Creed Fragrances  Avaliações 

434
O TrustScore é 3.5 de um total de 5

3,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Creed Perfumed Oil - katastrophal billiger Flacon-Spender, Die Düse ist federleicht und sofort abgegangen. Wenn man sie wieder aufsteckt dreht sie sich und spritzt in alle Richtungen - auch die Augen!... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I've been a CREED connessieur since 2020. The service, product knowledge and personal style of the Madison Avenue, NYC boutique was impeccable. I always enjoyed the unique and intense aromas from Love... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Dear Customer Service, I have received my Creed perfume, but I was disappointed to see that the box is stained and damaged. For a product of this price and quality, I would have expected th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought Creed Aventus through a third party seller and was a bit concerned seeing a few moany reviews about the change in formula reducing quality etc. First impression for me is that it’s expensive, y... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

434 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 76% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(434)

191 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Everything went well except that the…

Everything went well except that the advertised Promo Code for 10% off never arrived (Http/1.1 Service Unavailable for days after email confirmation). Sadly the 45€ Code for buying the sample set that arrived me doesnt work for the fragrance I intended to buy.

12 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Moerle,

Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was positive, however, we are sorry to learn of the difficulties you experienced with the promotional code.

To allow us to look into this further, please contact us via our Contact Us page, providing your order details and any relevant information regarding the promotion. Our Customer Care team will be pleased to review this for you and respond as soon as possible.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

No soy un experto en perfumería y menos…

No soy un experto en perfumería y menos en perfumes nicho,pero después de ver muchos videos y comentarios sobre CREED,me decidí a pedir un kit de muestras y la verdad ahora entiendo porque se habla tanto sobre esta marca.To davia no he acabado de probar todas las muestras y ya estoy maravillado de la calidad y la combinación de estos perfumes .Así que cuando termine estoy seguro que compraré mi primer perfume en su tamaño original sin dudarlo .

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice flavour

11 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Jost,

Thank you for your review. We are delighted to hear you are enjoying your fragrance.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery. And yeah who knows how good it is ,dont need to ask xD always something else .

11 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Ke,

Thank you for your review. We are delighted to hear that your order arrived promptly, and we hope you continue to enjoy discovering our fragrances.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 1 de um total de 5 estrelas

No matter what creed store or counter…

No matter what creed store or counter I've been to the staff are always unbelievably rude. The worst ones I've experienced are the creed staff at flannels meadowhall you earn minimum wage! Why are you so rude? Disgusting. I emailed creed about this but still the same staff are there being rude to customers! Do creed purposely train their staff to be like this? I won't even mention the fragrances! All terrible reformulations & not worth it anymore.

6 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Ryan,

Thank you for sharing your feedback. We are disappointed to learn that your experiences have not reflected the high standard of service we strive to provide.

Your comments have been noted and taken seriously. A member of our team will be in touch shortly to discuss your experience in greater detail and investigate the concerns you have raised.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Easy order quick delivery

Easy order, super fast delivery for the 2nd time.

9 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Clemens,

Thank you for your review. We are delighted to hear that your ordering experience was seamless and that your delivery arrived promptly once again.

We hope you are enjoying your latest fragrance, and should you require any assistance, please do not hesitate to contact us.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I bought this perfume as a gift for the…

I bought this perfume as a gift for the woman I love, and it was the perfect choice. The scent is warm, soft, and beautifully comforting. She absolutely loved it, and seeing her smile when she wore it made it even more special. It’s a unique fragrance that feels cozy, elegant, and full of charm. A wonderful gift for someone truly special.

9 de abril de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Arturs,

Thank you for your kind review. We are delighted to hear that the fragrance was the perfect choice for such a meaningful gift, and that it was so well received.

It is always a pleasure to know our fragrances play a part in special moments. We truly appreciate you taking the time to share your experience.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Bonjour

Bonjour. Le colis n'a pas été livré. Je ne l'ai pas encore reçu et j'ai donc déjà signalé sa disparition au service de livraison en leur demandant d'enquêter. Je suis très contrariée car c'était le cadeau d'anniversaire de mon mari et je voulais vraiment lui faire plaisir. Son anniversaire est demain… Je suis vraiment déçue qu'il ne l'ait pas reçu.

9 de junho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Kundenservice passt nicht zur Marke

Ich hatte bereits ein Creed-Parfüm gekauft und war vom Duft begeistert. Gerade deshalb wollte ich weitere Düfte der Marke kennenlernen und habe mehrere Proben bestellt.

Umso größer ist meine Enttäuschung über das gesamte Einkaufserlebnis.

Beim Bestellvorgang auf dem iPhone war für mich nicht ausreichend erkennbar, dass das „Creed Inspiration Kit“ ein Damen-Probenset ist. Ich wollte Herrendüfte testen und habe deshalb versehentlich das falsche Set bestellt.

Als ich den Fehler bemerkte, erwartete ich bei einer Luxusmarke einen kundenorientierten und unkomplizierten Service. Stattdessen erhielt ich eine kategorische Ablehnung meiner Bitte um Kulanz. Die Kommunikation wirkte auf mich wenig professionell, die E-Mails waren teilweise in sprachlich schwachem Deutsch verfasst und entsprachen für mich keinesfalls dem Niveau, das ich mit einer Premium-Marke verbinde.

