Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Ver mais
A empresa respondeu
Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... Ver mais
A empresa respondeu
After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.
Informações de contato
Unit 10C, DL15 8RA, Crook, Reino Unido
- 01388 537050
- sales@direct-drainage.co.uk
- www.direct-drainage.co.uk
4,8
Excelente
513 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery charge. I had tried other companies but couldn't reach them by telephone. Excellent service.
4 de setembro de 2026
Resposta da Direct Drainage
Hi Sue! Thank you so much for your review! 5* customer! :D
Resposta da Direct Drainage
Hi Chris, we appreciate the review! Thanks so much :)
Still haven’t got repair kit dpd are…
Still haven’t got repair kit dpd are being a nightmare just lazy
3 de setembro de 2026
Resposta da Direct Drainage
Hi Richard, We apologise you are having issues, this is not the level of service we aim to deliver. If you had reached out to us, we could have looked into this for you sooner. One of the team members will be contacting you shortly so that we can get this solved.
Resposta da Direct Drainage
Hi Maurus, thank you for your 5* review! We are pleased to hear you are happy with your order!
efficient fast delivery
1 de setembro de 2026
Resposta da Direct Drainage
Hi Paul! It's great to hear your order came quickly :). Thank you for the 5* review!
Excellent and quick service from Zara…
Excellent and quick service from Zara in sales. Thanks!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Direct Drainage
Thank you for the personalised 5* review. We will make sure this gets passed on to Zara.
Product arrived fairly quickly given we…
Product arrived fairly quickly given we live in NI. Worked out the box so we're happy.
31 de julho de 2026
Resposta da Direct Drainage
We are pleased to hear your order arrived safetly. Thank you for your 5* review.
Helpful advice when purchasing and…
Helpful advice when purchasing and efforts made to ensure next day delivery.
30 de julho de 2026
Resposta da Direct Drainage
Thank you for your 5* review Rhiannon!
This company is absolutely brilliant
This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sewage treatment plant out of action. Great work by all
27 de julho de 2026
Resposta da Direct Drainage
Hi John, what a lovely review, thank you so much! Will pass on to the team.
Had the product I required in stock and…
Had the product I required in stock and at a very competitive price. Very fast delivery.
Will use again.
2 de julho de 2026
Resposta da Direct Drainage
Hi Trevor that's great to hear! We look forward to your future custom, thanks for the review!! :D
Clear easy to use website
Clear easy to use website enabled me to identify what I wanted and place my order. Next day delivery from stock was perfect.
2 de julho de 2026
Resposta da Direct Drainage
5* Customer! Thanks for the review! :D
Value for money and delivered I
Value for money and delivered in good time and kept me updated throughout. Easy ordering on their website 👍
29 de junho de 2026
Resposta da Direct Drainage
Thank you so much for your 5 star review! We hope you shop with us again :D!
Very prompt service and Google web site…
Very prompt service and Google web site to explain what you need to order
26 de junho de 2026
Resposta da Direct Drainage
Thank you for your review. We are so pleased to hear you enjoyed shopping with us! :)
Fantastic staff and great service
5 de maio de 2026
Resposta da Direct Drainage
Thank you so much for your review! :)
Above and beyond customer service
Prompt helpful responses when items went astray in post with supply of replcement without question. Great service
8 de junho de 2026
Avaliação não solicitada
Resposta da Direct Drainage
Thank you for your 5*review! Customer satisfaction is very important to us, we hope you choose us again! :)
Good price, good service
Easy to find what I needed. Swift and efficient delivery. Good price.
Nice to find a local firm!
1 de junho de 2026
Resposta da Direct Drainage
Hi Simon, we are so pleased you find out site easy to navigate :). Thank you for our 5 star review! We hope you choose us again.
Resposta da Direct Drainage
Thank you Cheryl! We appreciate your review :)
Excellent service from the young person…
Excellent service from the young person who answered the phone . She double checked stock and then handled my order in a professional manner
28 de maio de 2026
Resposta da Direct Drainage
Thank you for your 5* review! We hope to deal with you again! :)
Very pleased
Helpful and knowledgeable when phoned, very prompt dispatch and delivery. would recommend
5 de maio de 2026
Resposta da Direct Drainage
Thank you for your 5 star review Stephen! We hope you chose to shop with us again :)
Fast delivery and good service at…
Fast delivery and good service at brilliant price many thanks
5 de maio de 2026
Resposta da Direct Drainage
Thank you for shopping with us Barry! We appreciate the 5* review :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.