Helle Hollis Car Rental Avaliações 

Wir hatten ein Auto von Hello Hollis Malaga.
Es war einfach alles perfekt. Schneller Transfer vom Flughafen. Übernahme schnell und problemlos. Gutes sehr sauberes Auto.
Hello Hollis hat sogar für uns ein Bußgeld gezahlt und unserer Kreditkarte belastet.
Einfach insgesamt ein hervorragender Service.

The car was great, but the handover before and after the rental was not very nice. The service is poor: condescending and biting at you whenever they have the chance.

De fortjener klart en god anmeldelse😁
Jeg lejede bil med Fast Lane, hvilket gjorde udlejningen effektiv, hurtig og smertefri.
Bilen havde en en del små skader, og jeg afleverede den tilbage med en ekstra til samlingen hvilket jeg ingen anmærkning fik på👍

We have just used Helle Hollis for the 3rd time. The pick up and drop off is very quick and efficient! MUCH quicker than using one of the on site companies in our experience having once queued with 2 young children longer than our flight from the UK.

Excellent Cars. Run by sensible people who are very flexible and helpful. They've helped us with car parking and transfers to the airport when we went to pick up a guest. Always friendly and helpful

First time in Malaga, overall experience good, we had what i think is a new, almost new car, staff friendly, and helpful, too helpful, we booked a car i was expecting something from the list , instead i was informed i don't get to choose the car and i will like the car they giving to me. Pity because by booking a car even random from the list you get the last option which is the other similar car. Everything else was good and peaceful. I suggest getting full insurance, because most likely you will get scratched. Apart from that i can't say anything bad.

Perfect pick up and return service, easyJet and Quick.

Via sunny cars hier geboekt. Tegen alle verwachtingen in netjes geholpen. Niks op aan te merken. Contract etc in de mail was zelfs in het Nederlands.

Har lejet bil hos Helle Hollis en del gange nu og alt har fungeret perfekt alle gange.

Duidelijk en snelle service, met een sms bij aankomst op Malagá wordt de shuttle bus op de hoogte gesteld van aankomst. Eenmaal bij verhuurstation stond de auto klaar omdat vooraf alle gegevens waren doorgegeven, en binnen 5 minuten waren wij onderweg.
Bij terugkomst direct weer geholpen, en auto werd geïnspecteerd en benzine borg direct terug gestort.

HelleHollis er nok en af de bedste biludlejnings service jeg endnu har benyttet, ankom til Malaga lufthavn og efter en kort tur i HelleHollis bussen havnede vi udenfor deres udlejningsbutik, bilen var meget flot samme mærke og model VW T-ROC som vi havde booket, vi kørte 760 kilometer på en uge og da vi afleverede var der kun smil og god service, og depositum retur efter et par dage efter hjemkomst. Kan kun anbefales (og ja de nogle af de ansatte taler dansk)

Der er mange inklusiv jeg selv, som har dårlige oplevelser med biludlejningsfirmaer. Vi lejede bil i Malaga i oktober 2023 gennem Helle Hollis og det spillede 100%.
Vi fik dem anbefalet dem af et vennepar som har lejlighed dernede og selv bruger dem jævnligt.

Really good company that is at the low end of the prices for car hire. Good service and not so many frills. More Danish-speaking employees. Quick pickup and quick delivery.. Keep it up..!

Good service and a very nice little hybrid fiat 500. We will use HelleHollis next time :)

Perfekt!

Betingelser, servicekvalitet og bilkvalitet som dyrere biludlejningsfirmaer - priser konkurrencedygtige med discountfirmaerne.

Reserverede bil i gruppe D og fik som forventet gratis opgradering til gruppe E da jeg bestilte 30+ dage før jeg skulle bruge den. Ved afhentning blev jeg i stedet uventet tilbudt en SUV (16000 km på tælleren) - uden ekstra omkostninger. Hele processen forløb gnidningsløst, og alle dokumenter var tydeligt forklaret på dansk.

Jeg har tidligere benyttet flere udlejningsfirmaer i Spanien, men aldrig har jeg oplevet en sådan ekstraordinær service, information og samlet kvalitet. Jeg kommer aldrig til at bruge andre udlejningsfirmaer igen!

Skulle jeg alligevel nævne to ting der forstyrrede den gode oplevelse, så ville det være, at bilens elektroniske system pludselig blev forvirret midt på vejen, slukkede alting og frøs fast. Og på trods af ihærdige forsøg på at starte bilen igen, gik der nogle minutter med dytten og båtten fra den voksende kø bagude, før den adlød og vi kunne køre videre. Men det er vel hvad der sker med nutidens elektroniske biler. Og en dansk medarbejder ved afhentning, ville have været nice, men slet ikke et must.

Amazing car, amazing service, was easy to deal with, no stress, the best hire car experience I have had in 20 years!

Absolutely the best car rental in Spain. So professional, quick and amazing. We had a new Kia Ceed which had 40k km, so a new car. Android auto, lane assist control, and cruise control were really appreciated. Picked the car up and left it in 60 seconds. No problems whatsoever. If you're reading this, have no dilemma on choosing Helle Holis. I recommend also super excess waiver!

“The turnover from the bus arriving from elsewhere, to taking us to the airport was super quick this time.

It would be nice, however, if the driver helped a little with the luggage, rather than conspicuously disappear so you bend, carey, shove your heavy luggage by yourself into the bus until he miraculously appears when it’s all in.

It’s a real pity.

If it’s not part of the service, it should be as it is very hard to do this by yourself”

Thank you for your reply. In fact the depth of the bus and placing heavy luggage in and out is the difficult part ( though as a woman a 23 kilo suitcase is a challenge to lift.

But your driver is hardly able to even assist with the reaching luggage if he is not around…

Waited nearly an hour for the courtesy bus to arrive, with at least 30 other people( 14:00 ) on a Monday. First one filled up quickly then left, 20 minutes later second larger one arrived, followed by the original.Drivers seemed more interested in their mobile phones than customer service. On eventual arrival at depot took ticket( fast track as homeowners club member) , within a couple of minutes my number came up to go to desk 1 as did the ticket before me. No one at desk 1!, when asked where somebody was I received a very curt” will be there when she gets there” eventually same staff member realised I must be fasttrack and interrupted the customer she was serving and handled my booking. My daughter had to wait over an hour at beginning of August. My sister who had booked for next year is already cancelling and going with another company, and I feel unable to recommend To any of my future guests if that is the service you now provide

In response to the Helle Hollis response. I have proof of what I am saying, do not believe their response .

I actually arrived at the pick up point at 14:13, when I sent an arrival text, I noticed that I got a message failure, so sent another from my wife’s phone at 14:26, and I tried to call your office number at 14:30.
At no point was I asked for my name or booking reference, nor did I see anybody else asked the same.
Your coach with spaces on it arrived at approx 14:50, so a 37 minute wait not the 20 you claim. Also if they are travelling constantly how come the coach was followed in by the mini bus that had already picked up once. I actually drove out of your offices at 14.08, so as I said before nearly an hour to collect a car which is also mirrored by my daughters experience in early august at 22:00 at night with young children.I notice that you do not even answer why I was told to go to a desk that was unmanned and remained so the whole time I was there. Until you admit that you have failings you will not resolve the core issues, which are lack of attention to customer service

Alt var bare perfekt. Bestilt hjemmefra, ingen problem. Man bliver hentet med bus i lufthavnen, der køre dig til kontoret, ca 1km. Du udfylder papir og får nøglen i hånden. Hvis du afleverer med fuld tank, er der ikke mere der skal betales, de tager et depositum for benzin som returneres. 5 stjerner herfra. 🙂👍