Estes Forwarding Worldwide Avaliações 

Worst shipping experience in all of my 48 years on this earth. Not sure about the first half, but I do know that the last 50% of the shipping updates were all incorrect. The statuses simply did not reflect what actually happened to the shipment. Moreover, I contacted their agents using online chat multiple times trying to get my shipment resolved (i.e. shipped to me), a truly horrendous experience. The only good thing was the truck driver, he was awesome. If it was not for me contacting them several days in a row, I probably would be sitting here without my shipment as I write this review.

This company can suck my ass they broke my pool table and then waited two days to them me it was broken

Most horrible experience ever!!!

I ordered an item via Walmart, and received both email and text from EFW stating that my item is out for delivery on 10/25 and after going back and forth with EFW they just closed out the shipment and put that it was delivered.

If I ever get the choice of who will deliver my item I would not elect to have any business dealings with this company.

I have no issues, ordered Patio Egg Chair from Target 11/01/2021 estimated delivery shows 11/12th-16th/2021 and my package arrived today 11/09/2021. I’m very satisfied and will rate 5STARS and if I can even rate higher than 5 I would. Thank you.

If it was possible for me to give a negative rated review, I would. I purchased my sofa through Target on October 5th. I still do not have my sofa. I was told several delivery dates by EFW: October 19th, October 25th, October 29th, November 1st, November 3rd, November 5th, & now today.

The blatant lies about the location of my item and complete disregard for my time and money has been extremely disappointing. I was told the couch was lost, then found, then lost, then found again with pictures from security cameras in the warehouse. I was given the runaround so much that my head is spinning. I received a notification that my sofa was out for delivery, but when the date passed & I called frustrated, I was told it wasn’t even put on the delivery truck.

These people do not care about your time, money, or item that you purchased. I would suggest not ordering anything from Target online, since this is who they choose to use as a delivery service. I would never choose EFW. This has been the worst shopping experience I have ever experienced.

If I could give these people negative stars I would. I have worked in shipping and my dad runs a huge forwarding company and I know the BS reasons this company gives us all is bogus. Idk why Walmart or Target even use them except for probably they under cut everyone for the contract and now they literally can’t deliver. If you see them as the shipper on your order do yourself the favor and cancel the order. It’s not worth aggravation. The people I spoke with had the nerve to tell me that their won’t be a delivery until the truck has enough stuff to come out my way. I live in an hour away from Raleigh NC and I can guarantee that their truck won’t get filled up until the end of the year if that’s the case.

My experience is like everyone else. No communication. No website updates. No item delivered. As I right this my delivery was scheduled 6 days ago. They rescheduled to today and still no delivery. I have no idea how Target or Walmart and whomever else would use such a company. In this day and time with technology how can they be so incompetent and uncaring. They must be cheap for Walmart to use them I guess. If I ever have a choice in shipping it will never be EFW.

After 10 days of no delivery, they sent me a survey which i said similar to this one. A customer service person responded to my survey and asked how can they help and I asked to finally deliver my $1000 item. She emailed the next day and said would be delivered the next day and she was correct. They answered the survey and finally did as they said.

I still will never use them. My delivery was still 14 days after the initial delivery date. So it took a month to get my item after ordering.

I ordered my smoker over a month ago and I still haven't received it, all they keep saying is sorry for the delay, it SHOULD be next week.......every week

I ordered a generator from walmart website and they used efw for freight shipping which is very awful. I had to call them several times to find out where my order was and they told me it was at the warehouse where as it was sitting there for 9 days since the delivery date was set. Finally got delivered after getting in touch with them and had to get other sources involved to get it delivered. They tried to give me the run around and on website it showed delivered which it wasnt. Never use this freight company. Poorest one ever used.

Atrocious company. They have no idea what they are talking about. My delivery date has been changed 3 times. And all I am told is that there are delays. Tracking is not updated. The people you speak with have no clue where anything is. DO NOT ORDER FROM TARGET. I STILL HAVE NOT RECORDED MY PACKAGE THAT I ORDERED A MONTH AGO. And then I called Target to get my money back as I am assuming I will never get what I ordered they refused telling me the delivery date has been updated. I wait for the delivery and it doesn't show up. I'm appalled that Target uses this company and the customer service I received is not acceptable.

