Creed Perfumed Oil - katastrophal billiger Flacon-Spender, Die Düse ist federleicht und sofort abgegangen. Wenn man sie wieder aufsteckt dreht sie sich und spritzt in alle Richtungen - auch die Augen!... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I've been a CREED connessieur since 2020. The service, product knowledge and personal style of the Madison Avenue, NYC boutique was impeccable. I always enjoyed the unique and intense aromas from Love... Ver mais
A empresa respondeu
Dear Customer Service, I have received my Creed perfume, but I was disappointed to see that the box is stained and damaged. For a product of this price and quality, I would have expected th... Ver mais
Bought Creed Aventus through a third party seller and was a bit concerned seeing a few moany reviews about the change in formula reducing quality etc. First impression for me is that it’s expensive, y... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Mount Street 99, W1K, London, Reino Unido
- www.creedfragrances.co.uk
3,4
Bom
434 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Creed is the best
Creed is the best. Their fragrances are the best. Their packaging is the best. Their customer service is the best. I’m an advocate of the highest order for life! Love everything about them! Richard
4 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Richard,
Thank you for your wonderful review and for your continued support.
We are delighted to hear how much you appreciate our fragrances, packaging and Customer Care. Your kind words and loyalty mean a great deal to us.
We look forward to welcoming you again soon.
Kind regards,
Creed Fragrances Customer Care Team
Großartiger Duft
Großartiger Duft, der alle Erwartungen übersteigt
4 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hallo Rainer,
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns zu hören, dass Sie eine positive Erfahrung gemacht haben und mit Ihrem Duft und der.
Wir schätzen Ihre freundlichen Worte sehr und hoffen, dass Sie weiterhin Ihren Creed-Duft genießen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Horrible experience
Horrible experience, won’t be ordering again. I placed an order for a bottle that cost 550€. Contacted them as I couldn’t add the free samples included and they said it was something with my account and that they will look at it. However as this was a gift and I needed it to arrive in a week I ordered without the free samples included. The package came and I opened it to see they sent me a broken/damaged perfume box!!! Like seriously?! This is a gift that you want me to give in that shape! Shame! It will be sent back! Waste of time and a big disappointment
3 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Maggie,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how disappointing this must have been, particularly as your purchase was intended as a gift.
We would appreciate the opportunity to look into this further and work towards a resolution for you. Please contact our Customer Care team via our Contact Us page with your order number and any relevant details, so that we can review your case as a priority.
We sincerely apologise for the inconvenience caused and hope to have the opportunity to assist you further.
Kind regards,
Creed Fragrances Customer Care Team
Excellent Customer Care
I had a query about trying Creed fragrances before making my first purchase, as visiting a boutique wasn't a practical option for me.
My initial enquiry was handled by the automated assistant, which explained the company's sample policy and eventually referred my request to the customer care team. Once a member of the team reviewed my situation, they kindly arranged for complimentary samples of Aventus and Green Irish Tweed to be sent to me as a goodwill gesture.
The samples arrived promptly, were beautifully presented, and I was kept informed throughout. I was particularly impressed with the professionalism and kindness shown by Tia in Customer Care, who took the time to review my enquiry and provide a thoughtful solution.
Excellent customer service, and a great first impression of Creed. Thank you.
3 de julho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Andrew,
Thank you for taking the time to share such a thoughtful review.
We are delighted to hear about your experience with our Customer Care team and that Tia was able to assist you. We will be sure to share your kind words with her. It is wonderful to know that your first experience with Creed was a positive one and that the samples allowed you to explore our fragrances from the comfort of your own home.
We sincerely appreciate your kind feedback and look forward to welcoming you to Creed.
Kind regards,
Creed Fragrances Customer Care Team
Quick delivery and excellent packaging.
Quick delivery and excellent packaging.
29 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Akoto,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with the speed of delivery and the presentation of your order. Your kind words are greatly appreciated.
We look forward to welcoming you again soon.
