Eternal Muse Avaliações 

I haven’t even received my heatless curlers yet and i am already mesmerised with the customer service i had accidentally selected the wrong colour of my jumbo heatless curls set and i had only noticed it about 30mins after ordering i searched up the email to get in contact with eternal muse i sent a quick email explaining what had happened and no joke with in 3 minutes they had sorted it for me they had removed the candy heatless curler set and added the mulberry heatless curler set for me i just want to say a big thank you and can’t wait to try them when they come and no doubt i will be leaving another 5 star review when they arrive 😊

I would give zero stars if I could! This company is an absolute joke. The heatless rollers are completely useless—they don’t hold my fine, soft hair, and everything falls out within seconds. I’ve had far better results with a cheap alternative from Amazon.

I tried the rollers for literally one minute, and it’s obvious they don’t work on thin hair. I emailed the company to request a refund but got no response (typical). When I followed up on Instagram, they responded almost immediately, only to inform me that they don’t offer refunds.

So, I essentially spent £30 on a product that went straight to the bin. Awful customer service and a company that offers zero support for their customers. Their entire marketing strategy relies on paying social media influencers to promote their products. I had a gut feeling that something so heavily advertised wouldn’t live up to the hype, and I was right.

Stay away! Don’t waste your money on these scammers.

Edit: just to add to your response: Stop this joke. You are paying to influencers, that’s why their posts featuring your products are marked as „AD”. Your products are crap, don’t hold any hair and it’s not fit to use. End of it. Do better and stop scamming people. Your return policy is also so well hidden I’m sure majority of unaware customers don’t know they are about to waste their money.

not to be dramatic but these are quite literally life changing. This is not a paid review, I’m not an influencer. I’m just a mum trying to look a bit more put together with limited time and effort. So, best believe me when I tell you these heated curlers are an absolute game changer, I’ve wasted so much time and money over the years on different gimmicks and gadgets, even heatless curlers specifically but from other brands and I just can’t hack them; they either fall out or I rip them out because mama needs some sleep. I want to really put this into perspective for you if you’re reading this and considering purchasing.
I have a Dyson air wrap, I very much love my Dyson air wrap… I haven’t touched it since I bought one set of heatless curlers from eternal muse; in actual fact, I used one set, fell in love then purchased every other single curler from the brand because I was so amazed. They are SO soft yet easy to use, my hair doesn’t slide off or anything and I can actually sleep with them, even the normal rod not the one specifically for side sleepers. The hair mist is a must have too. Give it a go, you won’t regret it.

I was a little hesitant at first because what is this product really going to do, if anything? But, I’m telling you, the difference it makes in my curls is magical. It tames the frizz, holds without the crunch, makes my curls so bouncy- it takes heatless curls to the next level!!

I recently got my first heatless curler from Eternal Muse, and I’m so impressed! I have fine, pin-straight hair, and this curler works beautifully, it gives me bouncy, defined curls that actually last all day without needing a ton of product.

It’s super soft and comfortable to sleep in, and the design is so cute that I don’t mind wearing it around the house while my hair sets. You can tell a lot of thought went into making a product that’s both functional and stylish.

I’m already planning to get the jumbo size next and have been recommending it to all my friends. If you’re on the fence, trust me, it’s worth it!

I didn’t know how I would like heatless curls especially sleeping in them. But eternal muse is SOOOO comfortable and soft. I can’t even tell you guys how beautiful my hair looked. It never has volume and the VOLUME HOLY!!!! It was the best collab with Ashley and I just am so excited that I have this now!! It makes me feel so beautiful and confident! 10/10!!!!

I love this company. My hair has never been so healthy. They offered support and advice at the beginning to help me get the hand of it. The hair mist is a daily staple, recently a faulty one was delivered and within 2 hours of emailing a new one was sent out. They were quick, kind and polite. Their products are worth the money alone for the high level of service you are guaranteed should anything go wrong. I will always buy from them.

I haven’t had a chance to use the heatless curler yet, so my review is not based on how well the heatless curler works but based on the customer service experience and quality before using, which was quite disappointing. The curler arrived on Friday, November 8th, 2024. As I was away for the weekend, I only unpacked it on Sunday, November 10th, 2024. To my dismay, it appeared used and in poor condition, with loose threads and several small stains. (Not 100% sure if it was really used or just looked like it).

I understand that no quality control system is perfect, and occasionally a defective item might slip through. However, when I contacted Eternal Muse immediately upon discovering the issue, attaching photos of the curler, their response was far from satisfactory. They insisted that all their products undergo rigorous quality checks and that the imperfections I noted would not have passed their inspection. They also stated that due to hygiene concerns, they do not accept returns on used products and that any return is videotaped to verify its condition.

Their reply put me in an uncomfortable position, suggesting that I was being untruthful about the product’s condition upon arrival. What’s more troubling is that even if the curler had been used, the presence of loose threads so soon after arrival (2 days) indicates a lack of durability and poor quality, which shouldn’t be the case. Despite this, they offered no apology, return option, or even a small compensation, despite the item’s clear defects. This lack of customer care and refusal to acknowledge a potential mistake on their part is unacceptable.

I would advise potential buyers to consider this experience before purchasing from Eternal Muse, especially if you value good customer service and quality assurance.

