Great service as usual, well packaged, and delivered within the expected time. Nice and easy. I'm also a repeat customer becuase of that.
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Veja o que dizem as avaliações
Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the go... Ver mais
A empresa respondeu
I was recommended this product as the best of the best when i was searching for a steering wheel lock and other security items for my first ever campervan. I'd invested a lot of time and effort into... Ver mais
A empresa respondeu
Great product and excellent service, delivered quickly. This is much the same product that I’ve used before, nice fragrance and is easy to use on the work surface. .
Detalhes da empresa
- Fornecedor de Materiais de Construção
- Loja de Materiais de Construção
- Fornecedor de Equipamentos para Construção
- Fornecedor de Portas
- Loja de Equipamentos Contra Incêndio
- Comércio de ferramentas
Sobre Dortech Direct
Escrito pela empresa
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
Escrito pela empresa
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
Informações de contato
Dortech Direct, HD2 1FA, Huddersfield, Reino Unido
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4,6
Excelente
4 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Highly recommend Dortech Direct
Once again, efficient and smooth service.
Good pricing of good products.
Prompt and secure delivery.
Am a returning customer and will continue to utilise Dortech Direct.
16 de abril de 2026
Resposta da Dortech Direct
Thank you for your continued custom and for taking the time to leave such a great review. We’re delighted to hear you continue to receive efficient service, competitive pricing, and prompt delivery. Your ongoing support means a great deal to us and we look forward to supplying you again in the future.
Resposta da Dortech Direct
Thank you for your review! We’re pleased to hear everything was good and that you were happy with your experience. We really appreciate your support and hope to serve you again soon.
Happy with Dortech
Dortech supplied the items I wanted at a good price and were fairly helpful when I contacted them. The delivery was fine
1 de maio de 2026
Resposta da Dortech Direct
Thank you for your kind review. We’re delighted to hear you were happy with the products, pricing, and service from Dortech. It’s great to know the delivery went smoothly as well. We appreciate your support and look forward to helping you again in the future.
Ordered off them and told didn't have…
Ordered off them and told didn't have in stock, and had to wait ages for refund after chasing my order , won't bother again
15 de abril de 2026
Resposta da Dortech Direct
We’re sorry to hear you were unhappy with your experience. At the time of ordering, the extended lead time was advised before the order was processed. The goods then arrived on the same date that cancellation was requested and had already been dispatched. Following refusal of the delivery, the items were returned back to us and the refund has since been issued in line with our returns process.
We appreciate your feedback and apologise for any frustration caused throughout the process.
Resposta da Dortech Direct
Thank you for the fantastic feedback! We’re really pleased you were happy with both the product and our response time. We appreciate the 10/10 review!
Resposta da Dortech Direct
Thank you for your review! We’re glad you were happy with the product, pricing, and fast delivery. Your support means a lot to us
Resposta da Dortech Direct
Thank you for your kind words! We’re pleased to hear the ordering process and communication were quick and clear. We look forward to serving you again.
Resposta da Dortech Direct
Thank you for the 5-star review! We’re delighted to hear our customer service team was helpful. We’re always here if you need anything.
This is an excellent product removed…
This is an excellent product removed stains and scuff marks other products would not touch.
13 de abril de 2026
Resposta da Dortech Direct
Thank you for the amazing feedback! We’re thrilled to hear the product removed stains and scuff marks that other products couldn’t. We really appreciate your support!
I was a part missing from my order and…
I was a part missing from my order and have tried contacting about it multiple times with no luck👎
23 de abril de 2026
Resposta da Dortech Direct
Hi, we’re sorry to hear you feel this way. We did receive your email with the images attached, however we replied on 27.04.2026 at 9:12am advising that we were unable to open the attachment and asked for the images to be resent. Unfortunately, we did not receive a further response after this. Please resend the images and we’ll be happy to assist further.
Easy to speak to someone from Dortech…
Easy to speak to someone from Dortech on the telephone. Quality product (coastal letterbox). There were postal delays but these were communicated with me via Dortech. Website a little clunky but prices good and was reassured by phoing company directly.
10 de abril de 2026
Resposta da Dortech Direct
Thank you for your feedback! We’re pleased you were happy with the product and our customer service. We appreciate your patience with the postal delays and are glad our communication kept you updated throughout.
