My Camerich sofa was 10yrs old and had faded from being in a lot of UV light. Having changed the glass roof of the room I wanted to recover the sofa. Camerich customer services were exceptional especi... Ver mais
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Absolutely brilliant service provided by Dereece, a total asset to the firm. Was dealt with incredibly well and professionally from the very start. Great products and service overall. They also made s... Ver mais
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I had a very positive experience with Camerich. Nisya at the West End showroom was very friendly, professional and knowledgeable about the products. She made the whole process smooth and enjoyable. An... Ver mais
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Our son bought a Camerich Sofa in 2016. It now resides in Toronto and despite it's travels looks as good as new. On his recommendation we are buying a similar sofa, due in the next 6 weeks. Our exper... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
61 Fairfax Road, NW6 4EE, London, Reino Unido
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Excelente
504 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New cover for an old sofa
I had bought a sofa from Camerich about 7 years ago and was very happy with my purchase. Recently I ordered a new cover which arrived within the time limit I was given and was fitted by a Camerich professional fitter. Looks like a brand new sofa now. Carolina has very helpful throughout the whole process which went very smoothly and I have been very happy with my new cover.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Lela,
Thank you for taking the time to leave such a lovely review. We're really glad that Carolina was able to assist and we're so pleased you were able to make the most of our removable covers to give your old sofa a new lease of life.
We hope you continue to enjoy it!
Camerich UK
Amazing friendly professional service
Amazing friendly professional and knowledgeable service. I purchased a lot of items on a couple of separate occasions to fully furnish a new apartment and the service and help I received from Emily Poynton was outstanding. She is a real asset to teh company.
The furniture seems great quality and i woudl highly recommend this firm
29 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Stephen,
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience furnishing your new apartment. It’s great to know that Emily provided outstanding service and we completely agree, she’s a real asset to our team! We hope you enjoy your new furniture, and we truly appreciate your recommendation.
Kind Regards,
Camerich UK
Fantastic experience, great customer care
Fantastic experience - Sabrina was knowledgable and very helpful, getting the order done swiftly and stress free - and also getting the best deal on offer for us.
27 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Deb,
Thank you for your wonderful feedback! We really appreciate you taking the time to leave such a lovely review. It’s great to hear Sabrina was able to make everything easy and ensure you got the best deal. Thank you for choosing us!
Kind Regards,
Camerich UK
I recommend Camerich
I ordered new sofa covers from Camerich and was very happy with the experience. Nisya was extremely helpful, friendly, and knowledgeable. She made everything simple and stress-free and was responsive to emails. The ordering and delivery were smooth and on time, and the new covers look fantastic. Mike, the upholsterer, fitted them perfectly with great attention to detail. I’m delighted with the result and wouldn’t hesitate to recommend Camerich.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Jen,
Thank you so much for taking the time to leave us a 5-star review!
It’s great to know that Nisya was able to make the process smooth and stress-free - we’ll be sure to pass along your kind words to her. We’re also pleased that Mike’s expert fitting met your expectations and that you’re delighted with the final result.
Your recommendation means a lot to us. We hope you enjoy your refreshed sofa for many years to come, and we’re always here if you need anything in the future.
Kind Regards,
Camerich UK
I went to Camerich to’ purchase…
I went to Camerich to’ purchase furniture for my new home. I was assisted by Carolina Ferreyra, whom I thank very much for her invaluable assistance in helping me choose furniture and solving the delivery.
Hercommitment and kindness Made everythinh very easy for me..
Thank you
Anna Maria Gianni
8 de outubro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Anna Maria, Thank you for taking the time to leave a review. We're really pleased that Carolina was able to help and made the process so easy.
We hope you enjoy your furniture for years to come and look forward to seeing you back in our showrooms in the future!
Camerich UK
Amena at Camerich
This is my first experience dealing with Camerich I had been looking online for a while. I walked into the Swiss Cottage branch and was greeted by Amena who from start to finish was fantastic. I will definitely be returning again due to the high level of customer service provided! 5 star feedback and absolutely love my sofa and cushions!
18 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Lauren,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit to Camerich was such a positive one.
Amena will be delighted to know her service made such a great impression and we're so pleased you love your sofa and cushions!
We really appreciate your 5-star feedback and look forward to welcoming you back to our Swiss Cottage showroom in the future.
Kind regards,
Camerich UK
Always helpful and professional service
We have been Camerich customers for a while, and this is not the first time Ishraq has assisted us. Every time she has been extremely helpful, attentive and professional.
Most recently, she supported us again with our marble dining table order. I asked her to give me a call so I could get her advice directly, and she phoned me straight away, which I really appreciated.
Ishraq has guided us through several purchases before, and each time her advice has been excellent. It is always a pleasure dealing with her, and we truly value her support.
