CMC Motorcycles Avaliações 

Just purchased my second bike from CMC Chesterfield, as before a perfect experience. All staff were very friendly, professional, knowledgeable and courteous to all my requirements. I will definitely give them all my future business. Thanks guys.

Drove up to cannock to view a motorbike two hours and 30min drive after being told the bike was in amazing condition, I arrived to see it had been sprayed with really bad rust underneath the paint. There attitude was " you don't have to buy it" I said you lied when I asked you was there rust and they said it is what it is mate. Went to fraiser of Gloucester in the end, brilliant customer service, 300 off a new bike and a free pair of gloves costing £85 chucked in.

On a recent road riding holiday I noticed a nail in my rear tyre it hadn't actually pierced the inside of of the tyre so I continued my journey hesitantly with about three hundred miles to go and alot of motorway miles to do I thought I should get said tyre sorted so I pulled over into a local tyre specialist. Very helpful people couldn't help but told us of a large motorcycle dealer up the road who would be able to sort it for us.we pulled up to CMC motorcycles thinking thank goodness we can continue our journey with no worries. HOW wrong we were. I walked into reception explained to the nice lady what the problem was and she said I will have a word with the service manager. She returned to explain to us that they were to busy to take on any more work that day.
The service manager!!! who didn't even bother to come out and greet us or explain his gargantuan workload. Obviously needs some customer relation schooling.in My 40+ years of biking we have always stuck together and help each other out in times of need. So I certainly won't be having anything to do with CMC motorcycles.
Yours regretfully Ian and ro mansbridge.

Second purchase from CMC CANNOCK with the first perfect in every way. This time the bike was not prepared to the same standard. Check sheet completed but with a nine year old front tyre (on a superbike) clutch fluid reservoir below minimum, just over half a tank of fuel when upright instead of full, one of three stainless bolts missing from chain guard and another loose. I missed the bolts until home but I did raise the fuel and clutch fluid issues (after a 20 minute test ride) to be told it was full when I went out and asked to book it in to have the clutch fluid topped up. I pointed out it looked two thirds full on side stand initially and I would only take the bike if it was done there and then as I did not want to immediately come back. The bike was then fueled and clutch fluid topped but had to accept the tyre to acquire the bike. Anyway if you are purchasing from CMC CANNOCK make sure you still thoroughly check your new machine yourself or somewhere else by a qualified mechanic and remember a tyre degrades overtime with an advised maximum life of 10 years for any bike (check the 4 digit week and year date code on the tyre wall) even if the tread is not worn down. I was also informed the bikes are prepared with only the next 1000 miles considered and to return every 6000 miles or annually to validate the lifetime warranty. Great bike, fair price, helpful salesman, but deal soured by the above. Would buy again but be more careful and inspect 100% before my test ride and then inspect again upon the purchase/collection day.

Amazing staff very helpful and patient.. we went in there this morning to get an idea on what type of helmet etc my partner would need as he is doing his CBT course.

The gentleman that served us had a vast amount of knowledge and experience he completely put us at ease and was happy to help

My partner ended up buying a helmet and the speaker kit .. the gentleman fitted the device for us ( even though it’s a Saturday and was very busy )

Can’t rave about this store at coleshill enough .. we will definitely be going there again and again

Poor service, no call back, disappointed. Seems that because they are selling lots of bikes they don’t have to worry about customer service. Oh well.

This is now my third bike from CMC ....Perfect ...Bruce was excellent ....bike delivered ..well done lads!!!!
Buy with confidence

Brilliant purchase from Cannock CMC. Mint bike bought unseen on trust; new tyres; serviced;warranty.
Delivered promptly to South Glos
Well pleased.
Thanks Simon

There service plan is aload of rubbish
I've just finished my 4 yr plan and honestly the worst experience I've ever had .

I've had things fall off on the way home after a service this happend twice. the response I got was well we cant check every nut and bolt ..... . I'm sorry but if you take things off you put it back on .
Im sure the oil has only been changed once in 4 years . the chain oil they use is rubbish I told them after the first service not to use there stuff I'll use my own.

My xt660z enduro bike kept cutting out or wouldn't start when it rained all day .life time warranty I sent it back 2 weeks they had it .....I got it back still the same.

They changed a throttle sensor i was told as they couldnt find anything wrong .
I googled it and it's a common fault the ht lead lets water in. Hence it got damp and wouldn't start.
Abit of vasloline problem solved in minutes.

