Creed Perfumed Oil - katastrophal billiger Flacon-Spender, Die Düse ist federleicht und sofort abgegangen. Wenn man sie wieder aufsteckt dreht sie sich und spritzt in alle Richtungen - auch die Augen!... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've been a CREED connessieur since 2020. The service, product knowledge and personal style of the Madison Avenue, NYC boutique was impeccable. I always enjoyed the unique and intense aromas from Love... Ver mais
A empresa respondeu
Bought Creed Aventus through a third party seller and was a bit concerned seeing a few moany reviews about the change in formula reducing quality etc. First impression for me is that it’s expensive, y... Ver mais
A empresa respondeu
Der Versand ging schnell und reibungslos. Der Duft kam sicher bei mir an. Die Intensität hat im Vergleich zu früheren Bestellungen leider etwas nachgelassen. Mittlerweile werden 3-4 Sprühstöße benö... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Mount Street 99, W1K, London, Reino Unido
- www.creedfragrances.co.uk
3,4
Bom
433 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They were very polite
They were very polite, and had exellent service
30 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Vyubui,
Thank you for taking the time to share your experience.
We are delighted to hear that you found our team so polite and that you received excellent service. Your kind words are greatly appreciated and will be shared with the team.
We look forward to welcoming you again soon.
Kind regards,
Creed Fragrances Customer Care Team
Unfortunately
Unfortunately, I received the empty package, only the packaging. Somewhere along the way between your warehouse and me, someone stole the perfume bottle from the package.
28 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Marian,
We are sorry to learn that your order did not arrive as expected.
To allow us to investigate this matter further, please contact us via our Contact Us page, providing your order number and any relevant details. Our team will thoroughly review the matter and respond as soon as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
Kind regards,
Creed Fragrances Customer Care Team
My experience with Creed was certainly…
My experience with Creed was certainly an unusual one. Unfortunately, I never received the product I had ordered, despite it being dispatched from the warehouse.
However, what truly impressed me was the way Creed handled my case. The Customer Care Team took my concerns seriously, investigated the matter thoroughly, maintained excellent communication throughout the process, and ultimately issued a full refund.
I would especially like to thank Nathan for his professionalism, kindness, and dedication. His support, along with the efforts of the entire Customer Care Team, restored my confidence in Creed as a company that genuinely values its customers.
Although I was disappointed not to receive my order, I greatly appreciate the honesty, integrity, and customer service shown throughout the process.
I look forward to placing another order in the future and hope my next Creed fragrance reaches me safely.
Thank you once again, Nathan and the entire Creed Customer Care Team.
28 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Ekaterini,
Thank you for taking the time to share your experience.
While we are sorry that your order did not reach you as expected, we are very pleased to hear that Nathan and our Customer Care team were able to support you throughout and resolve the matter for you.
Your kind words about Nathan’s professionalism and care are especially appreciated, and we will be sure to share them with him and the wider team. We are grateful for your understanding and for your kind recognition of the support you received.
We look forward to welcoming you again and hope your next Creed experience is a truly memorable one.
Kind regards,
Creed Fragrances Customer Care Team
Expected better from a premium brand
I contacted Creed regarding a fault with their refillable travel atomisers. We have purchased four Creed atomisers in total, and two of them have now developed the same issue, despite only being used occasionally for travel (around three or four times a year).
I contacted Creed not only because I wanted advice on a potential product issue, but also to ask whether this was a known fault with the atomisers. Unfortunately, the response felt very dismissive. I was simply directed back to the retailer because the purchase was made through a retailer.
I understand that the retailer is responsible for handling the return process, but I expected a luxury brand such as Creed to show more interest in investigating a possible quality issue with their own product, particularly when two out of four items have failed.
The disappointing part is not only the fault itself, but the lack of ownership and reassurance from the brand. For a company with Creed’s reputation and price point, I expected a much higher level of customer care.
27 de julho de 2026
Avaliação não solicitada
Absolutely magnificent fragrances and…
Absolutely magnificent fragrances and very fast fast shipping!
25 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello,
Thank you for your kind words. We are delighted to hear that you are enjoying your fragrance and that your order arrived promptly. We appreciate you taking the time to share your experience and hope to welcome you back in the future.
Kind regards,
Creed Fragrances Customer Care Team
Excellents parfums mais packaging à revoir.
Excellents parfums, packaging à revoir, 3 commandes et reçus 3 fois des boites cadeaux détériorées ou avec un boîtier qui ce décolle au vus du prix des parfums ce n’est pas tolérable ..
24 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Bonjour Asma,
Nous vous remercions d'avoir partagé ce témoignage si chaleureux. Nous sommes heureux et que nos parfums ont laissé une impression si positive positive et que notre service a répondu à vos attentes.
Notre service client souhaiterait vivement avoir l'occasion d'examiner ce qui s'est passé et de résoudre ce problème directement. Nous vous invitons à nous contacter via notre page Nous contacter en indiquant les détails de votre commande ; un membre de notre équipe reviendra personnellement vers vous pour vous accompagner.
