As an ex-employee i found when the company was bough out by Message direct, the ethos was lost and the clients were given bad customer service , the existing employees were not listened to when change... Ver mais
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After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer... Ver mais
A empresa respondeu
Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been e... Ver mais
A empresa respondeu
Excellent service. They brought me onboard after the 2nd Covid-19 lock down with an introductory offer. I was getting busier in clinic & I was missing calls from new patients. Since then I haven't mi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our friendly Best Receptionists have been expertly handling calls for our clients since 2006. Providing the very best telephone answering service for you and your callers. Our call answering team have a proven track record of fantastic customer service. We are extremely proud of our excellent client retention which demonstrates just how well our remote phone answering service works. Our friendly team are all UK based at our offices, in Ware, Hertfordshire. This enables our management team to ensure that everyone is up to date, following protocols and are providing your callers with the professional telephone answering service that our customers expect.
Informações de contato
82A High St, SG12 9AT, Ware, Reino Unido
- 0800 0430084
- reception@bestreception.co.uk
- www.bestreception.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 2 semanas
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The best service out there
The best service out there. Thank you so much for providing such excellent service

Resposta da Best Reception
Great company
Great company, have used them for 8+ years as virtual reception. Always respond to any queries in a timely manner, seem like they genuinely care about looking after your business.
I wouldn't be without them. Always professional.

Resposta da Best Reception
Best Reception do a great job of…
Best Reception do a great job of answering our overflow calls. Nothing is too much trouble for them, they're great and super easy to deal with. Highly recommend.

Resposta da Best Reception
First class, efficient, polite and personal service
Have always provide an first class, efficient, polite and personal service to my clients. I have often received positive compliments from my clients about the pleasant manner of the person they spoke to on the phone when booking their appointments. Best Reception has now been working with me for many years, and their staff know my business so well that they could easily pass for my employees!

Resposta da Best Reception
Better Customer Experiance.
I have worked with Best Reception for many years, over a decade and found them to be excellent value and have high professional standards. Their support and assistance helps a smoother running of our company and more finished, better experience for our customers.
Invaluable.

Resposta da Best Reception
Always reliable
Always reliable, always professional. Best reception provide an excellent and invaluable service to us.

Resposta da Best Reception
Excellent
Excellent. These are the second virtual reception company I have tried and they are far better. I have no complaints.

Resposta da Best Reception
Made a big difference
Really accommodating with needs of business and always say yes to making changes and recommending best solutions. My clients think the team sound professional and much better than my in-house reception which I have now let go.
Highly recommended Best Reception.

Resposta da Best Reception
Excellent service
Excellent service, multiple compliments received from my clients about quick response times and efficient service

Resposta da Best Reception
Extremely professional and efficient
Extremely professional and efficient. Most of my clients believe they are talking to my in house receptionists, as the team take the time to find out about my business and staff.

Resposta da Best Reception
This changed my business
This changed my business! I was a sole trader and due to hearing issues, I needed phone support. Best Reception started to take all calls and this meant I did not miss a call, they were logged by email for me, and could get back to clients if needed. I have no doubt they not just saved me money, but made me money too. They are therefore cost effective and competitive and I would recommend them to businesses, where the owners etc. are currently taking calls themselves.

Resposta da Best Reception
bestreception.co.uk are fantastic
bestreception.co.uk are fantastic. I could highly recommend their phone answering service for any small business. Definitely the best valve! I’ve saved so much time, the responsive professional team are always working to refine and improve things to deliver an even better service. Great job 👍

Resposta da Best Reception
Couldn't speak highly enough of the…
Couldn't speak highly enough of the fantastic service we receive from Best Reception . Have had multiple comments from our clients on the efficiency and speed of call handling . Makes what could be a time consuming job for us , very easy . Thanks .

Resposta da Best Reception
Excellent company
We have worked with Best Reception since 2017. They have been great and are always accommodating to changes in the business. Would highly recommend.

Resposta da Best Reception

Resposta da Best Reception
Clinic Reception cover
The service is excellent.
The team of people who deal with calls from our patients do so in a friendly, empathetic, efficient and professional manner. My patients only have good things to say about the quality of reception care. The Reception Team try to resolve queries as soon as possible and follow up on unresolved matters swiftly and effectively.
I would recommend this company to anybody wanting to have a professional reception team dealing with their calls.

Resposta da Best Reception
Great company to deal with
We have been with Best Reception since the beginning of 2020 and have no plans to go anywhere else. They are the best company we have used in the 13 years we have been running our business.

Resposta da Best Reception
Best Reception are exactly that
Best Reception are exactly what they say they are. They are simply the Best Reception service out there. I run a busy physiotherapy clinic and they have been instrumental in increasing the number of patients coming through the doors.

Resposta da Best Reception
Professional, Consistent & Performing
Been with Best Reception for our a year, all my patients inform me how nice and also professional the team are when they call up. A great direct system and communication to patients and myself are 5 star. Would highly recommend, professional service with a personal touch.

Resposta da Best Reception
Been using them for many years - great
I've been using the Best Reception service for nearly 15 years, and I've always been impressed by their efficiency and really first-class service levels. They run a customer-focused business, and they do it extremely well.

Resposta da Best Reception
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