Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Ver mais
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Veja o que dizem as avaliações
Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Ver mais
A empresa respondeu
Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.
I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.
Informações de contato
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- info@italiangourmetuk.co.uk
- www.italiangourmetuk.com
4,2
Muito Bom
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
On line Purchase
First time used, though it took a bit longer than expected apart from that all ok
29 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
I have been waiting now for over six…
I have been waiting now for over six weeks for a delivery of olive oil. It has all been paid for. But it has not been dispatched and there is no way of communicating with the company. Atrocious service.
10 de junho de 2024
Resposta da Italian Gourmet UK Ltd
Good morning,
from tracking your parcel was delivered on 22nd Jun 2024 in POST ROOM.
We have not received any request from you, please contact info@italiangourmetuk.co.uk for proof of delivery.
Once we have resolved your issue we would be happy if you would reconsider, thank you.
Very satisfied with the delivery
Very satisfied with the delivery. The goods were delivered on time and in order
10 de junho de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Delivery was on time and exactly as promised
Delivery was on time and exactly as promised,this is a very reliable company I would have no hesitation in using them again
2 de julho de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Excellent company!!
Excellent company!!! Parcel been delayed,but it was not company's fault. Parcel was sealed properly, all liquids wrapped in bubble wrap,wonderful. I am so happy with purchase, big thanks 🙂💐
30 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Ordered 25th May...
Ordered 25th May. Now 28th June. Still no delivery. It always takes a long time but this is ridiculous.
31 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Good Afternoon,
I start by apologising for what happened, but we sent several emails to inform you of the delay (due to customs checks) asking if you wanted to wait or cancel the order.
Still awaiting Delivery
Still awaiting Delivery after customs have returned items back to sender. What I did not expect is for Italian Gourmet to say they will attempt a reship once they have received the returned goods.
I would have expected them to send a new shipment on the date they were advised of the return.
Is now over a month since order placed, and 2 weeks since they notified myself of Customs returning item, no update since.
Thank goodness goods ordered are not perishable, but I do wonder what state I am going to receive them in.......
Certainly won't be using again.......
30 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Good morning,
we apologise for the inconvenience caused by the customs, we inform you that from the tracking your order is being delivered today.
Once again, our apologies for this incident.
Good choice of product (Olive oil)…
Good choice of product (Olive oil) competitive pricing and acceptable delivery time.
27 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
The parcel has arrived on time and…
The parcel has arrived on time and Packaging was really great. I hope they will keep their promise in future and working methods.
23 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Items were delivered ahead of schedule
Items were delivered ahead of schedule, packaging was excellent and the product great.
21 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Delivery is not great
Delivery is not great
Huge delays with no information before purchase
3 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Buongiorno,
ci scusiamo del ritardo nella consegna, ma ad i controlli doganali stanno diventando sempre più pignoli, e questo fa ritardare le consegne.
Putroppo in dogana ci sono pareri discordanti anche tra di loro, avendo da poco intensificato le limitazioni.
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Brilliant service items arrived…
Brilliant service items arrived perfectly.
5 stars
10 de maio de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
Maybe unlucky on first order as…
Maybe unlucky on first order as delivery time was long , however very happy when arrived . Also received 5%refund gesture so genuine company . Will use again thank you !
29 de abril de 2024
Resposta da Italian Gourmet UK Ltd
Thank you for your purchase!
Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.
If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.
Thank you again for your trust.
Best regards.
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