TERRIBLE COMPANY! I CALLED TO MAKE A DELIVERY TIME AND DATE BUT WAS TOLD A DATE ONLINE WITH NO TIME. SO DELIVERY DAY I TAKE OFF WORK TODAY FOR DELIVERY CAUSE I WAS TOLD A WEEK AGO THAT NO SIGNATURE IS REQUIRED NOR CALL OR APPROVAL! WHEN I CALLED I WAS TOLD THAT THE FURNITURE IS NOT AT THEIR WAREHOUSE! AND THE TRACKING IS NOT ACCURATE! THEN I WAS TOLD THERE WAS A MISCOMMUNICATION AND THEY DON'T HAVE A DELIVERY DATE AT ALL. THEY ARE SCAMMERS. ONLINE IT SAYS FURNITURE BEEN THERE SINCE THE 7TH! WHAT COMPANY WOULD NOT WANNA SET UP A DELIVERY AND TIME AND "DROP OFF UNEXPECTEDLY". BIG SCAMMERS. IM A HUGE REVIEWER WITH SOME AT 30 THOUSANDS VIEWS. THEY WILL BE SORRY!

This company is the worst! They held my refrigerator in their warehouse without delivering until they lost it or delivered it to the wrong place. Avoid them at all cost! Now we have to start over and re-order it. There will be another eight weeks to get a refrigerator. Hopefully they will no longer be used as a shipper for my products.

This company is a joke. They don't do delivery business but cheating people only.

Booked them to send my parcel from Tulsa to Malaysia, upon collection by Estes, my parcel has vanished in the thin air without a trace. Total value is over 4,000 USD. Two weeks I been chasing them but they couldn't locate the box anywhere. Basically told me it didn't even reach their warehouse. Seems to me their own staff stole it.... When we tried to claim the amount from them, they say only cover USD 100 provided I pay the full freight fee to them first... If this is not a scam then tell me what is this? They never warn about their limited liability, never offer any additional insurance upon booking. They lost my goods and the attitude is take it or leave it. This people do not deserve to be in this business. Stay away from them, especially if you send expensive goods. Cheaters.

I would give 0 stars if I could. Absolutely horrible experience. I ordered chairs from Target and they used EFW as the shipping company. Original delivery date was supposed to be 8/9. They weren't delivered. When I checked the tracking, it showed that they arrived at the hub in the destination city on 8/5. It is now 8/17 and still no delivery. I have contacted them 3 times in the last 8 days. Each time I'm told it will be escalated, but there has still been no progress. I contacted them today and was told my shipment hasn't even been transferred to dispatch for delivery, and they can't tell me when it will be sent to dispatch, so they don't know when it will be delivered. My shipment has now been sitting on their dock, 30 minutes from my house, for 12 days. I asked if I could come pick it up and was told no. So I can't pick it up, but they can't tell me when it will be delivered? This is a service that I paid for!!! I also contacted Target and they weren't any help either. They just said they can cancel the order and issue a refund if I want. I don't want a refund, I want my order! This has been the worst customer service, most frustrating experience. Frankly it makes me not want to order from Target, or any other company that uses EFW, ever again.

WORST! HORRIBLE! POOR! ORDERED -appliances 4 months ago and was supposed to get delivery of all 9 pieces today after email notification. EFW employee GARDENA DISPATCH MARIEL SO RUDE, UNPROFESSIONAL - Driver arrived with just 6 items and even thouse didn't match driver's bill of lading. I WANTED TO CALL VENDOR TO CLARIFY MISSING ITEMS AND BILL OF LADING DISCREPENCY PER BUILD.COM DELIVERY PROTOCOL. DRIVER INSISTED I MUST SIGN OFF ON PAPERWORK IMMEDIATELY- EVEN THOUGHBILL OF LADING WAS INCORRECT. EFW DISPATCHER SAID SHE WOULD "PULL THE DRIVER" IF I DIDN'T (1) TAKE ITEMS AND SIGN OFF (2) RELOAD THE PRODUCTS BACK ON TRUCK. I HIRED INSTALL TEAM TO PUT IN APPLICANCES AND EFW TOOK ITEMS BACK COSTING ME MONEY B/C THEY WOULD'T GIVE ME A FEW MINUTES TO CALL VENDOR TO CLARIFY WHERE MISSING ITMES WERE OR WHY BOL WAS INCORRECT. MARIEL WAS DISMISSIVE, RUDE, UNPROFESSIONAL AND NEVER CALLED ME BACK FOR RESCHEDULE. I LEARNED THAT THIS COMPANY HAS POOR REPUTATION WITH VENDOR. I WOULD NEVER USE THIS CARRIER. RUDE EMPLOYEES AND TERRIBLE SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The absolute worst delivery experience I have every had!
We ordered almost $2,000 worth of patio furniture from Overstock.com. We go a text telling us the items would be delivered near the end of June. We stayed home since they gave us a six hour delivery window. Nobody showed up. We checked with Overstock and they said we would get the merchandise shortly. It has now been over three weeks from the initial delivery date and still no delivery. We checked the online tracking site, and it showed that the items were delivered on July 6th! Did not happen. It also says they require a signature for delivery so I am curious to see who signed for the furniture since it was not delivered to our home. When we try to contact EFW you get put on hold for hours, no one ever answers the phone. Now we have to file a dispute with the credit card company to get our money back. DO NOT EVER BUY FROM SOMEONE WHO USES EFW FOR DELIVERY!!!

