CMC Motorcycles Avaliações 

I sold my Triumph Rocket to CMC and found the whole process smooth and easy.
The sales person Stuart was helpful and very respectful. He offered me the full valuation price. Did not try and pick faults to offer a lower price.
He made sure The money was paid straight into my bank before he left.

Never again
This is to long to put in a review so we are in the process of making a video we will add the link here when its finished in a few weeks, but in the mean time if you have work done here check the work sheet against the invoice and make sure they match, also check all the work they claim to have done, like with us when the final transmission oil was changed by them only 21 miles later when we got home and checked it the oil was jet black like it was much older than just 21 miles, i wonder why this is. The staff started arguments with me for no reason and was made to ring me and apologise, but the video will have it all emails, transcripts of the phone calls it will surprise you this one. The one thing they didn’t realise and was not told through all this is you can mark up bikes these days to prove what work has been done to a bike, using uv pens and other various ways and we did so we can prove without a doubt what has happened here, I will never use them again after this. They used to be so good it’s a shame they have gone so down hill

Service team are great , they got my bike straight in for its mot highly recommended these guys and they will
Always do there best to help A++++

Filled out their online form and was happy with what they said they would offer me. Spoke to Ian and arranged a pickup the next day. Ian arrived on time and was happy with the bike. Money transfer completed in a few minutes.
I found the experience absolutely hassle free and the money offered was a fair price....much more than others were offering!!
Ian was brilliant and a thoroughly nice guy. I enjoyed our chat 👍
I would certainly consider using them again!!

I put a £100 retainer on a bike as i live way up on the west coast of Scotland and viewing would take some arranging. Adam (cannock branch) was very helpful and gave me all the time I needed to come view the bike. Unfortunately I never made it but my deposit was refunded without any fuss.

The worst company out there. Their bikes are hugely overpriced and PX valuations are disgusting. Avoid these jokers even superbikefactory are cheaper than these and that’s saying something.

Great service, excellent customer care, huge thanks to Adam who I dealt with and a big thanks to Mark who drove 5 hours to deliver the bike. Highly recommend from one happy customer! Cheers fellas, Lee

Having been a loyal customer of Thunder road for many years I harboured a misconception that the reciprocal provider / customer relationship would continue under the auspices of CMC? How wrong could I be, I recently put up my bike for part ex against a bike in their South Wales branch and was offered the lowest part ex offer I had received from eight other dealers nationally. It is abundantly clear that CMC feel no responsibility in terms of offering reasonable terms to long term customers and subsequently I would urge people to shop elsewhere before buying or part exchanging with this company, you will get far better deals elsewhere.

As a distance buyer relying on a video walk around I feel a bit let down that the oil level on a 7k bike only just made the bottom of the sight glass, so well low!! I would not have bought this bike because of that had I viewed in person. Worth noting that they did the last service themselves and had been sat in the showroom since. The two stars are for the delivery guy who was a very nice Chap and the guy I dealt with on the phone was also polite

Sold my bike to them. Got a good price, collection was quick and easy. No hassle, would definitely recommend.

The staff were brilliant and so helpful. Part exchanged my old bike. They delivered my new baby and took away my old faithful.. So easy. Great doing business with them

CMC at chesterfield is a brilliant show room and garage. my motorbike was taken in for repairs on Tuesday morning.and by wednesday. Graham Cooling called to say they were starting work on the bike. by wednesday afternoon Graham emailed and sent photos of what the problem was how good is that he also emailed Thursday to say he hadn't forgotten about my bike and he was waiting for spares to arrive and it might be a couple of days what a garage Graham has been absolutely great keeping me informed about what's happening can't thank him and his colleagues enough for what they're doing Regards Ronnie BMW F.

I contacted CMC with a view to selling my motorcycle, I was asked for an anticipated selling price and sent some photos. Mr John Clench rang, arranged to view the bike.
He arrived in good time and purchased the motorcycle and the money was immediately transferred into my bank account before he left. He was very polite and courteous and I would like thank him for his help.

CMC Cannock, after sales and service dept the worst I've ever been unfortunately to deal with the 45yrs I spent with motorcycling.
God help if you purchase a bike from them and have problems with it, four weeks of messing about before getting my refund NEVER again.

