FNX Bathrooms Avaliações 

Great service & fast delivery, my items were very reasonably priced & good quality.

Good value, and prompt delivery

Honestly, who gets excited about a toilet seat? Me, apparently! The RAK Series 600 Soft Close Seat from FNX Bathroom is genuinely impressive. I insisted on the original, and the quality speaks volumes – sturdy, sleek, and that soft-close? Pure bliss.
The quick-release hinges? Cleaning just became infinitely easier. Plus, the bright white finish is flawless.
But the real win? The delivery. Seriously rapid, and packaged securely. No delays, no damage. Just a premium product, delivered fast. If you're after a quality upgrade, this is it. FNX Bathroom nailed it!

Great experience with FNX. Very reasonably priced and service was excellent, delivering extremely quickly when the builder needed to close the walls.

We also received a very personal service from senior management on an aftercare issue, that was dealt with excellently. Would definitely use again.

I received a unit that unfortunately was faulty, i spoke to Sam the same day, and the next day Sam told me that they had despatched a new unit out to. I would highly recommended not only for there customer service but the quality of the unit was great. Thanks again.

Took the money and didn’t deliver, had to ask for a refund which they sent.

I recently placed an order and still haven't received the unit, after 4 weeks. Despite being told delivery dates and nothing. I have decided to cancel the order because I simply cannot wait any longer. I have sent several emails wanting a refund and have tried numerous calls to receive my monies. I have now received notification I will receive my refund soon. Nobody is picking up the phone. I will definitely not be using you again in the future. Awful lack of customer service.

Looking for a small cloakroom sink and cabinet We discovered this website and were amazed at the great price
The ordering was very simple and the item was delivered very promptly a few days later
The quality is absolutely excellent and better than some items we had seen at double the price
Would highly recommend this retailer for your bathroom needs

Ordered a radiator that was slightly corroded. Emailed James who responded immediately and replacement was received less than 48 hours later. Unbelievable customer service. Cannot fault the company and would bot hesitate to use them again.

I ordered a toilet from FNX Bathrooms via B&Q's website, and it has been an appalling experience. They delivered not one but two broken toilets; both smashed due to completely inadequate packaging. Despite reassurances that the replacement would be properly packed, no care was taken, and the same issue happened again.

To make matters worse, I am still waiting for a refund and have been left with two broken toilets that I now need to dispose of myself. This entire process has caused unnecessary stress, delays to my building work, and additional costs.

FNX Bathrooms is a seller on B&Q’s website, so be careful when ordering from them. Their lack of care and responsibility is disgraceful. As a customer with disabled family members, I’ve been left feeling ignored and undervalued.

If you’re considering buying from them, read the reviews and avoid them at all costs. They clearly don’t value their customers or take accountability for their poor service.

Great customer service, very high quality products, delivered in a timely fashion. Perfect!

James & Dani are fantastic to deal with. They're such lovely people!
Quick responses, all information provided when needed. All round great company!

Top of my recommendations list 🖤

FNX Bathrooms is amazing, the order and delivery was so quick. The product was amazing I would highly recommend them.

The staff were very helpful with my query’s and helped get me the products I needed

Will definitely be using them again

FNX bathroom via b&Q
What can I say about FNX bathrooms we ordered our vanity unit through b and q not knowing b and q has so many company's in cooperation with each other so we get our vanity unit and that was smashed in the 2nd one arrived to our surprise we had been sent someone else's return the third one arrived and it had a chip in the unit by this time I was totally fed up and I said I will have to keep it as my bathroom fitter was waiting for it so with all this in mine we got a part refund of 48 pounds back for all that trouble and lastly b and q customer care was absolutely awful saying we didn't sell you it so we can't do anything I was fuming I ordered them of b and q so just be warned when ordering as it might not be b and q you get your things from I will never used or look at that Web site again NEVER AGAIN

Can’t fault the customer service!

I ordered some foods on a Wednesday using their next day delivery option. I was pleasantly surprised when I saw tracking update to say the goods had been dispatched and would be delivered Thursday. For some reason or another they weren’t delivered. I called the company on Friday and unfortunately I really struggled to get through to talk to anyone. I reached out on social media and although there was a slight delay, James got back to me and arranged delivery of our goods for first thing Monday morning which arrived with no issues. I did express concern that there was no answer on the phones despite calling a number of times which he seems to have addressed. Would 100% use this company again

Thank you James.

5 star service from start to finish. Honest, informative and helpful. Products itself are fantastic quality and exactly what we were hoping for. I would highly recommend this company to anybody that wishes to liaise with a direct approach & purchase high quality products. Products and customer service was 10/10 and couldn’t be happier. I personally dealt with James which was great and very accommodating to our needs and wants. Many thanks

Great bathroom suite, arrived quickly. Great service and advice from James would definitely use again in future.

Great communication . Was able to advise on a range of products . Was a good price. Would use again

Absolutely shocking service from start to finish. If I could give zero star, I would. I honestly wouldn’t use this company and would look elsewhere. I have been extremely patient and fair but they have let me down at every turn proving them to be unreliable and incompetent. At this point, I am even starting to consider if they are a legitimate company. They have messed up the order, the delivery and the refund. Although I have received an apology from the managing director, I am yet to receive the actual refund.

** Only after writing this review did the refund appear in my account after waiting 5 days **