Resposta da Dortech Direct
Thank you for your review! We’re delighted to hear you’re happy with the quality of the product.
Late & incomplete delivery
Late & incomplete delivery, then the rest came but it all was too late for the intended job
28 de abril de 2026
Resposta da Dortech Direct
We’re sorry to hear you were unhappy with your order. The shipping method selected at checkout was our 2–5 working day service, and the parcels were delivered on the 4th and 5th working days respectively, which is within the advertised delivery timeframe.
If there were any issues with the order, we would always encourage customers to contact us directly so we can investigate and help resolve the matter. Unfortunately, without being made aware of any problems, we are unable to assist.
Product arrived in good time and was…
Product arrived in good time and was easy to apply. How well it wears only time will tell.
8 de abril de 2026
Resposta da Dortech Direct
Thank you for your feedback! We’re pleased your order arrived quickly and that the product was easy to apply. We hope it continues to perform well for you over time.
Misleading at best
The website claims that items are in stock when they are not, presumably so you don't lose the sale to another supplier who does actually have stock. And then you have the audacity to allow customers to pay extra for faster 2-5 days delivery knowing full well that it will be 10+ days because you have to order the products in.
27 de abril de 2026
Resposta da Dortech Direct
Thanks for your feedback I’m sorry to hear you’re unhappy with the service.
To clarify a few points:
The website states “stock available” because this is based on live information from our suppliers, not just our own warehouse stock. We list items as available in good faith that the supplier inventory is accurate at the time of ordering.
In some cases, we rely on supplier stock holding rather than physically holding every item ourselves, which allows us to offer a wider range of products.
The delivery estimates shown at checkout are based on typical fulfilment times and are intended to reflect normal conditions. In most cases, orders do arrive within these timeframes.
That said, we acknowledge that supply chain delays can occasionally occur, which may extend delivery beyond the estimated window. We’re sorry when this happens and understand the frustration it causes.
We appreciate you taking the time to leave your review and are sorry that your experience didn’t meet expectations on this occasion.
Resposta da Dortech Direct
Thank you for your continued support over the years! We really appreciate your loyalty and are glad we’ve consistently met your expectations.
Great supplier
8 de abril de 2026
Resposta da Dortech Direct
Thank you for your kind review! We’re pleased to hear you’re happy with our service.
The pvc cleaner I purchased is…
The pvc cleaner I purchased is fantastic. It is the best i have ever used. My package arrived fast and in perfect condition. Ordering my pvc cleaner was simple and quick. I will order again. This is a product you must try.
11 de março de 2026
Resposta da Dortech Direct
Thank you for the fantastic feedback! We’re delighted to hear how impressed you are with the PVC cleaner and that your order arrived quickly and in perfect condition. We look forward to serving you again soon
I waited a very long time for my order
I waited a very long time for my order. The sealant jars were not in good condition, scratched and dented.
24 de abril de 2026
Resposta da Dortech Direct
We’re sorry to hear that you experienced a delay with your order and that the sealant jars did not arrive in the condition expected.
If there are ever any issues with an order, we always encourage customers to contact us directly so we can investigate and work towards a resolution. Unfortunately, without being made aware of the problem, we are unable to help or put things right.
Advertised product at a low price but wouldn't honour it even though product was in stock and no suggestion that the price advertised was a mistake.
Dortech advertised a product I needed in stock at a low price, order was placed & paid for with courier delivery, then 4 days later (!) Dortech cancelled order with reason given 'due to severe price increases we are unable to supply'. The same product is now on sale at a significantly higher price, but they wouldn't honour the original advertised price.
No suggestion they made a mistake with the original price, so going to report to trading standards for misleading advertising.
Steer well clear of this store if you want a product delivered in a timely fashion at the advertised price, especially if the price advertised is significantly lower than the competition.
27 de abril de 2026
Avaliação não solicitada
Resposta da Dortech Direct
We’re sorry that you’re unhappy with your experience. As previously explained via email, due to a sudden and significant increase in supplier pricing, we were unable to fulfil your order at the originally listed price. As a result, your order was cancelled and a full refund was issued promptly.
While the product is now available on our website at an updated price, this reflects the revised cost from our supplier. We appreciate this may be frustrating; however, as outlined in our Terms and Conditions, we reserve the right to cancel orders where pricing or supply issues arise.
This matter has been fully addressed, and the refund has been completed.
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