We were interested in a large pot so we took a trip to the premises to have a look at the terracotta by prior arrangement, they all appeared to be of a high quality so on that basis we went ahead... Ver mais
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The original delivery date was the day we were leaving for a vacation so they re arranged and it was delivered as planned but even earlier than expected. The delivery driver was kind and helpful and... Ver mais
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Terrific topiary. After my box topiaries finally gave up the fight against box blight I turned to the internet to see what alternatives were available. I was absolutely delighted to find Garden P... Ver mais
Had notifications throughout regarding what stage my order was. Delivery bang on time and the delivery driver was smashing, I was surprised to see it was the company's own truck too. The plants were i... Ver mais
A empresa respondeu
Detalhes da empresa
- Viveiro de plantas atacadista
- também em
- Centro de Jardinagem
- Fornecedor de Bonsai
- Loja de artigos para paisagismo
Escrito pela empresa
Wide selection of garden plants and trees in stock. Over 12000 products to order from our trade catalogue sourced from all over the Europe. Quick nationwide delivery. Seasonal Discounts up to 20%. We sell Conifers, Bamboo Plants, Hedging Plants, Topiary Shapes, Ornamental Grasses and many more. We also stock traditional terracotta planting containers as well as modern style plastic planters.
Informações de contato
Guildford, Woking , Reino Unido
- 0203 1375 159
- www.gardenplantsonline.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Healthy with plenty of blooms
I ordered an oleander and had 8 emails apologizing for the wait, a date would have been better. Then with no warning it appeared on the doorstep, no wrapping just ribbons keeping it together, but it was fine, better than expected, larger and very healthy with plenty of blooms, defiantly worth the wait! Thank you

Resposta da Garden Plants Online
Avoid this company
We ordered two large terracotta pots in July. It stated delivery within 5-12 days. These were a standard product offered in their website. Here we are, 3rd September, we have still not received the items. We keep getting fobbed off that they are being “bespokely” made, and that their delivery drivers are on holiday blah blah. We have requested a refund to be told they will deduct 20% restocking fee. For what? They didn’t have it in stock and we have never received it. This company does not abide by UK consumer law and we will be taking this to Trading Standards, and the small claims court. They tell us they no longer have the money, but wherever the money is, our contract is with the seller. They have no idea about consumer law and should not be allowed to trade. They are clearly not stockists of anything and just pass your order to another company to fulfil. Avoid like the plague!
Avoid this company
Avoid this company. I ordered on 6th June and almost 3 months later had to go through my credit card company just to get my money back. The company director/manager Anthony point blank lied to me on several occasions I even got to the point I recorded the conversation and let him know and he still fed me lies. Promised delivery dates were just nonsense. Every time I asked for my money back it was dismissed. Staff are rude on the phone and do not have the stock. Please save yourself the time and hassle of dealing with this terrible company. Massive scam.

Resposta da Garden Plants Online
Unhealthy plant. Refused refund.
Sent a plant that arrived unboxed and with half the leaves fallen off. I asked for a refund. They refused to give a full refund charging me £18.99 for restocking and £20 for picking up. I am a qualified gardener and this plant was for a gardening client so it left me in an extremely difficult situation. I definitely won't be using this company again and would not recommend.
Super…
Took a week or so before delivery could be arranged. Although a kerbside delivery was expected the driver offered to help move plant. Luckily wasn't too heavy and I could do myself
Tree itself seems healthy and is now planted.
Overall very pleased.

Resposta da Garden Plants Online
Absolutely delighted
Absolutely delighted. Great communication and superb plant quality. Will certainly buy more plants

Resposta da Garden Plants Online
Though the plant I ordered took a while…
Though the plant I ordered took a while to get to me, I was kept informed along the way of where it was currently
And I can’t believe how big and healthy it is
Thanks
I ordered a v arched Gate
I ordered a v arched Gate, excellent communication, very competitive price, and delivered before time.

Resposta da Garden Plants Online
Ordered a forest flame plant and it's…
Ordered a forest flame plant and it's absolutely beautiful. Its strong, very "full" and healthy. Delivered on time. Very pleased with our purchase. Definitely buy again from this company. 👍🏻🙂

Resposta da Garden Plants Online
Very happy with the service
Very happy with the service, thank you

Resposta da Garden Plants Online
A company you can actually communicate with
Very good customer service. I have used another express company for online plants and they were shocking.

Resposta da Garden Plants Online
Alarmingly ( these days ) Satusfying
Always timely informed regarding the orders progress and delivery. The item arrived earlier than projected. The plant was in excellent condition, and as often quoted was bigger than expected. In my opinion , a Peerless customer experience.
I had an amazing experience using this…
I had an amazing experience using this company. My order was delivered very quickly and the tree I received was a stunning specimen. Will use this company again. Very good customer service

Resposta da Garden Plants Online
Very good
Took a few weeks to deliver but was kept up to date with progress. Custoner support excellent. Delivery driver very helpful

Resposta da Garden Plants Online
Good service and communicated well with…
Good service and communicated well with regard to delivery, which was excellent. Very helpful and polite staff.

Resposta da Garden Plants Online
Pots are great and reasonably priced
Pots are great and reasonably priced
Excellent communication throughout
Thank ypu so much..!

Resposta da Garden Plants Online
The staff are always helpful and…
The staff are always helpful and friendly. I received my cactus plant today and I am delighted with it. It is a good size and is very healthy. I've noticed that often cactus plants from the Internet can be very expensive but these ones are a reasonable price. The plant looks great with my other houseplants in my home, I have quite a collection now. I will be buying another of these particular plants when I get paid next month. Thanks again, Paul Richards ☺️
The plant i ordered was in excellent…
The plant i ordered was in excellent condition .very healthy plant .Delivered very carefully .no damage .very impressed with the service .Going to order some more plants from this company .thank you so much for everything .

Resposta da Garden Plants Online
Good communication and delivery and the…
Good communication and delivery and the product was exactly as described on the website.

Resposta da Garden Plants Online
I ordered 2 Ilex Crenata Convexa Spiral…
I ordered 2 Ilex Crenata Convexa Spiral topiary plants which were delivered on time and exceeded my expectations. Garden Plants is my first choice for specialty plants.

Resposta da Garden Plants Online
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