27 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Anastasiya,
Thank you so much for sharing your kind feedback! We’re thrilled to hear that Ishraq has consistently provided you with excellent service and support. We appreciate your loyalty as a Camerich customer and we’ll be sure to pass along your appreciation to Ishraq.
Looking forward to assisting you with your future purchases!
Kind Regards,
Camerich UK
I'm obsessed with my new couch
I'm obsessed with my new couch, and the whole process couldn't have been easier. Thanks to Carolina we were able to make a decision quickly and were sitting on our new couch less than a week later. Delivery was great and simple, and the showroom is so pleasant. I highly recommend visiting the showroom in West London. Carolina was so kind and gave us all the info and space we needed to have a good look and make the right decision. 10/10 experience!!!
11 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Good afternoon,
Thanks so much for the 5-star review! We're so pleased to hear you're loving your new sofa and that the whole process was smooth and easy – exactly how it should be!
Carolina will be so pleased to hear your kind words. We’ll make sure your feedback gets passed on to her.
Thanks again for taking the time to share your experience and for recommending us too! Enjoy your new sofa and please don't hesitate t reach out if there is anything else we can assist with.
Kind Regards,
Camerich UK
I bought a Chamerich chair 10 years…
I bought a Chamerich chair 10 years ago. The chair is wonderful but, through use, the black arms had started to fade a little. I emailed Camerich to ask if they could recommend a product that I could buy and apply, which might renovate the chair. They did much more. They immediately posted a repair kit, which I quickly received and applied to the chair. The chair now looks like new again. Emily at Camerich gets 5 stars.
19 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi James,
Thank you so much for sharing your experience! We’re delighted to hear that your chair has served you well over the last 10 years and that Emily and our team could help bring it back to looking like new. Your kind words mean a lot, and we’ll be sure to pass your praise on to Emily. We hope you continue to enjoy your Camerich chair for many more years to come.
Kind Regards,
Camerich UK
Excellent brand and personal service
Excellent brand and personal service. Nisya in particular was very helpful and easy to contact through the whole process. She even threw in a free cushion to make up for complications.
16 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi B.Kimber,
Thank you so much for your kind words! We’re so glad to hear you had a great experience with us, and I’ll be sure to pass along your compliments to Nisya.
If you need anything else in the future, please don’t hesitate to reach out. We look forward to welcoming you again soon!
Kind Regards,
Camerich UK
Always a great purchase experience
Always a great purchase experience! Thank you for your help Nisya Sabah-Alleyne
7 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi William,
Thank you so much for leaving us a 5-star review - we're so pleased that you had such a great experience in store with Nisya - Nisya is a valued member of our team and we will be sure to pass along your feedback to her!
Please let us know if there is anything at all we can assist with and we hope to welcome you back in store again soon!
Kind Regards,
Camerich UK
Great furniture
Great furniture, fabulous showroom and amazing team members. Ishraq Abdulhussein In particular is an absolute star: more than helpful, friendly and full of ideas and solutions. Many thanks indeed!
13 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi,
Thank you so much for your wonderful review! We're delighted to hear you enjoyed the showroom and had such a positive experience with our team. We’ll make sure your kind words are passed on to Ishraq!
We really appreciate your support and hope to see you again soon.
Kind Regards,
Camerich UK
above and beyond
i spent quite some time comparing sofa options but i chose camerich not just because of the sofa but because i knew i needed good customer service as i was shipping overseas and deadlines were tight. Camerich and specifically Astin more than delivered. they made me feel taken care of through out the process and once i finally get my sofa in my new home overseas i can comment on the product but i am confident it will be good/
11 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Dear Daisy,
Thank you so much for your kind words and for choosing Camerich! We’re thrilled to hear that Astin and our team were able to provide the level of service you needed, especially with the challenges of shipping overseas and tight deadlines. We completely understand how important customer service is in those situations, and we’re so glad we could meet your expectations.
We can’t wait for you to receive your sofa and hope it’s everything you’re expecting and more. Please feel free to reach out once it’s settled in your new home - we’d love to hear your thoughts on the product!
Thanks again for trusting us with your purchase. Safe travels, and enjoy your new home!
Kind Regards,
Camerich UK
Bought my sofa and bed from Camerich…
Bought my sofa and bed from Camerich Swiss cottage after our interior designer recommended them to us. Great store. The furniture there is high quality and the service top notch. The sales girl Cemran was a delight, very professional and helpful with a good knowledge of her brand she represented. Really looking forward to receiving my furniture.
7 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Ahsen,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you’re happy with your sofa and bed and that Cemran was able to assist you so well. She truly is an asset to the team!
We’re so glad that our store and the quality of our furniture met your expectations.
If you have any questions or need anything else before your furniture arrives, please don't hesitate to reach out. We look forward to seeing how everything looks in your space!
