Planet Rentalcars (by AurumCars) Avaliações 

All good. Modern car. Service was decent.

Freundlicher Service bei Übernahme und Rückgabe des Fahrzeugs. Das Fahrzeug selbst hatte wenig Kilometer und war in einem sehr guten sauberen Zustand.

All according to expectations. Arnold Clark was awesome as a car rental provider.

Ich behaupte das dies der beste Anbieter in Faro ist. Sehr seriös mit mir umgegangen und es wurde nicht versucht etwas "weiteres" zu verkaufen.

Guter Service. Gutes Auto.

Bis auf einen lächerlich Schaden mit einem sehr hoch Geld.Kosten war das in Ordnung

Corralejo for 1 or 2 days.
Zero available options......
Moved the dates and times around a few times then gave up🤷‍♂️

Verlief alles Problemlos und so wie Gebucht. Gutes Preis-Leistungsverhältniss

Sehr entgegenkommendes, freundliches Personal

Avoid it! Booked a car in Tivat with full insurance. When picked the car they told me there was no insurance on this car and I had to buy it again. It's seems extremely dishonest. Avoid!

Alles ist gut verlaufen. Gute Vorbereitungen vorab, gute Infos.

Großes Auto zum kleinen Preis (trotz Rundum-Versicherung)! Schneller Check-In und -Out!

Kurze Wartezeit. Korrektes Personal. Intensive Aufklärung. Kostenloses Upgrade vom Fiat 500 auf Peugot 308.
Wir haben den angebotenen Service der Wagenwäsche und Innenreinigung in Hööhe von 15,00 Euro in Anspruch genommen und können das nur empfehlen.

They don't know really who they list on their portal. I had the worst experience with Wheego/Dryyve in Catania. The directions to the pickup point are not clear. Wheego don't answer the phone. I get lost. I get penalised for arriving late. Then the blame game starts. Planet are not updating the contact details, says Wheego. I have to buy some 'super insurance' because I would be late to my meetings otherwise. After returning the car and emailing a complaint about this, Wheego slam another charge on my credit card that they don't bother to explain. After 3 contacts with Planet, they say they can do nothing about it. Yes you can. Drop these blackmailers.

Es hat alles reibungslos geklappt, Kommunikation per Handy in english hat gut funktioniert. Auch die vorzeitige Rückgabe inkl Rückgabe der Kaution lief gut.

Booked through CHECK24 with AurumCars as the tour operator (booking 11948901), five days in Vilnius, August 2026, local supplier Wheego / UAB Your Rent LT.
Three points concern AurumCars' own documents, not the local supplier's:
The voucher states the station is "inside terminal" at Vilnius Airport. It is not. It is at a hotel a ten-minute walk away, with no shuttle. The station itself is a table, a chair and a laptop.

The AurumCars rental conditions state under permitted area: "Fährfahrten sind nicht gestattet" — no ferry use. In Lithuania the Curonian Spit, the main reason most people hire a car there, is reachable only by ferry. There is no road. Meanwhile the local contract expressly permits ferry transport against a fee (clause 2.6), and the employee at the counter offered it for EUR 150. Three documents, three different answers — and the customer carries the risk.
Booked and confirmed was a VW Golf or similar, Acriss CDMR, manual. Delivered was a Toyota Yaris Cross Hybrid, without my consent to the class change, which clause 1.3 of the local contract requires.

What followed: I used the ferry, the car was remotely immobilised by GPS, we were stranded for hours with no answer to repeated calls, and the supplier then demanded EUR 600, reduced "as a gesture of goodwill" to EUR 300 payable immediately. I paid. The amount appears in no tariff in the contract and no invoice has ever been issued.

I wrote to AurumCars in mid-September setting out all of this. No reply of any kind. The same applies to CHECK24 and to the supplier's Director.

The matter is now with the Lithuanian consumer authority VVTAT and the European Consumer Centre network.
A tour operator that gets the station location wrong, publishes conditions contradicting its own supplier's contract, and then does not answer when a customer reports it, is not a service — it is a booking layer with no accountability attached.

This review rests solely on documented facts: contract, vouchers, correspondence, payment record and video.

Netter und kompetenter Service. Gute Auswahl.

Neues Auto
Schnelle Abwicklung
Kurze Wege

Sehr freundlich und schnell, Rückgabe ohne Probleme