about the issues that impacted your delivery.
Whilst we are pleased that our team were able to resolve this, we have still shared your comments with the relevant department to ensure this is reviewed further.
Best wishes,
AGA Rangemaster
I was overjoyed when i first purchased…
I was overjoyed when i first purchased my stainless steel non stick pans last year with a 25yr warranty. I have only had them for a year, order confirmation sent to qualify this. I have treated them with care and despite this the non stick lining is peeling. When i asked for your help with this i was told that it was due to me over heating them!!! Really bad customer care
17 de junho de 2026
Resposta da AGA Cookshop
Good morning,
Thank you so much for your review, though I am so sorry to read about the disappointment it is regarding.
We have shared this feedback with our dedicated Cookshop team, but they have reiterated the comments shared with you, based on the original review of the images you have previously provided.
I am sorry that we are unable to offer a more favourable response.
Apologies again,
AGA Rangemaster
Such high quality products..
Such high quality products..securely packaged and with me very quickly.
17 de junho de 2026
Resposta da AGA Cookshop
Good morning Jackie,
Thank you so much for your positive review 😊
Best wishes,
AGA Rangemaster
good quality oven tray
good quality oven tray, delivery was prompt and hassle free
11 de junho de 2026
Resposta da AGA Cookshop
Hi Andrew,
Thank you so much for your review!
Best wishes,
AGA Rangemaster
Good service and product
11 de junho de 2026
Resposta da AGA Cookshop
Dear Michael,
We're truly happy to hear you had a positive experience with our service and product. We appreciate your kind words. Thank you!
Best wishes,
The AGA Rangemaster Team
Resposta da AGA Cookshop
Dear Jude,
We're so glad to hear you received your order quickly and found the quality excellent. We truly appreciate your feedback.
Warm wishes,
The AGA Rangemaster Team
Easy to order online and delivered very quickly. …
Easy to order online and delivered within 48hours.
Oven gloves bought as a present for someone with an Aga and as I've been using them for over 25 years I knew they were ideal and just what was needed.
14 de junho de 2026
Resposta da AGA Cookshop
Dear Norah,
We're delighted to hear that your online ordering experience was easy and that your delivery arrived so quickly. It's wonderful to know that our oven gloves are a trusted gift, especially since you've enjoyed them for so many years! Thank you for your positive feedback.
Warm wishes,
The AGA Rangemaster Team
Excellent.
8 de junho de 2026
Resposta da AGA Cookshop
Dear Aileen,
Thank you for your feedback. We are pleased to hear that you are happy with your purchase.
Best regards,
The AGA Rangemaster Team
Overall very good, and good value for price
First pan I purchased had a moulding flaw in the outer coating - probably wouldn’t have affected the usability of the pan but was an annoying quality control issue that should have been spotted. Apart from that, all good - pan is a good size (28cm), but lightweight and with a good non-stick coating. Detachable handle is a big plus point (and one of the main reasons I bought this pan), ideal for use in the bottom Aga oven for slow cooking one-pot dishes. Overall I’d say the quality is a little below the Woll and Berndes pans I also use, but it has a better non-stick surface so is still a very useful addition to the kitchen.
12 de junho de 2026
Resposta da AGA Cookshop
Good morning John,
Thank you so much for your review.
Whilst we are sorry to read of the flaw in the finish of your original pan, we are pleased that the replacement is proving useful!
All feedback regarding quality will be shared with our Cookshop team to ensure we continue to provide the highest standard of products.
Warm Regards,
AGA Rangemaster
High quality products dispatched…
High quality products dispatched promptly - as always!
12 de junho de 2026
Resposta da AGA Cookshop
Good afternoon,
Thank you so much for your positive review 😊
Best wishes,
AGA Rangemaster
Excellent quality
Easy to order, quick delivery. Very pleased with my griddle pan
7 de junho de 2026
Resposta da AGA Cookshop
Hi Gill,
We are pleased to read that you are happy with your order and that it arrived promptly!
Best wishes,
AGA Rangemaster
Fourth stainless saucepan to complete the set of brilliant pans.
I ordered a fourth Aga stainless steel pan - this time the 18cm one which was "missing" from my lineup. Like the others it's a great pan and works perfectly on my induction hob. I like that it's so easy to clean, and stacks well with the others. Delivery was within a few days which was great.
11 de junho de 2026
Resposta da AGA Cookshop
Hi Bill,
Thank you so much for taking the time to leave such a positive review.
We are so pleased to read that you are happy with your order and that it arrived swiftly.
Kind regards,
AGA Rangemaster
Arrived very quickly
Arrived very quickly . Original bacoglide is the best. I have tried others and they are rubbish by comparison.
9 de junho de 2026
Resposta da AGA Cookshop
Good afternoon Trudie,
Thank you so much for your review 😊
Warm regards,
AGA Rangemaster
Resposta da AGA Cookshop
Good afternoon Pauline,
Thank you so much for taking the time to share this review!
Warm regards,
AGA Rangemaster
Website was easy to use
Website was easy to use. I found what I wanted quickly and the purchase also arrived quickly - overall just a really good service experience.
9 de junho de 2026
Resposta da AGA Cookshop
Good afternoon Stuart,
Thank you so much for your review and for your positive feedback.
It is greatly appreciated!
Best wishes,
AGA Rangemaster
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