This company is a joke
Never received my delivery. First it was scheduled for 7/2, never happened. I called and was told they couldn’t make it they would deliver it on 7/6, never happened. Then it was 7/8 still didn’t happen. Now they say they can’t find my item that they had listed as “ out for delivery “. I finally canceled my order with the company I had ordered with( Walmart) and they agreed to send my delivery FedEx. Do not ever ship anything through this company. Find out from the place your ordering from who they use as a shipper and if they use these clowns insist they send it by another carrier. If they can’t cancel your order.

I WILL NEVER ORDER WITH ANY COMPANY THAT DEALS WITH THEM THEY WILL STEAL YOUR PRODUCT AND SAY IT WAS LOST HOW DO YOU LOSE A POOL TABLE HOW AFTER GIVING ME AN APPOINTMENT TIME I TOOK OFF AND IT WAS MY HUSBAND BIRTHDAY ALL HIS FRIENDS CAME WITH THERE POOL STICKS AND THEY NEVER DELIVERED I NEVER GOT CALL OR ANYTHING THEY COMPLETELY RUINED MY HUSBAND'S BIRTHDAY AND STILL DONT HAVE MY MONEY THEY SAID I HAVE TO WAIT UNTIL THEY SAY ITS LOST TO GET MY MONEY BACK AND 2 OF THE AGENTS SAY THEY LOSE STUFF ALL THE TIME BUT A POOL TABLE FOR REALLLL THEN THE AGENT SAID IF THEY FIND IT THEY WILL LEAVE IT OUTSIDE HOW DO U LEAVE A POOL TABLE OUT SAID I HATE THAT I DIDN'T CHOOSE AMAZON I AM IN FLAME6

Shipment came to us damamged - it appeared damaged by shipper as box was crushed badly. The driver put the box damage side down - seemed to do so purposely as he left very hurriedly.
When we tried to get them to pick up the damaged desk, it was an incredible mess - about 8 phone calls -
They finally agreed to pick it up - did not come of the day scheduled- we
called again - this time cust serv individual was so amazing rude - I can't believe it - he chastised us for being frustrated - Geez -
Don't use this shipping company - Overstock uses them so I won't patronize either

EFW is a complete joke of a shipping company and sadly Target decided to partner with them.
My experience with EFW has been one of the most AWFUL in terms of having a product delivered. I ordered a trampoline from Target for my son's birthday on April 12, 2021. The expected delivery at the time of purchase was between 04/22 and 04/26. His birthday being on 04/30, this was perfect and even left a few days in case of delays. On 04/14, I received an email from EFW telling me they had picked up my package. A couple of hours later on the same day, EFW sent me another email stating: "We're reaching out with news about your shipment. Unfortunately, due to national transit delays and capacity constraints, we are experiencing delayed transit times, affecting your delivery". The email had no new ETA concerning the delivery. At the time, I thought it would only be a one or two days delay so I didn't really bother about it, but seven days later, my package hasn't moved at all and was still in EFW's possession somewhere in CA. I used EFW chat on their website to speak to an agent. The wait was more than an hour but I'm persistent so after a long wait I finally managed to speak to someone. The agent was absolutely clueless about my shipment, offer no apology nor excuses and just stated they were "a little behind" (I do not call a one week delay being "a little behind"...). When I asked for a delivery ETA the agent closed the chat. At that time, I decided to call them and again after a good 20 minutes wait I managed to get someone from EFW on the phone. The person was absolutely rude, told me to be patient and offer no excuse nor explanation for the delay. I explained this was a birthday gift for a child and I needed a delivery ETA, the guy hung up at me.
I then decided to contact Target and their customer service actually went the extra mile. They contacted EFW and were told that due to the complaint they would pass the delivery on to FedEx and consequently Target gave me a new delivery ETA between 04/26 and 04/29. Sadly, after a few days, the tracking showed my shipment was still with EFW and had finally moved from CA to PA. On 04/29, the trampoline was nowhere to be seen, so I called EFW again only to get hung up one more time and told to "stop b*tchin' around" when I was simply asking when would my package be delivered. I then contacted Target customer service again, they called EFW and were ensured the shipment would be delivered on 05/04 or 05/05 at the latest.
We are now 05/06 as I write this and my trampoline has still not been delivered and I haven't heard a word from EFW. My son's birthday is way past, I'm just happy my young boy is actually cool about the situation but EFW is a total disgrace as a business and a complete joke of a shipping company. They clearly can't meet deadlines and they can't be bothered about their customers, worst they actually insult them on the phone when they are at fault! I would advise everyone to stay away from EFW, this is the worst shipping "company" I ever had to deal with!