Nous apprécions vraiment votre témoignage et espérons que vous continuerez à apprécier votre parfum Creed.
Cordialement,
L'équipe du service client Creed Fragrances
High end quality fragrance
Bought Creed Aventus through a third party seller and was a bit concerned seeing a few moany reviews about the change in formula reducing quality etc. First impression for me is that it’s expensive, yes, but it is an amazing, high quality fragrance that lasted all day. Love it. Would recommend
23 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Bob,
We are delighted to hear that Aventus has made such a positive impression and that you are enjoying its lasting performance and craftsmanship. It is a pleasure to know it has met your expectations, and we appreciate you taking the time to share your experience.
Kind regards,
Creed Fragrances Customer Care Team
Schnelle Lieferung und der kleine…
Schnelle Lieferung und der kleine Beutel als Geschenk ist einfach toll. Creed ist schon etwas Besonderes!
22 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hallo,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen.
Wir freuen uns zu hören, dass Sie eine reibungslose Bestellung und eine pünktliche Lieferung genießen konnten und dass unsere Düfte und unser Service einen so positiven Eindruck hinterlassen haben.
Ihre freundlichen Kommentare werden sehr geschätzt, und wir freuen uns darauf, Sie in Zukunft wieder willkommen zu heißen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Guter Versand. Duftintensität lässt schnell nach.
Der Versand ging schnell und reibungslos.
Der Duft kam sicher bei mir an. Die Intensität hat im Vergleich zu früheren Bestellungen leider etwas nachgelassen. Mittlerweile werden 3-4 Sprühstöße benötigt um einen langanhaltenden Effekt zu erzielen.
Der Duft selbst ist wie immer sehr schön und ausdrucksvoll.
22 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hallo Mathias,
Vielen Dank für Ihre Rezension. Wir freuen uns zu hören, dass Ihre Bestellung pünktlich angekommen ist, und hoffen, dass Sie weiterhin Freude daran haben, unsere Düfte zu entdecken.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Commande immédiatement traitée et…
Commande immédiatement traitée et expédiée dans la foulée.
Parfait
16 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Bonjour Jerome,
Nous vous remercions pour votre avis. Nous sommes ravis d'apprendre que votre commande vous soit parvenue rapidement, et espérons que vous continuerez à prendre plaisir à découvrir nos parfums.
Cordialement,
L'équipe du service client Creed Fragrances
Very professionnel
Very professionnel
Very nice packaging
16 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Philippe,
Thank you for taking the time to share your experience.
We are delighted to hear that you enjoyed a seamless ordering experience.
Your kind comments are greatly appreciated, and we look forward to welcoming you again in the future.
Kind regards,
Creed Fragrances Customer Care Team
Wonderful customer service
Wonderful customer service. Even though the error was my own fault the customer service team corrected it very quickly. Amazing scents and the free engraving and gift cards made the gift look so luxurious.
16 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Jane,
Thank you for your kind words and for taking the time to share your experience.
We are delighted to hear that our Customer Care team was able to assist you promptly. It was our pleasure to help, and we are so pleased that the finishing touches of our gifting service made your gift feel truly special.
Your appreciation of our fragrances and service means a great deal to us. We look forward to welcoming you again for your next Creed experience.
Kind regards,
Creed Fragrances Customer Care Team
Bonjour !Bonjour ! Veuillez demander Christopher lorsque vous ferez vos achats dans le nouveau magasin au 211 Rue Saint-Honoré
Bonjour ! Ma femme et moi avons récemment visité Paris, et nous avons eu le plaisir de découvrir la nouvelle boutique au 211 Rue Saint-Honoré. Nous avons passé un merveilleux moment avec le représentant de Creed, Christopher ! Il était professionnel, informatif et extrêmement connaisseur des gammes de produits disponibles à l'achat. Nous avons fini par dépenser plus que prévu, mais nous sommes très heureux de tous nos achats. J'aimerais également remercier Chris, l'un des managers présents. Sa gentillesse et son hospitalité ont rendu notre visite encore meilleure ! Merci pour cette visite formidable et Christopher est une personne formidable et extrêmement compétente dans son domaine ! Merci, nous reviendrons !
1 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Bonjour Ben,
Nous vous remercions d'avoir partagé ce témoignage si chaleureux. Nous sommes heureux d'apprendre que votre expérience a été aussi positive et que notre service a répondu à vos attentes.
Votre retour compte énormément pour nous, et nous vous sommes reconnaissants de nous avoir donné l'occasion de vous accompagner.
Cordialement,
L'équipe du service client Creed Fragrances
Creed simply has the best fragrances
Creed simply has the best fragrances. The service is excellent, ordering is smooth and easy, delivery is fast, and the quality is outstanding.
14 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Peter,
Thank you for your wonderful review.
We are delighted to know that you enjoy our fragrances and that your experience with Creed, from ordering through to delivery, was a smooth one.
