THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Ver mais
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THE AFTER SALES SERVICE IS SECOND TO NONE, NOTHING IS TO MUCH TROUBLE, THEY ANSWER YOUR PHONE CALLS AND EMAILS QUICKLY. THE ELECTRIC BOILER ARRIVED THE DAY AFTER IT WAS SENT. THE BOILER WORKS RE... Ver mais
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Today I have had a great experience with THE EHC , in poticular with one of there staff called John I rang this morning regarding my electric boiler tripping out due to being air locked after... Ver mais
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Spoke to the nicest person technical guy and was the most helpful told me what he thought was wrong and how best to save money couldnt be more helpful.
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2nd time calling the tech support line, both times it’s been great to have expert knowledge on the end of the phone. Helped successfully diagnose the issue quickly with direct easy steps to follow.... Ver mais
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Escrito pela empresa
The Electric Heating Company (EHC) are one of the UK's leading suppliers of electric heating and hot water products in the UK since 2005. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide.
Our product knowledge and product support are unrivalled in the heating and hot water industry. EHC is a one stop shop for the most comprehensive range of quality Electric Heating products such as the:
Comet & SlimJim Electric Boilers
DSR Combination Electric Radiators
Solaris, Edge, ecoSAVE and Visage Panel Heaters
Neptune Unvented Stainless Steel Cylinders and Water Heaters
Air Source Heat Pumps
Heating Controls and Accessories
Third Road Blantyre Industrial Estate, G72 0UP, Glasgow, Reino Unido
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I contacted EHC last week as I have an old EHC Comet boiler installed at my office which has been cutting out. John was amazing- not only was he able up call up the records on the boiler he was able to give me contact details for a heating technician local to me. Great service, thank you. Sally

Resposta da The Electric Heating Company Ltd
Today I commissioned my first CometPV boiler of the new model. I was having trouble with the configuration and knew I had set something up wrong and phoned the technical helpline. I spoke to a great Scotsman called John who talked me through the settings I needed for the system I was working with. John was very patient and helpful and we got the boiler running well in next to no time. I really appreciated his manner and his patience with talking me through everything and finding the solution. Great service. Next time I install one of these boilers I will call first to configure it before I touch any settings and then I will be fine in future. I will recommend these boilers to my customers when an electric system boiler is required.
Many thanks and best regards,
Stu the Plumber.

Resposta da The Electric Heating Company Ltd
Diagnosed my boiler fault via a video on WhatsApp and sent me the link for the relevant part. So helpful and would recommend.

Resposta da The Electric Heating Company Ltd
The product arrived on time. Now waiting to be installed when the paint in the room dries

Resposta da The Electric Heating Company Ltd
Dealing with experienced people that know what they are talking about. Spoke to the same person I spoke to 3 years ago when I bought the boiler. Total confidence in their support.

Resposta da The Electric Heating Company Ltd
Quick to respond and a fairly easy website to navigate

Resposta da The Electric Heating Company Ltd
Comet electric Boiler Fault, called and spoke to Technical today, one of my customers has a comet electric boiler, tech guys were brilliant, and I was able to get the customer up and running again today with the advice from the tech support.Nice having a product that has the back up, tech guys that are knowledgeable about their product and happy to help. Great service.

Resposta da The Electric Heating Company Ltd
Great big thanks to Kevin for all his help,time and input in explaining how to use the heating more effectively and correctly and for checking up.
I have also found the sales team members very friendly and really helpful.
Thanks

Resposta da The Electric Heating Company Ltd

Resposta da The Electric Heating Company Ltd

Resposta da The Electric Heating Company Ltd
John McCarrol helped me choosing the right boiler for my rental property in North London and also advised on a local installer - the whole process was a breeze.
I am a property Developer and Portfolio Landlord and will not hesitate fitting these boilers in all my future flat purchases.
Highly reccomended

Resposta da The Electric Heating Company Ltd

Resposta da The Electric Heating Company Ltd
ordering the part was fine. Had a problem with checkout saying order cancelled. Rung C/service who were helpful and assured me it was on its way. Turned up on the day it said

Resposta da The Electric Heating Company Ltd
Excellent service all round, including purchase, installation, and after sales service.
Special shout out to Mark, who helped me
Re-pressurise the system, guided me through step by step over the phone

Resposta da The Electric Heating Company Ltd
Phones the sales and technical lines before buying the Slim Jim boiler to replace my knackered Amptec boiler and they were very helpful and knowledgable even talked me out of buying the more expensive 14kw version which I had my heart set in

Resposta da The Electric Heating Company Ltd
I called today because a client of mine was having an issue with their boiler, not purchased from you I don't think.
I spoke to John just to see if you had any numbers for fitters who might be able to help her.
John was absolutely brilliant, didn't matter that there was nothing in it for you. He gave me a number for David at Wire My heating who covers the GU7 area.
David was there about fours hours later, mended it within an hour and charged a very fair price for the work.
My client Jane was super happy and I just wanted to say thank you very much for being so great. Some companies would of just told us to contact the original fitter and not been bothered

Resposta da The Electric Heating Company Ltd
Good communication and prompt management of delivery of our new boiler

Resposta da The Electric Heating Company Ltd
Great aftercare service, happy to help, excellent in depth knowledge of the product and heating systems generally with plumbing issue resolved in minutes over the telephone. My EHC boiler has been in use constantly for 7 years with no major issues. The boiler and cylinder performance is excellent. If you need an electric boiler look no further.

Resposta da The Electric Heating Company Ltd
A technical advisor that took time to go through the issues and give clear concise advice. Businesses like mine rely on satisfied customers and EHC help this happen.

Resposta da The Electric Heating Company Ltd

Resposta da The Electric Heating Company Ltd
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