Well got my 3 bike of cmc after a bad accident on my gs 1200 bought a Harley davidson though this will slow me down whilst I get fit again . Told the sales man look I'm gona have this for 12 months then go back to gs ,,yea no problem I was told we will look after you as you such a good customer and and we will do you good deal back on Harley against another gs as long as you look after the bike , spot on no worries 9 months later I call and say look not getting on with Harley can I trade it in I've only put a thousand or so miles o it ,,,sales man tell you what leave it 2 months call back and we will sort this out ok I said not riding it now anyway as it was February so leaves it calls today April 8th hi it's Me wanting to trade my harley in for Gs what can you do ,,,Was then told we not really buying that style ov bike at the moment and we can only give you 6k after paying 9k 11 months ago I said no way has the bike depreciated 3 thousand pounds in 11 months I was told you will look after me and explaind the situation End ov day they could give a toss all sales tell you anything then bullshit you when you want to trade back in I'm so pissed of with them buyers be careful

CMC Cannock branch 26/02/2026.
Top class service from start to finish.
Having made the choice to have the major 18000 mile service, including the valve check on my s1000xr. I can’t fault this place for the work they carried out from my initial enquiries, through to booking and having had all works completed plus extras as requested, and a fresh MOT.
The customer service I experienced for me was 10/10.
All the work was documented including pictures of the valve check strip down with tolerance readings, torque settings and parts old and new for proof or works completed. This is great to have, to not only feel Assured the works have been done, but also proof for next owner at some point down the road.
All parts were listed on itinerary, service light reset and service book stamped, signed and dated, plus Loads of pictures and paperwork proof.
The bike came back clean, with all bolts, panels ect complete with nothing damaged, missing or loose. The attention to detail on my experience was just brilliant. No leaks of any kind and the bike feels like new.
I would like to thank Lee Clarke for the initial chat about the service, and with the booking and extra request's.
Also the mechanic who unfortunately I don’t have a name for, top job.
And last but least, Neil Holiday who I dealt with on completion of the bikes works and payments.

You all have been a pleasure to deal with, and just really wanted to say thanks for everything.

Efficiency, quality and turn around time was top notch.
Top blokes.

Thanks.
10/10

Sold my bike to cmc and dealt with Stuart. Whole process was pretty straightforward and he was honest about his mistake in initially valuing the bike. We ended up meeting in the middle and he came to fetch the bike at the time and date we agreed.

From my first call with CMC Motorcycles Coleshill, I was made to feel comfortable, received really good clear advice, was not put under any pressure to buy, the communication help from Martin was just the highest quality, even when I was going to have to delay the final payment due to an error from another party Martin again was understanding and helpful. The guy who delivered the bike to me again was a top man, had a good three hour journey but still did not rush me on taking delivery, gave me a run down and good advice about the bike. All in all I can really truly say If your looking for a bike and want someone you can trust definitely use CMC Motorcycles. Thank you not just for the bike but all the help right up to the delivery.

Kim at CMC Clay Cross was unreal. I ordered a helmet over the phone and she arranged it straight from the manufacturer into store for me. She knew exactly what I needed, kept everything smooth, and it arrived quickly. The helmet was perfect — exactly what I was after and more. Proper top-tier service. Highly recommend! 💯
Thanks again Kim

Firstly Terri is excellent. Really friendly, enthusiastic and knows her stuff. She really tries to make sure you’re happy and getting great service and you can tell she wants to make a sale both sides are happy with. Unfortunately this is where the positivity ends as she’s held back by the rest of the sales management.

Tried really hard to buy a bike from cmc Newport and have used them happily several times over a number of years. It seems new staff or the fact there is now little competition in South Wales means their standards have dropped lately. I called in to buy it on 2 separate occasions but wasn’t able to.

Was given a very low part ex offer for my bike with absolutely no negotiation. Part excuse being they would have to put to trade as they can’t retail that type of bike. Despite being a bike I purchased from them, similar bikes (age and type) being on the website at the time, and having been told this on a previous part ex that was then on their website soon after. Sold mine via webuyanybike for £500 more than their offer.

Put a deposit on the bike i wanted and went in on the weekend to purchase. Knew it was priced high compared to comparable but hoped to negotiate a small reduction. Discovered in store that the bike needed a major service and was quoted £750. Initially they refused to consider any reduction and eventually offered £200 off. Sales manager even acknowledged the bike was overpriced when shown autotrader ads for comparable bikes and noted another store had taken it in on too high a part ex price but they had to make their profit.

I had raised a couple of minor issues on bike and the manager seemed more interested in proving me wrong and telling me I didn’t need to buy if not happy. Eventually agreed to speak with service manager on the Tuesday to see if slight discount on the service might be possible and would call me.

By 1pm on Tuesday I called as had heard nothing. Given the poor service and being told on that call he had not even spoken with the service manager, but would try to and would call me back, I advised I would prefer my deposit back. I wasn’t even asked why I had decided to pull out of the sale! Thoroughly disappointed with the poor attitude and want to put profits over customers.

Have since purchased a bike from a dealer in Bath and the difference in attitude, price and customer service was night and day so definitely worth looking further afield.