The order process was very simple. The price was extremely competitive and whilst the delivery time was a couple of weeks it was very clearly stated. The lamps I ordered arrived well packed with a rep... Ver mais
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Veja o que dizem as avaliações
Found a Ethnicraft Organic Valet Tray online with Holloways after using the search engine to find stockists. The item was the right price and although I have never purchased from Holloways of Ludlow... Ver mais
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Anglepoise Original 1227 Chrome Lamp arrived very quickly, was well packaged and exactly as described. It was also very competitively priced, so very happy overall.
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Great service and help from the team at Holloways. Special shout out for Ramona who helped sort and match our lighting choice made from natural stone. Finally, in a sector where one can spend a small... Ver mais
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Detalhes da empresa
Escrito pela empresa
Holloways of Ludlow is a leading destination for the very best of British and European design. Founded in 1985, Holloways of Ludlow offers the very best design products coupled with first class service. With four stores in the UK, Bermondsey, Wimbledon Village, Winchester and Bath, customers can buy from Holloways of Ludlow safe in the knowledge that we have real stores and experienced staff on hand to help and support where needed. We put product knowledge at the heart of what we do. Our staff have deep technical knowledge of both lighting and furniture as well as advising aesthetics whilst helping our customers get the most of their budget. Holloways of Ludlow, as a family business, puts customer care front and centre and we are very proud of our excellent Trustpilot rating. With thousands of customers per month, things can occasionally go wrong and we pride ourselves on how we react and put things right. We carry one of the largest selections on quality design in Europe. We are trusted partners to over 300 of the very best brands including Hay, &tradition, USM, Ligne Roset, Knoll, Carl Hansen, Flos, Corston, Fritz Hansen, Vitra, Artemide, Case, Finn Juhl, The Conran Shop and many more. We also champion emerging design talent and love discovering new designers at international trade shows like Milan and Copenhagen. If you love contemporary and modern design you are in the right place. Visit us online or in one of stores today. Thank you. Mark Holloway
Our Promises
Buy with confidence
1. Get free shipping on all orders over £100. In-stock items are generally shipped within 24 hours. Larger items, such as furniture, will be booked in with you on date and at a time that suits you.
2. All of our products are supplied with manufacturer backed guarantees for quality and faults. Buy with confidence and peace of mind.
3. Our price beat guarantee means that we will beat any legitimate price offered by another UK retailer. We will not be beaten on price.
Informações de contato
Unit 4 Coder Road, SY8 1XE, Ludlow, Reino Unido
- 02076025757
- customerservice@hollowaysofludlow.com
- www.hollowaysofludlow.com
4,6
Excelente
592 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Visited the shop in Bath
Visited the shop in Bath. The assistants were knowledgeable and very helpful. They emailed all the relevant information I needed and my rug arrived promptly. Thank you.
15 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Michelle,
Thank you for sharing your experience.
We’re pleased our Bath team could provide helpful advice, send over the information you needed, and ensure your rug arrived promptly.
We’re committed to offering considered guidance alongside quality, carefully selected pieces, and our team is here at customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Great service in the shop
Great service in the shop, quick and efficient delivery
9 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Lucy,
We’re grateful for your kind comments about the service in our shop.
It’s great to know your delivery was both quick and efficient, making your purchase especially straightforward.
We’re committed to pairing our carefully chosen designs with dependable service, and please contact customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Great company
Great company. Quick delivery and great price!
11 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi N,
Thank you for sharing your kind feedback.
We’re pleased your order reached you quickly and that you found the price excellent value.
We’re committed to offering carefully selected products with reliable service and competitive pricing.
Please contact customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Just great service and lovely products
Just great service and lovely products. Great in store service followed by prompt and professional delivery.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Robert,
Thank you for taking the time to share your feedback.
We’re glad you enjoyed your in-store experience, our thoughtfully selected products, and the prompt, professional delivery.
Providing quality designs alongside dependable service is important to us, and we’re pleased everything went smoothly.
Please contact customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Great personal service. Staff are very helpful and supportive. Best place to buy high end furniture.
Excellent and friendly service. A very stylish shop which is always a lovely place to visit.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Paul,
It’s lovely to hear that you enjoyed the friendly service and found our shop stylish and welcoming.
Creating an enjoyable place to discover thoughtfully selected designs is very important to us, and we’re pleased your visit was a positive one.
Please contact customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Love our salt and pepper grinders
Easy ordering quick delivery fab product. You dont get salt and pepper all over as they are top grinders.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Alison,
Thank you for sharing your experience and for highlighting how the top-grinding design keeps salt and pepper neatly contained.
We’re pleased your order was easy, arrived quickly, and that you’re enjoying the product.
We remain committed to providing well-designed products and dependable service, and our team is here if you need anything further at customerservice@hollowaysofludlow.com.
Regards,
Holloways of Ludlow team
great service
great selection of products and easy ordering
31 de agosto de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Lindsey,
We appreciate you taking the time to share your feedback.
It’s lovely to know our curated selection made it easy to find what you were looking for and that placing your order was straightforward.
We’re committed to making it simple to shop quality pieces, and please contact customerservice@hollowaysofludlow.com if we can help with anything further.
Regards,
Holloways of Ludlow team
Just a wonderful company to deal with
Just a wonderful company to deal with, fab products and so friendly and helpful staff...
11 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi CustomerL,
Thank you for your lovely review.
It is wonderful to hear that you enjoyed our products and found our team friendly and helpful.
We are committed to providing excellent products and service, and we are pleased to have made your experience a positive one.