Thanks again for choosing Camerich. Wishing you many happy years with your new furniture!
Kind Regards,
Camerich UK
The service from Camerich was great…
The service from Camerich was great from the moment I entered the shop. I found the staff extremely patient and helpful whilst I changed my mind again and again over fabric choices. The after sales care is very good too - prompt and helpful responses. Would recommend.
8 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Zoe,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience from the moment you visited us. Our team always strives to be patient and supportive, especially when it comes to important decisions like fabric choices! We're also really pleased to know our after-sales team was able to assist you promptly. Your recommendation means a lot so thank you again for choosing Camerich!
Kind Regards,
Camerich UK
High Class Outfit
I ordered a number of pieces from this retailer. I have used them before and not only found the furniture items to be of high quality, but also a consistent level of very good service from their staff. I would mention Ishraq who held our hands throughout the ordering process and couldn't have been more helpful. Also a mention for Nisya who helped us in store. Both were very patient as we debated various options and combinations but never hurried or hassled us to make the sale. I would definitely recommend Camerich for a high class furniture shopping experience.
7 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Robert, Thank you so much for your continued support and for taking the time to share your experience. We're thrilled to hear that you’re pleased with the quality of our furniture and the level of service provided. Ishraq and Nisya will be especially pleased to receive your kind words - they’re both dedicated to making the process as smooth and enjoyable as possible. Your recommendation means a lot to us and we look forward to welcoming you back in the future!
Kind Regards,
Camerich UK
Great experience at Camerich
From the moment I walked into the showroom at Tottenham Court Road to the delivery, the entire experience was seamless. Lexi Stoklosa was exceptionally helpful throughout.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Kristina,
Thanks so much for taking the time to leave us a review - we really appreciate your positive feedback! We're so glad to hear you had such a great experience with Lexi in our Tottenham Court Road showroom - we will be sure to pass along your feedback to her!
We hope you love your Camerich items for many years to come. Thank you for choosing Camerich!
Kind Regards,
Camerich UK
Great service and high quality product
We purchased a new dining table, first viewed in the Tottenham Court Road Store. We placed our order by phone. The whole ordering process was easy and efficient, with great communication from Nisya, our sales advisor. Delivery time was as specified, and we are delighted with the product which is stylish and well made. Highly recommended.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Camerich
Dear Catherine,
Thank you so much for your kind review!
We're delighted to hear that you had a smooth and efficient experience, from visiting our Tottenham Court Road store to placing your order by phone. It's wonderful to know that Nisya provided excellent support throughout the process!
We're so pleased you're enjoying your new dining table and thank you again for choosing us and for the recommendation!
Warm regards,
Camerich UK
I can't recommend the products and the…
I can't recommend the products and the whole experience at Camerich enough! Firstly they have the most professional and friendly staff who go above and beyond to help with all questions and whole customer journey! Veridiana who showed us all the sofas we were interested in, she explained to us without rushing and took her time to make sure we had no more questions left and provided her recommendations for our space. Throughout the whole journey she was on top of her game - answering timely and professionally and made us feel at ease, we knew exactly when to expect the furniture, made the payment process easy and felt supported all the time. I went back and forth for a month to decide on the fabric and colour and she was patient and helpful letting me take home samples to try in my space etc! I waited to write this review to receive the sofa and ottoman and see the fabric and everything together after assembly - no flaw! Amazing experience and I would be back! Thank you Veridiana!! Delivery as promised - if not faster actually and the guys who delivered it and put it together were also friendly and careful. I would recommend Camerich furniture to anyone and I will be back for more.
13 de junho de 2025
Avaliação não solicitada
Resposta da Camerich
Dear Maria,
Thank you so much for your kind words and detailed review! We're absolutely thrilled to hear about your wonderful experience with Veridiana and the team at Camerich.
We're also glad to hear that the delivery team was friendly and made everything was set up to your satisfaction!
We truly appreciate your recommendation and are so pleased that you're happy with your new sofa and ottoman. We look forward to welcoming you back to Camerich for any future furniture needs!
Thanks again for sharing your experience and we hope to see you soon!
Kind Regards,
Camerich UK
Ishraq at the West End showroom is a credit to Camerich
We purchased an L shape sofa from the West End showroom and during the whole process Ishraq just by herself answered all our questions, came up with solutions and concluded the sale. I must say I was quite impressed by her professional attitude and eagerness to help.
13 de julho de 2025
Avaliação não solicitada
Resposta da Camerich
Hi Umut,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you're happy with your L-shaped sofa and that Ishraq provided you with excellent service throughout the process. We'll be sure to pass along your appreciation to her – she's truly a valued member of our team. We hope you enjoy your new sofa for years to come, and we look forward to welcoming you again in the future!
Kind Regards,
Camerich UK
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