My lasted service tuseday was ment to only be 2 hrs dropped the bike off at 9am had a phone call to pick the bike up at 3.30pm I live a hr away and they shut at 4.30pm. The next day had a snotty phone call when are you bringing our hire bike back. My response was well I had the day off work to bring you my bike now I'm back in work. So I'll do my best to get it to you the response was well we need our bike back.

I would never have service plan with this company or even buy a bike from them again .
Theses are a back street rip off guarge but some how have a good name for themselves.
Be very careful.

Simply a great experience thanks, Jack.

CMC Motorcycles (BuyMyBike.co.uk) responded quickly to online enquiry to sell a 50cc scooter. I was able to provide full details and numerous photos for them to give a decent reliable price. They arrived next day, were thoroughly professional and friendly, paid the offered price immediately into my bank account and took the bike away. So very simple and saved all the hassle dealing with a private sale and inevitable time wasters.
Would definitely recommend.

Sold my motorcycle to CMC for a fair price - probably the best of all. Yes, there are some rogues out there but not CMC. First class service from Iain Wilkie. A thoroughly nice man. All documents prepared and the bank transaction was very fast. Ian also kept to his appointed time and was happy to wait until I had verified the bank transaction.

If you are intending selling your motorcycle I would suggest you contact CMC first.

Thank You Ian.

CMC Cannock have brilliant service staff. They are courteous, return phone calls when they promise they will . I can't say enough good stuff about them - especially Neil! Thanks boys!

Today 18/9/20 i purchased a 2nd hand Tracer 900 from the cannock branch ,I was looked after by Simon Jones sales i have to say in all my years of buying vehicles and i an 71 i have never felt so satisfied with the service i have been given dealing with Simon was an absolute pleasure, from step 1 to the finish was nothing but proffesional, curtious, friendly, and respectful, i would highly recommend C.M.C Cannock to any genuine prospective buyer .

I bought a bike from them which went fine, I then had a tracker and USB port fitted.. This is where the trouble starts. One of these things is killing the battery.
I called them and was told to call back the following week as they don't have a loan bike at the moment (seems doubtful but ok). Following week I call back this time he's busy and will call me back in a couple of minutes.. 2 hours later I try calling.. No answer.. Another hour still no answer.. Try again 2 times 30 minutes later and straight to answer phone again.. So I withhold my number and get an answer this time!! Coincidence?? Again still no spare bike and for me to call back in a week..
Customer service... Lacking!!

From the start of the bike purchase process, through to bike pick up the staff at CMC Clay Cross were exceptional. Initial contact with Ross was professional, with call backs made when agreed and being greeted by my name when visiting was a great touch. Paul dealt with my purchase and could not have been more polite, friendly and customer focused. The guys went above and beyond to ensure my bike was pdi'd, serviced and MOT'd. On my arrival for collection the bike was spotless, well presented and handed over with the minimum of fuss and a considerable box of original parts.
The showroom had excellent social distancing measures with ample sanitiser for use. Both the male and female toilets, used by my wife, were very clean. Given that we arrived at 9:30 on a Saturday, the showroom and shop were surprisingly busy, which I found a reassuring sign of trust and customer experience.
Despite this store being a good 4 hour drive to get to, it would definitely be my first choice for another bike. Overall 10/10.

Well best bikes best sales staff best location keep it up cmc chesterfield

CMC sold me the wrong parts for my BMW 750 GS. Still after 2 months and 24 emails it is STILL not resolved.
If I'd just bought off eBay or Amazon I'd have received months ago with simple return if there was an issue. Will never use CMC again.

they take your money then lie to you I wish I would of never bought my bike off them they ruined the enjoyment of my first big bike purchase best avoided i would of given them no stars if I could thank you clay cross and thank you Danny

I have to say when my partner brought a MT125 from the coleshill branch we were both convinced that CMC would take complete care of him and the bike. This is not the case. Their customer service has bee beyond poor! He has had the bike for 6 months and had 4 major issues with the bike! This has now rendered it unusable and he is a key worker!! Out of the 4 issues only 1 had been rectified which took almost 2 months to do so. The first issue started just a month after the purchase. I have to say the overall customer service of this place is a joke and they have no concern for the people that ride off on their bikes. Currently have 3 major issues with the bike which he now cannot use to get to work. He supply healthcare and ppe to hospitals and care homes. And cmc so not care to fix these issues!!!