This product… oh where do I start, the postage was really quick right after buying and was well taken care of. The packaging was to absolutely to die for, the box, thank you card and even just the paper made the product more desirable. After so many Heatless curl products I’ve tried and struggled with, eternal muse are definitely at the top of my list for best ones. Would definitely recommend without a doubt.

Really nice packaging but these curlers do not work like Kitsch! It's funny because their marketing really focuses on how they are better quality. They look better but don't do the job.

Customer service was nice but they don't offer refunds or to send alternative products out. An expensive mistake for me, since I tried two different sizes and neither have worked.

I’ve tried numerous heatless curlers and ended up removing them in the middle of the night after tossing and turning in pain!
I seen the hype of eternal muse online & decided to give them ago. Delivery was pretty much next day after dispatch. The postal packaging was just to die for as was the product packaging- such high quality- I knew I was going to love this product!
The customer service when I had queries regarding size was amazing and so helpful!
I now use my Heatless Curler a few times a week after wash day which has allowed me to get my blonde hair in a fantastic, healthy condition- Thanks to not needing to use heat!
Thank you so much eternal muse! I recommend this product to EVERYONEE!!

I’m so so impressed with eternal muse's product. Literally a game changer! I tried another one and I couldn’t even hold it still on my head to wrap it! Finally I splurged and got the jumbo roller set and I’m SO GLAD I did! It gives me so much volume and lasts for like 2/3 days with the proper care! Xx -Cathy

10/10 i couldn’t recommend this brand enough! Being a hairdresser with over 15 years experience. Offering a blowdry membership at my salon, to keep the blowdry perfect all week i recommend the headless curlers to every single one of my clients. With wearing it myself i found how truly amazing this brand is. It really isn’t like any other headless curlers i’ve used over the years. I love this brand so much ❤️ Buy buy buy x

Unfortunately, trying countless times I got worse results than my cheap Amazon curler that they like to diss in their insta reels. The curls/waves don’t last through a gentle comb through, so after a very uncomfortable night of sleep I am rewarded with nothing as my hair just looks flat and straight, with a few random kinks here and there. Very disappointing as much more expensive than any other curlers of this type. I am convinced they pre-curl the hair in all of the promo videos and then wrap it in the curlers before filming to show the curls were achieved this way, but there’s no way. I have slightly wavy hair myself so it holds a curl pretty well in general, not with this though. Save yourself time and money and don’t buy into the hype, it’s really not worth it. Oh and if you don’t like the product, you can’t return, how medieval of them.

Great product. league ahead of other overnight curlers.
Extremely soft.
Great costumer service.
I am addicted.
I have Jumbo+ OG & bon bon. I will get mini & midi both.

I have never received my product. I have paid a lot of money so the product gets sent to my country and then being requested by the company to be sent back to their warehouse. Without even returning my money back.
I never got my money back and I never got my product. All of this even without any explanation or telling me what happened.

Leider haben mich die Produkte gar nicht überzeugt. Der Original ist beim Schlafen unbequem und hart und der Kamm ist von billiger Qualität und fällt beim Frisieren auseinander. Die Haare sehen auch nach dem Aufwachen nicht schön aus und halten nicht. Ich habe meine hitzefreien Locken bisher immer mit dem Bademantelgürtel gemacht und damit viel schönere und lang anhaltende Locken gezaubert, ist auch zum Schlafen bequemer. Sehr schade, aber der Hype ist es leider nicht wert.

$150 down the drain. I bought the bonnet, hair mist, comb (that’s falling apart at the handle after 2 uses) and a mini size curler. They push this product all over their social media to be ‘so comfortable to sleep in’ and ‘like sleeping on a cloud’ but it’s a total lie. Yes, the curler itself is soft, but once your hair is wrapped tightly around it, becomes hard like any other cheap curler! Side sleeper? Forget it. It’s like lying on a metal rod. The hair doesn’t stay put in the mini size curler, it unravels itself so easily unless you twist each wrapped side and tie the ends of the curler together. Try lying on your back with that! Impossible! After 5 horrible nights of sleep after testing this product, the end result is curls for one hour then they fell out. The mist did nothing! Embarrassing company, shame on you for charging that much for polyester products, they’re not even silk. The elastic in the bonnet is also so uncomfortable on your pillow. The whole thing is a gimmick.

Incredible product and customer service!

I bought my first eternal muse midi heatless curler back in January 2023 after seeing it on TikTok. Since then, I have used it most nights. I consistently get complements on my hair and I always let people know it’s eternal muse.

I recently misplaced my heatless curler and was super stuck. I decided to just use some long socks like I used to and I realised once again just how good my eternal muse curler is as my hair was so dry and frizzy compared to when I use my actual heatless curler. After only one night of reverting to socks, I ordered a new one as I can’t be without it. I accidentally ordered the wrong colour and contacted customer services to ask to swap. It wasn’t a problem and I have just received my order within the 48 hours. I can’t thank you enough and absolutely love the product.

Top tip, if you like tight curls, make sure your hair is completely dry and wrap your hair round both ways, like you would with a plait.

Express delivery , amazing package aaaaaand best products I could ever imagine!!!!❤️❤️❤️ I’ve definitely melted away!!! Thank you so much guys!!
And also a huge thanks to your customer servise and quick responses!❤️