Kind regards,
Creed Fragrances Customer Care Team
Resposta da Creed Fragrances
Hello,
Thank you for taking the time to share your feedback.
We are delighted to hear that you are enjoying your Creed fragrance and that your delivery experience was a positive one.
Your kind words are greatly appreciated, and we look forward to welcoming you again soon.
Kind regards,
Creed Fragrances Customer Care Team
I Will never get tucked up by Creed again. Waste of money!
Utter waste of money. Bought Aventus 18 months ago, over £250, after I had smelt the original on a work colleague some time before.
Longevity was max 2 hours, zero projection and sillage non existent. Aventus along with most other Creed fragrances have been reformulated, and are very poor. Get a clone, Afnan - Supremacy Collectors Edition- £35 or Armaf - Club de Nuit Precieux- £45. Smells 90% the same and last for hours. Same with Virgin Island Water, get Rayhaan Aquatic a
Will never get tucked up by Creed again
26 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience with Creed did not meet your expectations. We understand that fragrance is a very personal experience and regret that your purchase did not provide the enjoyment you had hoped for.
If your purchase was made directly through our website, please contact our Customer Care team with your order details and any relevant information, so that we can review your feedback further.
We appreciate your feedback and the opportunity to better understand your experience.
Kind regards,
Creed Fragrances Customer Care Team
Dissatisfied
My first order arrived broken, the creed box was smashed. Because I wanted to give it away I filed a complaint. I had to pay the cost of returning the item to Creed, but I was refunded. The second delivery arrived in a damaged box. The Creed packaging was fine, but it didn’t have a seal – that plastic film in which such products are usually shrink-wrapped. Without the foil, the product looks ‘cheap’ rather than like a sophisticated Eau de Toilette costing over €200. Conclusion: the customer service team are very helpful and respond quickly. The courier, DHL, managed to damage the parcel twice over a distance of around 300 km (Wrocław – Berlin). All in all, the ‘shopping experience’ leaves me with mixed feelings.
27 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Dirk,
Thank you for taking the time to share your feedback.
We are sorry to hear that your order arrived damaged and understand how disappointing this must have been, particularly as the fragrance was intended as a gift. We are pleased to hear that our Customer Care team was able to assist you and that your concerns were handled promptly.
We appreciate you sharing your experience, as feedback such as this helps us continue to review and improve every aspect of the customer journey. We hope to have the opportunity to provide you with a more seamless Creed experience in the future.
Kind regards,
Creed Fragrances Customer Care Team
Excellent fragrances and customer service.
I wanted to offer my opinion on some mens Creed samples that I had purchased, and was initially a little bit disappointed to have a responce from an AI assistant. However this was followed shortly by a very kind and helpful message from Alona, in their Customer Services. I am very
impressed not only by Creed's fragrances but also by their treatment of their customers.
27 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Richard,
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed exploring our fragrances and that Alona was able to assist you with your enquiry. We will be sure to share your kind words with her.
Your appreciation of both our fragrances and Customer Care means a great deal to us. We look forward to welcoming you again for your next Creed experience.
Kind regards,
Creed Fragrances Customer Care Team
5 stars Creed Customer Care Team
I ordered 100ml Absolu Aventus and I got 3 samples and the Men's 3-Piece 10ml Discovery Set for free.But when the order arrived inside where only the samples and the Discovery set, the bottle with Absolu Aventus was missing.I don't know if it was stolen during transit or wasn't there in the first place.
The 5 stars are for the Creed Customer Care Team who helped me get my order refounded.
I really appreciate it!
12 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Cosmin,
Thank you for taking the time to share your experience.
We are sorry to hear that your order did not arrive as expected, but we are pleased that our Customer Care team was able to assist you and resolve the matter.
Your kind words and recognition of our team’s support are greatly appreciated, and we will be sure to share your feedback with them.
We look forward to welcoming you again and providing you with a seamless Creed experience in the future.