Besonders irritierend fand ich die Retourenabwicklung. Die Ware kommt aus Polen, die Retoure muss auf eigene Kosten nach Polen geschickt werden und für einen Warenwert von lediglich 45 € hätte ich zusätzlich rund 15 € Versandkosten tragen müssen. Das steht für mich in keinem Verhältnis.

Hinzu kommt, dass zahlreiche andere Kunden öffentlich von Problemen bei Retouren berichten. Ob diese Berichte zutreffen, kann ich nicht beurteilen. Sie haben jedoch mein Vertrauen in die Abwicklung nicht gestärkt. Am Ende hatte ich das Gefühl, zwischen dem Verlust von 45 € Warenwert oder dem Risiko einer kostspieligen Rücksendung wählen zu müssen.

Die Düfte von Creed mögen hervorragend sein. Das Kundenerlebnis dahinter war es für mich leider nicht. Gerade bei einer Marke, die für Exklusivität, Luxus und höchste Ansprüche stehen möchte, hätte ich deutlich mehr Serviceorientierung erwartet.

Schade. Eigentlich wollte ich weitere Creed-Düfte entdecken. Nach dieser Erfahrung werde ich künftig andere Marken bevorzugen.

7 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

World class

Easy to order, fast shipping, world class products and customer experience. My only go to from now on!

Cheers
Andreas

5 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Andreas,

Thank you for taking the time to share your experience.

We are delighted to hear that you enjoyed a seamless ordering experience, prompt delivery, and that our fragrances and service left such a positive impression.

Your kind comments are greatly appreciated, and we look forward to welcoming you again in the future.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Website errors by ordering

Website errors by ordering. No discount received. Could not sign up for newsletter. Too many delivery updates after order. No actual delivery to address. Ended up in pack station.

1 de junho de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Matt,

Thank you for taking the time to share your feedback.

We are sorry to learn of the difficulties you experienced with your order, including the issues encountered during checkout and delivery.

To allow us to investigate this matter further, please contact us via our Contact Us page, providing your order number and all relevant details. Our team will thoroughly review your experience and respond as soon as possible.

We appreciate you bringing this to our attention and look forward to assisting you.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great fragrance

Made a purchase and it got delivered , and smells great too ◡̈

30 de maio de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Pascal,

Thank you for taking the time to share your feedback.

We are delighted to hear that your order arrived promptly and that you are enjoying your fragrance.

Your kind comments are greatly appreciated, and we hope you continue to enjoy your purchase.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Duftnote nicht lang anhaltend !

Nach einer Reklamation wurde mir umgehend der Betrag und das Porto wieder gutgeschrieben.
Der Kundenservice war bestens und es wurde spätestens nach einem Tag auf meine Anliegen reagiert.
Leider ist die Haltbarkeit des Duftes des Parfüms Absolu Aventus nicht lange anhaltend.
Für solch ein teures Parfüm sehr unverständlich.
Der Duft ist einmalig , aber würde das Parfüm nicht noch einmal zu diesem Preis kaufen wollen.

30 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I love their perfumes.. customer support, not so much.

I love their perfumes. Unique and high quality. However, I got a 250ml Spice & Wood as an anniversary gift a couple of years ago. This is an almost £900 flacon. Very exclusive, and expected to last you many years. Unfortunately I accidentally dropped the class cap on the floor, breaking it in the process. I have tried to get a replacement cap from Creed, and a local distributor, but they are simply not interested in helping me. So now I have my perfume in cheap decants from Temu instead. Very dissappointing customer support.

7 de maio de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Alex,

We are sorry to learn of your disappointment regarding your recent experience.

While we are delighted to hear of your appreciation for our fragrances, we regret that you have been unable to obtain assistance with your enquiry regarding your Spice & Wood flacon.

To allow us to investigate this matter further, we kindly ask that you contact us via our Contact Us page, providing any relevant details. Our team will review your enquiry thoroughly and respond as soon as possible.

We appreciate you bringing this to our attention and look forward to assisting you.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great !!

Great !!! Delivery, parfum, everything perfect

28 de maio de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Fernando,

Thank you for taking the time to share your experience.

We are delighted to hear that you were pleased with your fragrance and delivery experience.

Your kind comments are greatly appreciated, and we hope you continue to enjoy your purchase.

Kind regards,
Creed Fragrances Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Customer Service!

Customer service responded quickly as soon as I addressed the issue I am trying to figure out. Huge shoutout to DJ, Ashley, & Nathan at Creed for assisting me and for being so helpful!

28 de maio de 2026
Avaliação não solicitada
logotipo da Creed Fragrances

Resposta da Creed Fragrances

Hello Gerardo,

Thank you for taking the time to share your experience.

We are delighted to hear that our Customer Care Team was able to assist you promptly and provide the support you needed. Your kind words will be shared with DJ, Ashley and Nathan, who will be pleased to know their assistance made such a positive impression.

Your comments are greatly appreciated, and we look forward to assisting you again in the future.

Kind regards,
Creed Fragrances Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais