Another amazing cruise curtesy of the best cruise agents!! We wouldn't go anywhere else- from start to finish their professionalism is outstanding, we add on extra nights , ask for named hotels etc... Ver mais
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Veja o que dizem as avaliações
An awful experience. The company is always slow. After the initial booking they only want email communications, therfore it is difficult getting questions answered. The whole process from booking t... Ver mais
I’ve used cruise first many times and always found the service to be exceptional. James was amazing booking this trip as it’s quite complicated as I am doing a bit of travelling on my own and then jo... Ver mais
Lydia..thats what made my experience 1st class. I've booked many cruises with Cruise 1st for my wife & I and more recently for family members and we will only arrange them with Lydia, unless she's on... Ver mais
Detalhes da empresa
Sobre Cruise1st
Escrito pela empresa
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Informações de contato
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, Reino Unido
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
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Amazing helpful cruise travel agents…
Amazing helpful cruise travel agents helped me put together the perfect stay cruise and stay again at end of cruise. Had the most fabulous time with recommendations made by the agent for best hotels to stay pre and post cruise. Have booked so many times and have more bookings already for next summer. 5*****
Flight change
Our flights were changed by the airline company so Cruise1st was asked to change our flights to other flights of our choice trying to speak to customer services and especially the person who booked our cruise was very poor no response at all.
so easy to book
so easy to book - flights, hotels and cruise all together in 1 package
Excellent and personal service as…
Excellent and personal service as always . Ankos can’t be beaten
I am trying to make an amendment to my…
I am trying to make an amendment to my booking. I phoned them and they told me to email them instead. That was a week ago and I'm still waiting for a response
Cruise 1st
This is the third time I have booked a cruise through Cruise 1st and I highly recommend giving them a try, everything is seamless and I would like to thank James (Akos) Hanko this time round for helping us get a family cruise all sorted and booked.
Great customer service
Great customer service. Solid advice from James(Akos). Very patient and attentive. Wouldn't hesitate to book with this company . This is our 3rd time of booking with cruise 1st
Milly was extremely helpful in what was…
Milly was extremely helpful in what was a confusing and difficult process
Your customer service needs revision
Your customer service needs revision. I sent multiple messages and had no response. You booked a flight for an adult when it should have been a childs seat, which took a lot of time when we tried to check in. Also, at the time of booking I advised the clerk that I had Carnival shares and should receive £250 onboard spend.
Unfortunately, she did nothing about this and as a result I lost £250 onboard spend. Not a happy customer.
Cruise 1st is a great company
Cruise 1st is a great company to deal with they are very transparent in service delivery and look after their customers. Going the extra mile and checking to see if they can improve your travel experience.
Helpful and informative
James was very helpful in booking our cruise. Very informative and patient. We are very happy with the price we were offered.
James again was AMAZING
James again was AMAZING! So helpful patient and understanding. What a gem for cruise 1st. Sorted our query!
Thank you James.
All my questions answered and was…
All my questions answered and was listened too in my time. Attention to detail in all aspects. Did has he said he would and felt looked after throughout.
Recommend 1st Cruise!
the rep just explained everything i…
the rep just explained everything i needed to know
Trisha Bradley service was outstanding
Trisha Bradley service was outstanding. Trisha made sure I was happy with my cruise choice even though I changed my mind several times over the past week. I would highly recommend booking with Cruise 1st.
5 stars from me as always…
5 stars from me as always great service from experienced and polite staff. Keep up the good work gang. Thanks
First Class Service
Fast, efficient booking, great service again, I wouldn’t book a cruise with anybody else.
Great company
Great service really easy to book and good deals to , highly recommended
Cruise 1st, wins again for us.
I saw the advertised cruise and needed to know more about it. Victoria Benjamin has booked cruises for us before and we are always delighted with her work. She listens to what the customer wants and offers options. She is thorough and conscientious. Patient with the many questions we ask and we feel that we always benefit from her knowledge and experience.
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