Please contact us at customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Very helpful staff at Wimbledon branch…
Very helpful staff at Wimbledon branch went out of their way to arrange delivery of lights we needed urgently as electrician was coming on a set day.
Lights are beautiful, were well packaged and delivered very promptly.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Stuart,
Thank you for your kind review.
We’re pleased that our Wimbledon team could arrange the delivery in time for your electrician, and that your beautiful lights arrived promptly and well packaged.
We’re committed to providing thoughtful service and quality products, and we’re glad everything worked smoothly for you.
Please contact us at customerservice@hollowaysofludlow.com if we can help with anything further.
Regards,
Holloways of Ludlow team
All round excellent
All round excellent. Good website, easy to order, and search. Fast delivery at reasonable cost. Products well priced. Now one of my go-to retailers.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Ian
Thank you for your excellent review.
It’s great to hear that you found our website easy to search and order from, with fast delivery at a reasonable cost.
We’re pleased to be one of your go-to retailers and remain committed to offering well-priced, high-quality products and service.
Regards,
Holloways of Ludlow team
Resposta da Holloways of Ludlow
Hi Roy
Thank you for your positive review. We’re pleased to know you found our service perfect and our pricing offered great value. Providing a smooth experience and quality products at competitive prices is very important to us.
Regards,
Holloways of Ludlow team
Excellent…arrived as promised!
25 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Dweb
Thank you for your positive review.
We’re pleased to hear your order arrived as promised, giving you a smooth and reliable experience.
We remain committed to providing excellent service, and please contact us at customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Beautiful quality
I ordered 3x 13.5 ribbed glass school style pendants. They arrived very quickly, well packed and look superb. They are beautiful quality. I am delighted with them.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Mrs
Thank you for your lovely review.
We’re pleased to hear that your three ribbed glass school-style pendants arrived quickly and securely, and that you’re delighted with their beautiful quality.
We hope they look wonderful in your home, and please contact us at customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
⛔️ Abysmal Customer Services ⛔️
Abysmal customer services. Asked them twice about a product and zero response. I’ll go elsewhere now, so repeat business missed due to such a terrible experience.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Trevor,
We’re very sorry to hear that you contacted us twice and did not receive a response. This is certainly not the level of customer service we aim to provide, and we completely understand your frustration and disappointment.
We genuinely value enquiries from our customers and are sorry that, on this occasion, we let you down and have lost the opportunity to assist with your purchase.
We are continuing to review our customer service processes and systems to improve how enquiries are received, tracked and responded to. Thank you for taking the time to share your feedback, which we will take on board.
Regards,
Holloways of Ludlow team
Great service!
Great product and described well on the website, clear communication throughout the delivery process. Cant fault, thanks!
11 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Simon
Thank you for your kind review.
It’s great to know the product matched its description and that our delivery updates kept everything clear throughout.
We’re committed to providing excellent products and service, and we’re here if you need any further assistance at customerservice@hollowaysofludlow.com.
Regards,
Holloways of Ludlow team
Great service and help from the team at…
Great service and help from the team at Holloways. Special shout out for Ramona who helped sort and match our lighting choice made from natural stone. Finally, in a sector where one can spend a small fortune, Holloways have great pricing.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Chris,
Thank you for your kind review and for highlighting Ramona’s helpful support in selecting and matching your natural stone lighting.
We’re pleased our service and competitive pricing helped make your purchase a positive experience, while ensuring you found the right pieces for your home.
If we can assist with anything further, please contact customerservice@hollowaysofludlow.com.
Regards,
Holloways of Ludlow team
This was a rare customer service…
This was a rare customer service experience in as much as it was seamless and attentive and efficient and human. I couldn’t recommend Holloways of Ludlow highly enough. The price matched the lamp I had found and sent it out extra fast so I had it in time for my daughter’s birthday. Im very grateful and will be back!
9 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Sophie
Thank you for your wonderful review and kind recommendation.
We’re so pleased our team could offer seamless, attentive service and arrange fast delivery so the lamp arrived in time for your daughter’s birthday.
It means a great deal to know you’ll be returning, and we’ll be here whenever you need us.
Regards,
Holloways of Ludlow team
Great company to deal with.
Quality lights at a good price. The products came really well packaged and in a timely manner.
Great service.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Dan
Thank you for your positive review.
We’re pleased to hear you found our lighting high quality and well priced, and that it arrived safely, well packaged and on time.
Providing excellent products and reliable service is important to us.
Please contact us at customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Prompt response to the order and good…
Prompt response to the order and good communication thereafter. It was a present for daughter and she was delighted with the style and the quality. Only minor comment - the notification of the early morning delivery came rather late; I live in France and by the time I had forwarded the info to daughter she was in the shower when delivery occurred. However the follow-up to failed delivery worked perfectly and the lamp was delivered the following day. Many thanks.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Michael,
Thank you for your thoughtful review and for highlighting our prompt communication, as well as the lamp’s style and quality.
We are sorry the early morning delivery notification reached you too late, but we are pleased our follow-up helped ensure the lamp arrived the following day and that your daughter was delighted with her gift.
Please contact us at customerservice@hollowaysofludlow.com if we can assist with anything further.
Regards,
Holloways of Ludlow team
Amazing customer service
Amazing customer service - the best, in fact!
Ellen was fantastic.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Holloways of Ludlow
Hi Jess
Thank you for your lovely review.
We’re so pleased to hear that Ellen provided such fantastic customer service and made your experience a positive one.
Providing attentive, helpful service is very important to us, and we’ll be sure to share your kind words with Ellen.
Regards,
Holloways of Ludlow team
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