Kind regards,
Creed Fragrances Customer Care Team
broken tryout sample delivery box
ordering service was good. unfortunately, the tryout-sample broke in the delivery-box. maybe a safer packing-system for future deliveries? a bit sad, since the perfume is very expensive and I was looking forward to the tryout-sample… not to mention the possible danger of cutting while opening the package. the best, lukas
23 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Lukas,
Thank you for taking the time to share your feedback. We are sorry to learn that your sample arrived damaged and appreciate your comments regarding the packaging.
To allow us to investigate this matter further, please contact us via our Contact Us page, providing your order number and all relevant details. Our team will thoroughly review your experience and respond as soon as possible.
Kind regards,
Creed Fragrances Customer Care Team
Totally Happy
The Homepage itself is very nice and informative.
The delivery was quick and without an complications.
23 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello,
Thank you for your wonderful review. We are delighted to hear that you enjoyed your experience with our website and that your order was delivered promptly and smoothly.
We truly appreciate your kind words and hope you continue to enjoy your Creed fragrance.
Kind regards,
Creed Fragrances Customer Care Team
Bought directly from Creed
very difficult and frustrating experience for me.
19 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Jacob,
Thank you for taking the time to share your feedback. We are sorry to learn of your experience.
If your concerns have not yet been fully resolved, we would welcome the opportunity to assist further. Please contact us via our Contact Us page with your order number and any relevant details, and our Customer Care team will review your case as a priority.
Kind regards,
Creed Fragrances Customer Care Team
Fantastic customer service .
Fantastic customer service .. very easy ordering system. Superb communication re processing of the order and delivery ..
18 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Mr Peters,
Thank you for your wonderful review. We are delighted to hear that you found the ordering process straightforward and that you were pleased with the communication throughout your order and delivery.
We truly appreciate your kind words and hope you continue to enjoy your Creed fragrance.
Kind regards,
Creed Fragrances Customer Care Team
A éviter
A éviter.
La qualité baisse. Et le prix des produits augmentent. Du médiocre qui s'affiche élégant.
Comment une si belle enseigne peut devenir si mauvaise.
Et je vous passe le service de commande su site.
10 de junho de 2026
Avaliação não solicitada
1st time buying this and spent a small…
1st time buying this and spent a small fortune on a 100ml bottle. Initially it smells great but just like the fakes the smell doesn't last long. Why?
1 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Glen,
Thank you for taking the time to share your feedback. We are sorry to learn that your fragrance has not met your expectations.
To allow us to investigate this further, please contact our Customer Care team at customerservices@creedfragrances.co.uk, providing your order number and any relevant details. We will thoroughly review your experience and respond as soon as possible.
Kind regards,
Creed Fragrances Customer Care Team
I chatted with Alicia and find her…
I chatted with Alicia and find her answers very careful.very nice and helpful.
Thank you Alicia!
12 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Elena,
Thank you for your lovely feedback. We are delighted to hear that Alicia was able to assist you and that you found her helpful and attentive.
We will be sure to share your kind words with Alicia and the team.
Kind regards,
Creed Fragrances Customer Care Team
Resposta da Creed Fragrances
Hello Savvas,
Thank you for taking the time to share your feedback. We are delighted to hear that you received helpful assistance, particularly from Amber.
We will be sure to pass on your kind words to Amber and the team.
Kind regards,
Creed Fragrances Customer Care Team
My experience was a positive one
My experience was a positive one. I'm happy with the perfume and the delivery.
11 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello Svetlana,
Thank you for your wonderful feedback. We are delighted to hear that you had a positive experience and that you are pleased with both your fragrance and delivery.
We truly appreciate your kind words and hope you continue to enjoy your Creed fragrance.
Kind regards,
Creed Fragrances Customer Care Team
Perfect care for customer
Everything works in favor of the customer
16 de junho de 2026
Avaliação não solicitada
Resposta da Creed Fragrances
Hello,
Thank you for sharing your kind words. We are pleased to hear that you had such a positive experience and that our service met your expectations.
Your feedback is greatly appreciated, and we are grateful for the opportunity to assist you.
Kind regards,
Creed Fragrances Customer Care Team
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