Italian Gourmet UK Ltd Avaliações 

1.138
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Ver mais

Avaliado com 4 de um total de 5 estrelas

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.

Avaliado com 4 de um total de 5 estrelas

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mercearia Italiana

Escrito pela empresa

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.138)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good price slow delivery

Items ordered on 12/08/24 still not recover to to date 29/08/24. Chased them a few times via shop app (which is rubbish) they responded to apologise on the delay, shipped on the 18/08/24, it’s apparently in the UK with Yodel: Britains favourite lose it or break it all parcel carriers. Finally received the order it is surprisingly intact coming from yodel but still the delivery and the shipping is a little bit left to be desired.

30 de agosto de 2024
Avaliação não solicitada
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Great products and definitely recommend

All my items were of extreme quality, just like I remembered them. Thank you so much for adding in to my memories and those of my family.

22 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 2 de um total de 5 estrelas

I wasn’t impressed this time there was…

I wasn’t impressed this time there was some stuff that was unavailable and the rest came at different times 😡

18 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
I apologise for not having sent one of the products ordered, but as it had a short expiry date we preferred to refund the product.
For products that arrived at different times, it is due to the fact that one of the products was sent by a different courier from a different warehouse (as specified in the advertisement).
Thank you for your purchase.

Avaliado com 3 de um total de 5 estrelas

The box arrived damaged the inside…

The box arrived damaged the inside products were in crumbles and one of the products that I brought got refunded because it was out of stock. Product originally are good if it wasn't for the damaged box and the product then could've given a better review

30 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
I apologise for what happened.
You can contact our customer service who will be happy to help you.
Thank you in advance for your comrepnsion.

Avaliado com 5 de um total de 5 estrelas

Delivery was within time mentioned

Delivery was within time mentioned. Good service quick response via email.

29 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, great service

18 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

You are a serious company

My goods were delivered at the confirmed time

26 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Quality and good delivery service

Always ordering and receiving the exact products. Very useful to find a website where they deliver from Italy when you want quality!

10 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

It was ok.

It was ok.
I am fully happy of my products.
It was reason that I made another order here
I recommended it.

19 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Ordered Kimbo coffee

Ordered Kimbo coffee. It arrived sooner than expected.Better tasting and better price than anything similar in the UK. Will definitely be using again.

19 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Order arrived in just a week time

Order arrived in just a week time. Amazing.

11 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Schar Gluten Free Flour

The product was delivered on time, great price and top quality
The communications were excellent and we will be ordering again
Thank you

11 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

10 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Good Product

Good Product
Well packaged
Delivered on time as indicated

10 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 1 de um total de 5 estrelas

No very pleased

No very pleased. The delivery took for ages !!! And when arrived my items were delivered damaged

9 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
we apologise for the delay in delivery, for damaged products the support has given you a refund.
Thank you for your purchase.

Avaliado com 5 de um total de 5 estrelas

I like this company

I like this company, this is my 3rd order from them., the order takes some time but it’s worth it for large orders

5 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Excellent Company and Service

Used Italian Gourmet several times, always receive excellent service and quick delivery.

21 de junho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Amazing Italian products

Amazing products. It takes a while to get to Northern Ireland but it deserves all that wait. A lot of attention to details-products were very well wrapped. Thank you, guys! Grazie di cuore!

1 de julho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Goods delivered as ordered

Goods delivered as ordered, on time, fair price

18 de junho de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

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