Your kind words are sincerely appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Creed Fragrances Customer Care Team
I ordered a aventus hand & body wash…
I ordered a aventus hand & body wash and a 5ml travel atomiser. The atomsier is very good, worth the money, and the body wash is very luxurious, love it. I will order more body wash
11 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Lovas,
Thank you for taking the time to share your experience.
We are delighted to hear that you are enjoying both your Aventus Hand & Body Wash and your Travel Atomiser. It is especially pleasing to know that the Hand & Body Wash has become such a favourite.
We truly appreciate your kind words and look forward to welcoming you back to Creed for your next order.
Kind regards,
Creed Fragrances Customer Care Team
I've been buying creed for years and…
I've been buying creed for years and absolute loved it...what the hell have you done to it?Absolute daylight robbery,the odour lasts for max 2hours and it's gone,
I buy it from John Lewis Nottingham,recently purchasing two boxes of 20ml bottles for me and my wife at a cost of £210 per box of five 20 ml bottles..after using it for a week and noticing there was no odour,I returned them to John Lewis,to be told there's nothing that can be done as they'd been opened,of course they've been opened or I wouldn't be returning them..the manager came over and told me it's not their fault it's the companies as they have changed the way they make them...disgusting and selling them as the same item and price.iv bought lots of creed over a ten year period,I like to smell nice as does my wife...I feel violated and robbed,I may aswell of purchased Brut for £5,I work hard to support my family and saved up to purchase these items,really really disheartened and I'd like compensation as I feel iv been robbed of my hard earned money by creed and John Lewis.i very much doubt I'll get a reply and should of rang trading standards regarding this.absolute shambolic and dispicable behaviour by conmen...i will never purchase this scented tap water again
15 de abril de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Dave,
Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and understand how disappointing this must have been, particularly as a long-standing Creed customer.
We would appreciate the opportunity to look into this further. At your convenience, please contact our Customer Care team at customerservices@creedfragrances.co.uk with your purchase details, including the fragrances purchased and the date of purchase, so that we can gather the relevant information and refer your concerns to the appropriate team for review.
We value your loyalty to Creed and sincerely hope to have the opportunity to assist you further.
Kind regards,
Creed Fragrances Customer Care Team
für 5 Duftproben von denen mir 3 bisher…
für 5 Duftproben von denen mir 3 bisher nicht gefallen haben sind 45 € eigentlich eine Unverschämtheit. Ich hab jahrelang Erolfa gekauft und wollte nur mal was Neues ausprobieren. sehr enttäuscht
8 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hallo Franca,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Es tut uns leid zu erfahren, dass Ihr Duft nicht Ihren Erwartungen entsprochen hat.
Damit wir die Angelegenheit weiter untersuchen können, kontaktieren Sie bitte unser Kundenbetreuungsteam unter customerservices@creedfragrances.co.uk und geben Sie Ihre Bestellnummer sowie alle relevanten Details an. Wir werden Ihre Erfahrung gründlich überprüfen und so schnell wie möglich antworten.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Ne commandait jamais !!!
Vite ! S’éloigner !!!
Les produits sont de plus en plus cher mais de moins bonne qualité comparé à d’autre parfum comme par exemple Tom Ford, Trudon ou l’Artisan parfumeur …
Mais le pire, c’est leur vente en ligne .
Le site n’est pas fiable et vend de mauvais produits et aucun SAV.
Je n’entends que de très mauvais retour depuis que j’ai acheté un produit périmé sur leur site .
Malgré mes mails, rien à faire !!
320€ à la poubelle !!
Plus jamais !!!
18 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Bonjour Gregory,
Merci d'avoir pris le temps de partager votre retour.
Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées et vous prions de bien vouloir excuser la gêne occasionnée.
Notre service client souhaiterait vivement avoir l'occasion d'examiner ce qui s'est passé et de résoudre ce problème directement. Nous vous invitons à nous contacter via notre page Nous contacter en indiquant les détails de votre commande ; un membre de notre équipe reviendra personnellement vers vous pour vous accompagner.
Votre retour compte beaucoup pour nous, et nous espérons pouvoir restaurer votre confiance envers la Maison Creed.
Cordialement,
L'équipe du service client Creed Fragrances
SERVICIO DE MENSAJERÍA MUY BIEN..LOS…
SERVICIO DE MENSAJERÍA MUY BIEN..LOS PERFUMES LOS MEJORES..REPETIRE ..
4 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Estimado Jose,
Gracias por su excelente valoración. Nos complace mucho saber que ha disfrutado de una experiencia positiva con nuestro servicio.
Agradecemos sinceramente sus amables palabras y esperamos que continúe disfrutando de su fragancia Creed.
Atentamente,
Equipo de Atención al Cliente de Creed Fragrances
Creed is the best
Creed is the best. Their fragrances are the best. Their packaging is the best. Their customer service is the best. I’m an advocate of the highest order for life! Love everything about them! Richard
4 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Richard,
Thank you for your wonderful review and for your continued support.
We are delighted to hear how much you appreciate our fragrances, packaging and Customer Care. Your kind words and loyalty mean a great deal to us.
We look forward to welcoming you again soon.
Kind regards,
Creed Fragrances Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.